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jaem
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2010-01-31
, 10:09
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Guest |
Posts: n/a |
Thanked: 0 times |
Joined on
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#11
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I'm not sure what Nokia's policy on this is, but just as an FYI, most companies I've dealt with will make you pay return shipping on a device if they deem the warranty void and you refuse to pay for repair. Something to doublecheck before you send it off...
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2010-01-31
, 16:26
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Posts: 29 |
Thanked: 6 times |
Joined on Jan 2008
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#12
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I think the biggest problem is the device pin lock which I foolishly enabled... I suspect (can anyone confirm) I won't be able to use USB networking / SSH / TV OUT, until it's booted past the device lock stage?
Could do with a nice screenshot of where the buttons are for the device lock prompt... I could then print out and overlay it on my touchscreen!!! - any volunteers?
Fingers crossed... else I'll be very very upset :-(
Thanks all for your help.
Could do with a nice screenshot of where the buttons are for the device lock prompt... I could then print out and overlay it on my touchscreen!!! - any volunteers?
Fingers crossed... else I'll be very very upset :-(
Thanks all for your help.
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2010-02-01
, 00:29
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Posts: 256 |
Thanked: 98 times |
Joined on Jan 2010
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#13
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stuff like this makes me worry for the n900
they are sending out new phones for phones that have damaged screens , where is the sense in that??
does this mean there is lack of spares for the n900?? does it mean there are any spare parts for the n900
i really cant believe they would send out a new device for a damged screen it does make me worry a bit
they are sending out new phones for phones that have damaged screens , where is the sense in that??
does this mean there is lack of spares for the n900?? does it mean there are any spare parts for the n900
i really cant believe they would send out a new device for a damged screen it does make me worry a bit
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2010-02-01
, 01:00
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Posts: 266 |
Thanked: 157 times |
Joined on Oct 2009
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#14
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TV-Out should work regardless of the pin lock.
@buxz777
Most times, it is more cost efficient to send a new device than to use the manpower and time to repair one.
@buxz777
Most times, it is more cost efficient to send a new device than to use the manpower and time to repair one.
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2010-02-01
, 02:13
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Posts: 29 |
Thanked: 6 times |
Joined on Jan 2008
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#15
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@unkno
Thanks. I'll give it a try, see if I can get a TV-out cable in Hong Kong. I suspect I won't be able to unless there's another Nokia model with similar feature... the cable is proprietary for N900 isn't it.... perhaps I can get it shipped out from UK....
Request:
In the meantime can someone screenshot / photo me the boot-up device pin entry screen? If I can get it booting up, I think I can locate my osso-terminal shortcut blind and bring up usb0 and wifi from command line blind, and get data off the device...
Thanks
Thanks. I'll give it a try, see if I can get a TV-out cable in Hong Kong. I suspect I won't be able to unless there's another Nokia model with similar feature... the cable is proprietary for N900 isn't it.... perhaps I can get it shipped out from UK....
Request:
In the meantime can someone screenshot / photo me the boot-up device pin entry screen? If I can get it booting up, I think I can locate my osso-terminal shortcut blind and bring up usb0 and wifi from command line blind, and get data off the device...
Thanks
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2010-02-01
, 03:29
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Posts: 71 |
Thanked: 49 times |
Joined on Dec 2009
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#17
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there should be heaps of cables in HK. The N95 used the same cable...
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2010-02-01
, 03:59
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Posts: 293 |
Thanked: 76 times |
Joined on Jan 2008
@ Fremantle, W. Australia
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#18
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Originally Posted by unkno
The N900 is easy to open and reassemble, though i have not tried separating LCD from touchscreen. The only hard part is getting hold of a replacement LCD. In many countries, Nokia would be required by consumer law to have replacement parts available.
Most times, it is more cost efficient to send a new device than to use the manpower and time to repair one.
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2010-02-01
, 04:29
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Posts: 76 |
Thanked: 33 times |
Joined on Oct 2009
@ Portland, Or
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#19
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Originally Posted by Apoc
Thats interesting, I think they're definitely onto you though. I sent mine in, they received it the 28th and shipped a replacement device the 28th, it's already here in Portland and I can expect it here at my home by Monday the 1st at 3:00 p.m.
I've had the exact same thing happen, I can guarantee you it is *not* under warranty, but I can't guarantee they won't *find* it under warranty. Yes it sounds weird. The website says that physical or water damage is not covered by the warranty. They also say they'll send payment options if it is out of warranty and they can fix it. I sent mine in ages ago and it says they're waiting on a replacement device to send me. No payment options, no send it back option, just like that.
I dropped mine from about 3 ft to the floor of the Panera, and it fractured the screen (thankfully only in the corner), but still rendered it very difficult to use. Few things of note: 0 external damage at all, turned off you couldn't tell it was ever dropped. The TV out cabled is VERY USEFUL in these situations. Doing a full back up to the microSD card is also very helpful to preform. And if you choose to send it in, be prepared to A) Pay, or have it shipped back broken. and/or B) Wait. Mine was sent in on the 10th, it is now the 31st.. I've waited 21 days and still haven't gotten it back or gotten word that they have the replacement device. >.<
Here's the Jpeg of the repair status of this morning:
edit: Here's where you want to go to get it sent out for repair: http://www.nokiausa.com/get-support-...repair-locator
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2010-02-02
, 05:18
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Posts: 29 |
Thanked: 6 times |
Joined on Jan 2008
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#20
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@MartinNZ
>> there should be heaps of cables in HK. The N95 used the same cable...
Thanks... I was wondering about that if they were the same cable...
Nokia store wanted 260 HKD for it... that's like 20 GBP... ouch! I'll see if I can find it somewhere else ;-)
>> there should be heaps of cables in HK. The N95 used the same cable...
Thanks... I was wondering about that if they were the same cable...
Nokia store wanted 260 HKD for it... that's like 20 GBP... ouch! I'll see if I can find it somewhere else ;-)