my first post here and it has to be this.

My shiny new N800 seems to have gone all bricky. It started acting a bit odd an hour ago (very lethargic switching between already loaded apps). So I thought I'd power-cycle it. I tapped the power button and selected the Shutdown option.

When I tried to power back up, I got the white Nokia logo screen. And that's it... no boot progress bar on the bottom. I let it sit for about 2 minutes like that before I tried to power cycle again. This time, holding the power button down did not cause it to turn off. I had to remove the battery to get it to shut down.

I try again... first removing the internal (512mb) and external (4gb) SD cards. Same thing: white Nokia screen followed by a lot of nothing, power down only by pulling the battery.

I hadn't flashed the new firmware (firmware was as delivered to me) so I thought I'd give it a try. I downloaded the updater software and followed the instructions for booting (power up with the Home key pressed). Still not getting past the white Nokia screen though.

There was another brick thread where someone suggested removing the battery, pressing the power button, putting the charger cable in, and replacing the battery. That didn't work either.

My guess is that the flash memory has given up the ghost prematurely but I'm hoping somebody may have an answer that doesn't require sending my precious out for service.

Misc troubleshooting facts:
1)Battery is fully chaged
2)I've never used Red Pill mode, R & D, or any of that wacky stuff
3)Never flashed the unit

Other than this I'm quite happily addicted. Really!

tia,
eric

Are you saying that after you get it powered down, the minute you plug it back in it lights up (without your pressing the power button)?

If so, I give up.

If not, (a) are you using the Nokia software that you downloaded from Nokia when you are getting ready to flash? (b) So you're in the Nokia software and you turn on the Nokia with the USB cable plugged in. Do you ever see the USB symbol?

I would suggest wait for about 3-5 minutes..... of late even mine is acting rather strange and it is taking 4-5 minutes to boot. It just shows the nokia screen and then nothing happens for a long long time.... after maybe 4 minutes the blue line starts to run across the screen and tehen the hands join with the nokia sound. I wanted to update to the latest firmware(sdhc bug fixed one) but i will hold on until the official firmware is realased and flash it without restoring the back up....
hope this helps

No, nothing that bad. When I pull the battery and then replace it the unit stays powered down. However, the unit doesn't respond to the power button when it is powered up. Only pulling the battery will power it down.

a) Yep, I am using the software I downloaded from the Nokia website
b) I never get the USB symbol, it is stuck on the white screen


eric

I let it sit overnight with the battery out. When I got up this morning it is still doing the same thing.


eric

This sounds like you may have got a unit that developed a defect. If you can't reflash it (following the proper procedure) then it sounds like hardware. As it's 3 weeks old I would get a warranty replacement (hopefully you made a backup on the card at some stage, in case you have something you would like to keep).

Mine did this. It wouldn't start, it wouldn't flash. I had to send it in for repair.

NO i meant with the battery in. Yesterday mine took more than 7 minutes to boot. So leave it for atleast 15 minutes with the blue nokia logo and try.

This looks familiar. My solution has been to re-flash. I need to figure out the whole 'booting from SD card' thing, because I've already encountered this twice. Reinstalling everything is such a pain. The only heavy app that I was using before it refused to boot was the latest kagu (which had frozen and I had to kill).

I would like to get a bug report filled out for this, so we should try to figure out what general circumstances cause this.