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Poll: Have you had charging or USB problems with your N900
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Have you had charging or USB problems with your N900

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Haus3r's Avatar
Haus3r is offline Haus3r
2010-03-19 , 16:02
Posts: 311 | Thanked: 180 times | Joined on Dec 2009 @ London
#1181
Originally Posted by bockersjv View Post
I know you siad I needed to show a bit more patience but I think you need to show a bit more annoyance and impatience towards Nokia.

It is becoming clear that they are now replacing our N900s that encounter this problem, therefore there is no reason for that process to take any more than 5-10 days at the very maximum.

If they do not have a re-furb/replacement phone in stock then they should get a new one shipped to you immediately.

However given that they have already had your money and the demand for the N900 is still outstripping supply they would rather sell any phones they have than use them to replace broken ones. Simple sales led business policy on display. The only way to get some attention is to make some noise IMHO, the longer you wait the more they will let you wait until you crack, which it sounds like you have. Then any remedial work they do may be too late.

For what it's worth I got to your state after 1 week (yes i am impatient) and was boiling by week 2. However having an imaculate replacement N900 back in my possesion melted away all that hurt in seconds. I may well now burn my N95 8gb as I hated going back to it that much :O

Hope it gets sorted for you to your satisfaction
John
I thank you for your encouragement and your kind words For the time being I stay put, but will soon go down the same path you did. This is an unacceptable situation, and you're right. If I don't start acting soon they might stretch this a lot further than it already is.
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gabby131 is offline gabby131
2010-03-19 , 16:17
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#1182
@Haus3r

you bought that device, they must bring it back in one piece.
i wonder how apologetic will they be, like on bockersjv's post, if you received your n900 back.

just bug them, until their heads pop
 

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Helmuth is offline Helmuth
2010-03-19 , 17:13
Posts: 1,259 | Thanked: 1,341 times | Joined on Oct 2009 @ Germany
#1183
I've got one broken pixel in the middle of the screen.
But when I read thru this tread I think I should try to live with it and hope my USB Port will live for more than the 2 years!

It would be so much easier to send the broken Device back to Nokia, get your Money back and then buy a new N900 for 600 Bucks at the same Day.
 
gabby131 is offline gabby131
2010-03-19 , 17:28
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#1184
Originally Posted by Helmuth View Post
I've got one broken pixel in the middle of the screen.
But when I read thru this tread I think I should try to live with it and hope my USB Port will live for more than the 2 years!

It would be so much easier to send the broken Device back to Nokia, get your Money back and then buy a new N900 for 600 Bucks at the same Day.
have you done the filing of male usb port? (i think you did, if what i read was right).

i did file mine, but before i did that, and learned about this thread, it was 3 weeks that im suffering from exerting too much force when plugging/un-plugging (charging and transferring data) the charger and cable.

i did not know that this issue will most likely to occur and rushed to see a preventive action. until now, so far (hoping) that the usb port holds and be fixed, even if i already had very minimal wear and tear for 3 weeks after receiving the device
 

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Le_Petit_Lapin is offline Le_Petit_Lapin
2010-03-20 , 12:37
Posts: 36 | Thanked: 5 times | Joined on Dec 2009
#1185
Phones 2 weeks with Nokia now, and still nothing back from them.
 
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humble is offline humble
2010-03-20 , 12:55
Posts: 355 | Thanked: 395 times | Joined on Dec 2009 @ USA
#1186
I've had mines since Day 1(nov 20something) 46/2009 and just a day ago my usb port decided to become loose(not totally there fault...but should be more sturdy) any who.. if you wedge i thin peace of plastic in there problem is resolved

ps: I think they should open back the poll
 

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Helmuth is offline Helmuth
2010-03-20 , 13:07
Posts: 1,259 | Thanked: 1,341 times | Joined on Oct 2009 @ Germany
#1187
Originally Posted by gabby131 View Post
have you done the filing of male usb port? (i think you did, if what i read was right).
No I haven't... I've got many micro usb cable. And when I file all, and they fell to easy out of other devices this would also be very bad. So I'm not sure what I should do.
 

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gabby131 is offline gabby131
2010-03-20 , 17:10
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#1188
Originally Posted by Helmuth View Post
No I haven't... I've got many micro usb cable. And when I file all, and they fell to easy out of other devices this would also be very bad. So I'm not sure what I should do.
yeah, i agree, before i file, i use a blackberry usb but its ok coz the prongs are not that big, i file down my n97's and it was so loose on the device itself.

maybe just file the n900's default cable and charger.

EDIT: dont loose the charger and cable in this case
so far this filing technique is working for me, i dont have to exert too much force
Last edited by gabby131; 2010-03-20 at 17:40.
 

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gabby131 is offline gabby131
2010-03-20 , 17:43
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#1189
men, noticed most of the faulty units are with the year 2009 on the manufacturing date, (im still praying)
 
gabby131 is offline gabby131
2010-03-20 , 19:17
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#1190
BTW. i saw a youtube video about a stress (drop) test on the n900, i wonder hows the usb port of the poor n900 that was donated for technology.
 
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Tags
bad design, broken, charging, failure, hardware, loose, microusb, microusb port, n900, nokia, part, port, repair, return, surface mount, usb, usb port, warranty

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