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Bugslife is offline Bugslife
2010-03-09 , 03:20
Posts: 114 | Thanked: 12 times | Joined on Dec 2009
#11
In the email they sent me they also included a site where to check rebates but site stated there's no record.

"To check order status in the future, go to www.web-rebates.com."
 
badsubby is offline badsubby
2010-03-09 , 03:28
Posts: 42 | Thanked: 11 times | Joined on Mar 2010 @ Hartford, CT
#12
Hi guys,
I just ordered mine on Friday from Dell. Too late for a rebate? Thanks.
 
ordxpres is offline ordxpres
2010-03-09 , 04:01
Posts: 17 | Thanked: 0 times | Joined on Mar 2008 @ Chicago
#13
Rejected claiming I did not "Purchase" it within the valid dates... I preordered in September and received it on December 2nd. The dodo on the phone transfered me to the "Supervisor" who supposedly re-submitted it..this was a month ago. I think I'll be filing a complain with BBB. Perhaps everyone on here should do the same. I'd like to see Nokia standing behind their product. We know N900 is a beta product but when there's a rebate being offered for a pre-release product claiming you need to click on Ovi store link to activate it, and yet that link is down until the rebate is no longer valid then I see it as a false advertising (of course I registered before so I had my log in WAY before than but still it's called false advertising). FYI only after I mentioned false advertising, that's when the lady on the phone decided to re-submit my rebate. So I'm still waiting.
 
Laughing Man is offline Laughing Man
2010-03-09 , 04:24
Posts: 4,556 | Thanked: 1,624 times | Joined on Dec 2007
#14
Originally Posted by badsubby View Post
Hi guys,
I just ordered mine on Friday from Dell. Too late for a rebate? Thanks.
Way to late for the rebate. It was only valid from Nov of 2009 to Jan 4th of 2010. Though it was a bit of a crock considering the device didn't get launched till late November, early December. I think people were still receiving delayed orders in January.
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badsubby is offline badsubby
2010-03-09 , 04:35
Posts: 42 | Thanked: 11 times | Joined on Mar 2010 @ Hartford, CT
#15
Oh i see, thank you very much for the heads up. Thanks.
 
joesphle is offline joesphle
2010-03-09 , 04:44
Posts: 40 | Thanked: 2 times | Joined on Dec 2009
#16
received a 50 dollars prepaid visa card that said Nokia logo on it 2 days ago its took 3 month to wait .
 
dyce is offline dyce
2010-03-09 , 06:39
Posts: 45 | Thanked: 11 times | Joined on Aug 2008
#17
got mine last week. didn't receive any notice in prior.
 
RockCreek1 is offline RockCreek1
2010-03-09 , 15:35
Posts: 101 | Thanked: 11 times | Joined on Jan 2010
#18
I received a similar letter a few weeks ago, despite my having activated an Ovi store account. I called the rebate services phone number at the bottom of the letter. They sent me to Nokia customer service, which was actually very sympathetic and helpful. Nokia customer services told me to call back the rebate services number. This time, I told them I had been in touch with Nokia customer services, and the person I spoke with immediately responded that she will be processing the rebate for me, and that I should receive it in about a month. So, I'd recommend taking the above steps, and politely asking that they help you get your rebate. Also, I'd suggest you keep a good record of all of your phone conversations, including names of reps, call confirmation numbers, etc. My sense is that the Nokia and rebate folks are not trying to make things difficult, but that there may have been some confusion introduced into this particular rebate process because the Ovi store, as I recall, had not actually been activated for the N900 by Nokia in time to meet the rebate deadline.

Originally Posted by Rocketman View Post
I sent in mine and even included the receipt, even though the form did not ask for it. I received a letter stating that I had failed to activate an Ovi store account. I kept photocopies of all my documentation and my Ovi store account name is clearly visible in plain, easily distinguishable letters. I've tested the account on both my N900 and PC and it works fine. I received the rejection letter too late to "refile" it, which further pisses me off.

I think Nokia needs to come forward and be proactive about making good with the people its rebate processor has screwed up. Honest rebate fulfillment is a trivial expense when compared to the loss of customer goodwill this has caused. Similar incidents have also lead to costly class actions and large FTC fines against other technology manufacturers. It is really in Nokia's interest to clear up this Snafu before it gets more widely reported.

Speaking of which, does anyone want to contact Engadget, GDGT and some of the mobile focused sites to see if they are interested in doing a story? Maybe hold Nokia's feet to the flames a bit?
 
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M A S T E R is offline M A S T E R
2010-03-09 , 15:46
Posts: 149 | Thanked: 18 times | Joined on Dec 2009 @ Dallas
#19
i got the same thing about 'getting it within three weeks.' that was in february and hopefully i get it next week. since i got the email from nokia that means i should be getting for sure right?

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theflew is offline theflew
2010-03-09 , 15:47
Posts: 237 | Thanked: 167 times | Joined on Feb 2007 @ Powell, OH
#20
Received March 6th.
 
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