The Following User Says Thank You to kill_bill For This Useful Post: | ||
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2010-08-16
, 17:14
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Posts: 38 |
Thanked: 10 times |
Joined on Feb 2010
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#472
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The Following 4 Users Say Thank You to kill_bill For This Useful Post: | ||
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2010-08-16
, 21:45
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Posts: 247 |
Thanked: 106 times |
Joined on Jan 2010
@ Coventry, UK
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#473
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I just received this text today
You have exceeded your monthly 500MB data allowance. You may find a priceplan with a higher data allowance more suitable. Please call customer services for more information. To stop these messages Text STOP to 40506. You have not been charged. Sent AUG 12 @19:39 UK
has anyone else received anything like this??
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2010-08-16
, 21:55
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Posts: 242 |
Thanked: 86 times |
Joined on Jul 2010
@ UK/Scotland
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#474
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Yes! ive had it too. so, how do we procede? phone em up and then send letter?? i need my PAC number!
®
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2010-08-16
, 22:03
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Posts: 1,038 |
Thanked: 1,408 times |
Joined on Feb 2010
@ London
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#475
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2010-08-18
, 17:45
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Posts: 38 |
Thanked: 8 times |
Joined on Jan 2010
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#476
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2010-08-19
, 13:24
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Posts: 377 |
Thanked: 68 times |
Joined on Dec 2009
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#477
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To let you know you're nearly at the end of your monthly data allowance of 500MB. If you need to use additional data there will be a charge of £5 incVAT per 500MB , however we won't start charging until 1 October 2010.
Hi JWB99
The text notification is to let you know that you are about close to using all of the data on your package.
Although the charges don't come into place until October, you would be able to write to us to request to cancel now.
All of the information around this is still available in the announcement and has just been updated.
Martin
eForum Team
JWB99
We've sought clarification, and the messages you may now receive do count as notification, so you can request to cancel from now following the instructions in the link above.
Thanks,
Martin
eForum Team
P.S. To avoid confusion over this topic I've edited out the messages above. We're not hiding anything, the information in its current form is more in your favour.
you have exceeded your monthly 500mb allowance. You may find a priceplan with a higher data allowance more suitable. Please call customer services for more information.
Hi Imran, this is just letting you know you've exceeded your allowance, so at this stage we haven't informed you of any charging yet. For now, everything remains the same for you, until you receive a message like the one above, so you can't request to cancel yet.
The Following 2 Users Say Thank You to Snaps For This Useful Post: | ||
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2010-08-19
, 13:26
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Posts: 377 |
Thanked: 68 times |
Joined on Dec 2009
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#478
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The Following User Says Thank You to Snaps For This Useful Post: | ||
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2010-08-19
, 16:19
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Posts: 247 |
Thanked: 106 times |
Joined on Jan 2010
@ Coventry, UK
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#479
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2010-08-20
, 14:33
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Posts: 377 |
Thanked: 68 times |
Joined on Dec 2009
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#480
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From Vodafone: To let you know you're nearly at the end of your monthly data allowance of 500MB. If you need to use additional data there will be a charge of £5 incVAT per 500MB , however we won't start charging until 1 October 2010. To stop these alerts, text STOP to 40506 Sent AUG 16 @01:12 UK
Cancellation letter going in today!