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Poll: Have you had charging or USB problems with your N900
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Have you had charging or USB problems with your N900

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Texrat is offline Texrat
2010-03-02 , 18:21
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#941
Originally Posted by neilhwatson View Post
Do we know if the repairs represent something new and improved or the same thing waiting to fail again?
I have seen no details on the fault correction.
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sula is offline sula
2010-03-02 , 19:24
Posts: 12 | Thanked: 13 times | Joined on Jan 2010 @ Sweden
#942
Originally Posted by neilhwatson View Post
Do we know if the repairs represent something new and improved or the same thing waiting to fail again?
Send me 500$ ( to cover my void warranty ) and i will dismantle my newly repaired phone and look for any changes compared to pictures i've seen of the motherboard of other N900's
Last edited by sula; 2010-03-02 at 19:27.
 
cr0c0 is offline cr0c0
2010-03-02 , 19:59
Posts: 147 | Thanked: 228 times | Joined on Feb 2010 @ Toronto, Canada
#943
Originally Posted by sula View Post
Send me 500$ ( to cover my void warranty ) and i will dismantle my newly repaired phone and look for any changes compared to pictures i've seen of the motherboard of other N900's
For what it's worth, there aren't any stickers to show you've taken it apart. So unless you break something during disassembly, your warranty will not be voided.
 

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gabby131 is offline gabby131
2010-03-02 , 20:12
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#944
Originally Posted by flydeep View Post
This is some progress from Nokia, glad to see it happen. I am hoping my N900 port will hold until Nokia changes their production method to fix this design flaw.
hold? you mean there is a possibility that this issue may occur on your device? i hope not, unless if your device is a pre-ordered or pre-production one
 
Matan is offline Matan
2010-03-02 , 20:26
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#945
This issue is not limited to pre-ordered or pre-production devices.
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neilhwatson is offline neilhwatson
2010-03-02 , 20:27
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#946
AFAIK there is no evidence to suggest that this problem is limited to any particular batch or production run. I am assuming it is all of them including what is rolling off of the line right now.
 
gabby131 is offline gabby131
2010-03-02 , 21:17
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#947
Originally Posted by Matan View Post
This issue is not limited to pre-ordered or pre-production devices.
but more likely, right??
 
Milhouse is offline Milhouse
2010-03-02 , 21:19
Posts: 3,401 | Thanked: 1,255 times | Joined on Nov 2005 @ London, UK
#948
Originally Posted by lemmyslender View Post
I'm starting to wonder if I made a mistake grinding the prongs on my cables. Potentially I've increased the amount of time until my usb port fails. If I happened to extend it too long, my port (which was likely to fail during the warranty period) may now fail outside the warranty period. If that happens I'm SOL, and really screwed myself.

I won't consider this issue resolved until there is some kind of official resolution for devices that have this flaw and fail outside of warranty.
Not sure about Ohio law but in the UK (under the Consumer Protection Act 1987) the manufacturer is held liable for any manufacturing or design flaws (this USB problem most likely falls into the former category) for 10 years after the date the product was put into circulation, so as a UK resident I'm not too fussed about when/if my USB port decides on a trial separation from the rest of the device...

Since it's clearly a flaw of one kind or another - and Nokia have admitted as much, and no doubt have it recorded officially on their internal systems, however this legal liability situation may go some way to explain their current level of secrecy - this defect should be repaired "no questions asked" in the UK even when there is NO effective warranty in place.

I dread to think how much worse this problem may become as devices age over the lifetime of the typical 18-24 month UK phone contract - I do hope Nokia don't try and refuse repairs once the 12 month warranty has expired, as it could get very messy and drive customers away.
 

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les_garten is offline les_garten
2010-03-02 , 21:52
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#949
Originally Posted by gabby131 View Post
but more likely, right??
No, there is no "evidence" that anything has been changed.
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chrisp7 is offline chrisp7
2010-03-02 , 22:22
Posts: 515 | Thanked: 193 times | Joined on Oct 2009
#950
Oh dear, I seem to have lost my micro usb bit - will that mean problems?
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Tags
bad design, broken, charging, failure, hardware, loose, microusb, microusb port, n900, nokia, part, port, repair, return, surface mount, usb, usb port, warranty

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