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vesal is offline vesal
2009-12-01 , 14:09
Posts: 15 | Thanked: 0 times | Joined on Nov 2009
#111
I jumped the Nokia boat considering Newegg stopped replying to my e-mails and has no idea when they'll have it in stock, I'm shipping it to a friend who's leaving the country mid december so I had to make sure she got it before then. In the end Nokia is only about $40 more expensive when you consider they charge tax and Newegg doesn't, but then again Nokia does have a better return (read: refund) policy in case I get a unit with hardware issues.
 
lohiaprateek is offline lohiaprateek
2009-12-01 , 17:39
Posts: 102 | Thanked: 30 times | Joined on Nov 2009 @ Kolkata, India
#112
well just got off the chat line with newegg...they say that they are out of stock..might as well go with nokia usa guys..they will sort out their pre-order once their stocks arrive...F***...1st time new egg has failed me...
 
Shiggy is offline Shiggy
2009-12-01 , 18:15
Posts: 28 | Thanked: 3 times | Joined on Nov 2009
#113
I swear the recession must have hit NewEgg's Customer Service Center hardcore....

Cause I've got like four cases already of customer dissatisfaction in less than two weeks. Out of the countless number of Customer Service reps I've talked to only one has apologized and offered credit for time and frustration caused.

I also sought help from their community site to seek help from their staff as I read that they were helpful. Unfortunately after sending messages clearly and calmly explaining these experiences he has ignored my messages. Which lead me to believe the incompetence is now company wide.

I hope they send me a email asking why I canceled my pre-order. I'm happy to send a preformatted reply on why they failed so hard.
 
JaMa is offline JaMa
2009-12-01 , 19:22
Posts: 10 | Thanked: 1 time | Joined on Nov 2009
#114
I figured out that I have spent over $20,000 on parts, cameras, media equipment, phones, etc from Newegg.com since 2001. I am a *very* good customer IMHO, and for the first time ever I have cancelled my order and ordered through someone else.

My order was placed this morning direct with Nokia and has already shipped, eta friday. Good riddance, Newegg.
 
cenwesi is offline cenwesi
2009-12-01 , 20:12
Posts: 313 | Thanked: 86 times | Joined on Oct 2009
#115
lol....they sure screwed a lot of people up this time i am not angry at them anymore got $30 credit out of the whole debacle
 
les_garten is offline les_garten
2009-12-01 , 20:21
Posts: 1,283 | Thanked: 370 times | Joined on Sep 2009 @ South Florida
#116
If you have a NewEgg order, you need to pull the Ejector handles.

 
Scummer is offline Scummer
2009-12-01 , 20:25
Posts: 27 | Thanked: 16 times | Joined on Nov 2009
#117
N900 got delivered to my house today. Newegg did me good
 
les_garten is offline les_garten
2009-12-01 , 20:33
Posts: 1,283 | Thanked: 370 times | Joined on Sep 2009 @ South Florida
#118
Originally Posted by Scummer View Post
N900 got delivered to my house today. Newegg did me good
Did you "Pre order" or order?
 
Scummer is offline Scummer
2009-12-01 , 20:34
Posts: 27 | Thanked: 16 times | Joined on Nov 2009
#119
pre-order 11/03
 
N900FTW is offline N900FTW
2009-12-01 , 20:40
Posts: 62 | Thanked: 13 times | Joined on Oct 2009
#120
I pre ordered mine and it's already in city where i live in. Too bad UPS
won't let me pick them up and said I have to wait tommorow
to deliver it to me.

I pre ordered mine 11/12 with a rush order attached to it. They
ground shipped it 11/29. One more day!
 
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