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Posts: 891 | Thanked: 499 times | Joined on Nov 2009 @ UK
#1311
Nokia Online Store has a bad reputation for after sales service
That's the only thing I regret buying on NOS.

You'll be a very happy chap if everything goes right cos buying from NOS saves loads of £££££
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Posts: 891 | Thanked: 499 times | Joined on Nov 2009 @ UK
#1312
Originally Posted by mchu6am4 View Post
Just had a mate (who I sold my iPhone to) - his iPhone developed a fault and he couldn't restore it! He went to Apple store in Manchester and they gave him a brand new one - no questions asked!

That's proper customer service - unfortunately we'll not get same service from Nokia!
With Nokia

1. They don't find a fault, return the phone back to you
2. They find a fault, fix it, return it back to you
3. They find a fault, can't fix it, replace it with refurbished
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Last edited by Venomrush; 2009-11-26 at 13:09.
 

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Posts: 72 | Thanked: 5 times | Joined on Nov 2009 @ London
#1313
Originally Posted by ddwwf1 View Post
he is also who sorted my vodafone contract to he is very helpfull
incidentally has anyone used vodafone before what are they like for customer service etc
Vodafone are pretty good and I've had no problem with them. I would have signed to them again if it wasn't for their mobile internet fair policy. Apart from that I highly recommend them
 
Posts: 237 | Thanked: 44 times | Joined on Nov 2009
#1314
anyone else frantically checking there email every 5 mins to see if they have any new info from NFS its driving me mad

on another note this will be the first time i used vodafone i have been with these other networks in the past

one 2 one PAYG
3 PAYG
orange CONTRACT
3 CONTRACT current

3 customer service is shocking not least because they are in mumbai and its so hard to understand them orange were very helpfull never had a problem with them

just hope vodafone are good it annoys me having to keep changing network each time i want a new phone (can never afford it sim free as would never have that sort of money in one hit) but i suppose that the price you pay for wanting the "latest" phone

anyway im off out for a bit hope i return to find they are posting my phone out today

good day everyone
 
Posts: 205 | Thanked: 38 times | Joined on Oct 2009
#1315
Originally Posted by ddwwf1 View Post
anyone else frantically checking there email every 5 mins to see if they have any new info from NFS its driving me mad

on another note this will be the first time i used vodafone i have been with these other networks in the past

one 2 one PAYG
3 PAYG
orange CONTRACT
3 CONTRACT current

3 customer service is shocking not least because they are in mumbai and its so hard to understand them orange were very helpfull never had a problem with them

just hope vodafone are good it annoys me having to keep changing network each time i want a new phone (can never afford it sim free as would never have that sort of money in one hit) but i suppose that the price you pay for wanting the "latest" phone

anyway im off out for a bit hope i return to find they are posting my phone out today

good day everyone
I'm checking every other minute lol its actually driving me insane.

For everyones info:

Jon Mears is the MPD/NokiaRetail representative to the Nokia Flagship Store on Regent Street... He's training other to process contract orders / processing the contract orders for the store & he's the one I dealt with when I pre-ordered on Vodafone.

He's just emailed me back and said there was no confirmed date and as soon as he had any more info he would call me.
 
Posts: 32 | Thanked: 3 times | Joined on Oct 2009 @ UK - Brighton
#1316
I thought this was interesting re exclusivity and which networks and when:

http://www.mobile-users.net/2009/11/...sivity-update/

http://www.mobile-users.net/2009/11/...s-will-get-it/
 
Posts: 63 | Thanked: 30 times | Joined on Oct 2009
#1317
finally joined the owners club, mine just landed

if only i could enjoy it rather than test it's a good copy
 
Posts: 891 | Thanked: 499 times | Joined on Nov 2009 @ UK
#1318
My n900 is here!!!
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Posts: 72 | Thanked: 5 times | Joined on Nov 2009 @ London
#1319
Originally Posted by Venomrush View Post
My n900 is here!!!
Congrats and hope you enjoy it. Cant wait til I can join the owners party
 
Posts: 891 | Thanked: 499 times | Joined on Nov 2009 @ UK
#1320
My N900 has arrived!

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