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Poll: Have you had charging or USB problems with your N900
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Have you had charging or USB problems with your N900

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Texrat's Avatar
Texrat is offline Texrat
2010-03-22 , 15:06
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#1201
Originally Posted by zimon View Post
Why it is closed? Propaganda?
Why do you leap to such an extreme assumption?

Polls have a limited lifespan.
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Rob1n is offline Rob1n
2010-03-22 , 15:07
Posts: 3,617 | Thanked: 2,412 times | Joined on Nov 2009 @ Cambridge, UK
#1202
Originally Posted by zimon View Post
Why it is closed? Propaganda?
No, it's closed because the polls on here are only for a fixed period of time. After that they automatically close.
 
gabby131 is offline gabby131
2010-03-22 , 15:11
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#1203
Originally Posted by zimon View Post
Why it is closed? Propaganda?
Maybe new one would tell the current situation about the problem.
Will all N900s have this problem until 2 year warranty is over?
i believe it has a span of 1-2months. i saw the date when i voted.

"this poll will close at March 1" or something like that, below the vote results.
 
zimon is offline zimon
2010-03-22 , 15:14
Posts: 1,341 | Thanked: 708 times | Joined on Feb 2010
#1204
Originally Posted by gabby131 View Post
i believe it has a span of 1-2months. i saw the date when i voted.

"this poll will close at March 1" or something like that, below the vote results.
ok. I wonder if the ratio (12% failed) would be now worse or better.
 
gabby131 is offline gabby131
2010-03-22 , 15:20
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#1205
Originally Posted by zimon View Post
ok. I wonder if the ratio (12% failed) would be now worse or better.
oh.....that we are not sure of. All we know is for over 500 n900 devices, 20% or 100 n900's (12% or 60 n900's failed w/o treatments) got their usb port broken, take note the the poll instructed the users that they must vote within one month of using the device, unless they already experienced the issue.

i voted at the 21st of Feb, a month of using the n900, and so far no issues and hoping not to have.
 
b15cu1t is offline b15cu1t
2010-03-22 , 16:34
Posts: 107 | Thanked: 16 times | Joined on Dec 2009
#1206
Originally Posted by b15cu1t View Post
OK, they still can't tell me where my phone is (Regeneris: see post on previous page).

Phone broke 4 1/2 weeks ago.
Posted to Regeneris 4/12 weeks ago.
Called for status 3 1/2 weeks ago.
Told not being repaired and being sent back to me. MPD insurance will cover it but need to send phone to them.
I'm on holiday for 2 weeks.
I phone last Wednesday morning, wheres my phone theres no attempted delivery.
"We'll find out and call you back soon"
Later that day, wheres my phone?
"We'll find out and call you back soon"
Friday now (was busy Thursday but had no call), wheres my phone?
"oh, the guy finding its on holiday, we'll call Monday first thing just after 9"
Monday: No call by 10.30 so.. wheres my phone
"guys in a meeting will be no longer than 30mins.
No call by 12.30, wheres my phone?
"We'll find out and call you back soon"

Still waiting........
Called again a minute ago and....

SUPRISE!!!!

"We'll try and find out and call you back"
 
gabby131 is offline gabby131
2010-03-22 , 18:39
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#1207
Originally Posted by b15cu1t View Post
Called again a minute ago and....

SUPRISE!!!!

"We'll try and find out and call you back"
dont worry man, look at the case oh Haus3r, he got his device just now after a hectic length of time, (or yours maybe longer )
 
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nathaneous is offline nathaneous
2010-03-23 , 15:41
Posts: 295 | Thanked: 73 times | Joined on Jan 2010 @ Manchester, UK
#1208
Got my device back from Nokia after sending it UPS.

Took about 2weeks to get it all sorted. Nokia never gave me any grief or problems, seemed it was a straight forward warranty issue that was covered.

If anyone is having issues getting Nokia to take responsibility attach a copy of the following url when you send the device: http://discussions.europe.nokia.com/...rt/td-p/602078

Nathaneous
 

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impatient is offline impatient
2010-03-24 , 12:07
Posts: 59 | Thanked: 28 times | Joined on Oct 2009
#1209
Yay,
Got a new looking phone back at last, seems to be put together a but tighter than my old one. Only just got around to filling off the USB connectors, I had though it would be little prongs not massive metal hooks like that.
Anyhow I am relatively happy.
I would say though that don't bother ringing the nokia support number it is a complete waste of your time.
I can confirm they haven't a clue the status of any repair as I was told when I rang yesterday (tuesday) it was "still in repair" when in fact the replacement phone had been shipped out on the previous wednesday. UPS just failed to deliver it due to the poor addressing of the item.
So to re-iterate:
UK Nokia Care phone line does not know the status of your freepost repair so don't bother asking.
Any how I got it now.
Needed an update to the latest firmware, the backup seemed to work quite well, restoring actually makes the setup pretty similar to my previous, which is a plus.
 

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bockersjv is offline bockersjv
2010-03-24 , 13:09
Posts: 857 | Thanked: 1,206 times | Joined on Dec 2009 @ Chertsey in the Thames, United Kingdom
#1210
Yes I can confirm that the repair starus web page is useless. Mine was still being assesed the day after I had it back ! Shame they do not flash with the latest firmware either, but It was pritsine and I had it back.

I too am surpised, and somewhat relieved, to see how well the restore process works and quick too.
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Tags
bad design, broken, charging, failure, hardware, loose, microusb, microusb port, n900, nokia, part, port, repair, return, surface mount, usb, usb port, warranty

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