Have tried two to send Nokia e-mail, they did not know anything, just directed me to their service center. Called to the service center, but they where not aware of the problem, and just wanted me to send the phone in.

In my experience it can quickly take up to 14 days before getting a phone back from Nokia service shop, and now in the middle of new year (happy new year by the way), would rather just live with it for now and maybe get it replaced where I got it from i january, or a walk in service shop when/if the problem gets recognized by Nokia.

Anyway please do share your reply, maybe Nokia in the UK will be more helpful .

Emailed Nokia, have not received a response yet. This is really frustrating and if I manage to get a replacement, whose to say I won't receive get more troubled pixels? Argh, when will this nightmare end.

So whats with this Firmware thing ? I had read somewhere that it "could" have something to do with the fw and maby gets away with the new one. Does any of the pre-testers have a stuck pixel ? Is this real or just wishfull thinking ?
I want to give mine back to, but if there would be a chance to fix that by firmware i would test that first. Normaly i would give it back asap, but as i had read here that the replaced N900 had the same or even more pixel errors im not sure anymore. I have one stuck, dont want more ore a lifetime send back

first device with zero dead pixels

I don't see how a firmware update could fix a dead pixel. How is this possible? A dead pixel is a hardware fault I thought and firmware although to do with hardware is actually software...

If I had 1 dead pixel, I would probably keep the device but I have a cluster of 3-4 at the left and a few more elsewhere. Unacceptable.

I received my phone on 31st December.

There is one visible dead pixel towards the bottom-left corner of the screen, or it might be two together but it still isn't very noticeable to me unless I have a dark background and I look very closely at the screen. I think I am willing to tolerate this problem. It is a shame, but this is the first time I have ever owned an lcd screen which has had the problem.

When I really look closely, I can just see one very small dead pixel just above it too - but I would never have noticed this had it not been for the larger one beneath it.

I do wonder if it is a problem common to the N900 though - this thread would appear to confirm that.

As for a software update fixing this problem, I would say that is about as likely as that screen flashing utility fixing it (although I must admit I tried it out of curiousity).

I haven't any dead pixel on my device (it's a device from the first shipment in france in november)
And as far as I know on the main french forum about N900, only one user with dead pixel in a thread of 6800+ posts !

Seems to be a common problem here, with almost 40 members having troubled pixels. Nokia still haven't gotten back to me yet...

Have it from here :

Well "dead" means black. I only got a white one so that means "stuck". On the web, flashing the opposite color and sending a strong input to the screen is claimed to be a solution.
So maybe on the next fw update some more juice will be sent to the screen to shake those pixels up.

Even if you have a dark pixel it might be stuck on black; actual dead pixels are something very rare these days.