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liquid_chaos is offline liquid_chaos
2010-09-17 , 19:52
Posts: 64 | Thanked: 17 times | Joined on Oct 2009
#1
From Vodafone: To let you know you're nearly at the end of your monthly data allowance of 500MB. If you need to use additional data there will be a charge of £5 incVAT per 500MB , however we won't start charging until 1 October 2010. To stop these alerts, text STOP to 40506 Sent SEP 17 @18:56 UK

just got this text today. what do you all think i should do?
 
liquid_chaos is offline liquid_chaos
2010-09-18 , 08:35
Posts: 64 | Thanked: 17 times | Joined on Oct 2009
#2
just sent this email to them

Hi, im emailing because i recieved a text message yesterday saying that i was cose to my download limit and i would be charged £5 extra if i went over 500mb. this is NOT what i signed up for when i took the contract and if i do have to go over my limit it is going to basically increase my contract price of £45 to £50 which is more than 10% in increase. with this change in my contract i wish to cancel.

does anyone have any advice?
 
Pigro is offline Pigro
2010-09-18 , 08:43
Posts: 433 | Thanked: 274 times | Joined on Jan 2010
#3
search forum for thread "attention all Vodafone UK users" - this ha been ongoing for months
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noobmonkey is offline noobmonkey
2010-09-18 , 08:43
Posts: 3,203 | Thanked: 1,391 times | Joined on Nov 2009 @ Worthing, England
#4
You may want to look here? - http://talk.maemo.org/showthread.php...light=vodafone
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liquid_chaos is offline liquid_chaos
2010-09-19 , 00:29
Posts: 64 | Thanked: 17 times | Joined on Oct 2009
#5
i read that thread when it first came out. cant be bothered trawling it again. so heres my finale

Hello Mr. Casey,

I have checked your data usage and can see that your you exceeded by 10% and as the terms and condition your account will be cancelled on 30th September 2010 and will waived the early termination fee. You will receive the confirmation letter by post within next 5-7 working days at your billing address.

You will receive your final bill which will include your line rental and usage until to the cancellation of your contract.

I trust the above information is helpful.


Kind regards,
 
ddwwf1 is offline ddwwf1
2010-09-19 , 00:47
Posts: 237 | Thanked: 44 times | Joined on Nov 2009
#6
how did you get a reply so quick loads of us have had to submit letters to vodafone by post i hate how they make some people jump through hoops yet others can cancel so quickly and no i aint having a go at anyonejust the way vodafone are so inconsistant with the way they have handled this whole situation they should be reanmed wankerfone
 
liquid_chaos is offline liquid_chaos
2010-09-19 , 00:53
Posts: 64 | Thanked: 17 times | Joined on Oct 2009
#7
i phoned up and was told to send an email. i used the contact us form on their website this morning. just checked my emails at 12 midnight and there it was. ****ing amazing. saved myself 500 quid roughly. only had it for 11 months out of 24
 
southwalesboy is offline southwalesboy
2010-09-20 , 00:49
Posts: 95 | Thanked: 26 times | Joined on Oct 2009 @ UK
#8
did u go over 500mb 3months in a row? i never use that much but cud do if it means i can get the text!
 
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