Poll: Have you had charging or USB problems with your N900
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Have you had charging or USB problems with your N900

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Banned | Posts: 3,412 | Thanked: 1,043 times | Joined on Feb 2010
#1461
Originally Posted by firstknight View Post
Ok i first experience this problem 3 days ago.... now this is the problem...



now i plug it into the PC usb.

on n900 the normal choose your connection option appear.

on PC it states not recognise usb device

later on n900 it states power insufficient, not charging.

---------------------------------------

yup so is it my hardware or software????
That sounds to me like the cable driver is not correct so have you installed a new version of pcsuite?
 
Posts: 143 | Thanked: 4 times | Joined on Jan 2010
#1462
nope... the same one i have been using for sometime....
 
Banned | Posts: 3,412 | Thanked: 1,043 times | Joined on Feb 2010
#1463
Originally Posted by firstknight View Post
nope... the same one i have been using for sometime....
Have you installed any other Nokia software? does sound like the cable driver has screwed up but as the previous post said it could be your usb port but am hoping its the driver lol.
 
Posts: 24 | Thanked: 18 times | Joined on Nov 2009 @ Finland Vasa
#1464
Now it has happened for me to, usb connector broken.
Returend it to Nokia warranty shop, how refuses to fix it, say that I have dropped the phone or used violent.
Asked them if they can fix it if I pay them, NO we can't fix anything while there is warranty, wich ****ing warranty????
Tried to buy a spare usb connector so I could fix it self. No, we don't sell spare parts and I can't find any ****ing spare site on the net with usb connector (well sites where I have to buy 100 I have found but I don't need that many)

So now I stay here with a Phone that i can't do a **** with.

If anyone nows a company in Finland that fixes usb connector i would be happy to know.
 
CoreFusion's Avatar
Posts: 32 | Thanked: 27 times | Joined on Jul 2008 @ Finland
#1465
Originally Posted by Icee View Post
Now it has happened for me to, usb connector broken.
Returend it to Nokia warranty shop, how refuses to fix it, say that I have dropped the phone or used violent.
Asked them if they can fix it if I pay them, NO we can't fix anything while there is warranty, wich ****ing warranty????
Tried to buy a spare usb connector so I could fix it self. No, we don't sell spare parts and I can't find any ****ing spare site on the net with usb connector (well sites where I have to buy 100 I have found but I don't need that many)

So now I stay here with a Phone that i can't do a **** with.

If anyone nows a company in Finland that fixes usb connector i would be happy to know.
Go to another store, of course they will fix it if you pay for it. I'll send you a msg in finnish with details.
 
pelago's Avatar
Posts: 2,121 | Thanked: 1,540 times | Joined on Mar 2008 @ Oxford, UK
#1466
You shouldn't have to pay...
 
Posts: 2,829 | Thanked: 1,459 times | Joined on Dec 2009 @ Finland
#1467
Originally Posted by Icee View Post
Now it has happened for me to, usb connector broken.
Returend it to Nokia warranty shop, how refuses to fix it, say that I have dropped the phone or used violent.
Asked them if they can fix it if I pay them, NO we can't fix anything while there is warranty, wich ****ing warranty????
Tried to buy a spare usb connector so I could fix it self. No, we don't sell spare parts and I can't find any ****ing spare site on the net with usb connector (well sites where I have to buy 100 I have found but I don't need that many)

So now I stay here with a Phone that i can't do a **** with.

If anyone nows a company in Finland that fixes usb connector i would be happy to know.
- You do not have to pay anything it´s covered by warranty
- Just keep your head, behave nicely but be strict
- Try another Nokia shop

This kind of service Just amazes me because shop employees would need security guard to get me out of store after they have told me that it´s not covered by warranty I would not simply take no for answer.
 
Posts: 24 | Thanked: 18 times | Joined on Nov 2009 @ Finland Vasa
#1468
Won't help, have tried 4 diffrent placec today. Komofon here in my city just send it to ANGLO-SERVICE in Helsinki.


When I go to Komfon they just say that it's warranty isue, so it will not be fixed when I pay for it.

Went to my insurance company also, 225€ after all costs, yeey.

Tried to call Nokia Service also using nr. 03038286 they just said I have to use Komofon to, one solution would be to travel to Seinäjoki and try there but not so interested to travel 70km on way and get the same answer.

And I wouldn't care if have to pay to get it fixed, or just could find a micro usb connector but it's hopeless, tried to email many big electronic companies if they have any way to get a Micro USB connector but nothing.

Because now its just a useless ****ing brick.

So here is what I spend my day of for,

Last edited by Icee; 2010-05-24 at 14:17.
 
Posts: 2,829 | Thanked: 1,459 times | Joined on Dec 2009 @ Finland
#1469
Originally Posted by Icee View Post
Won't help, have tried 4 diffrent placec today. Komofon here in my city just send it to ANGLO-SERVICE in Helsinki.

When I go to Komfon they just say that it's warranty isue, so it will not be fixed when I pay for it.

Went to my insurance company also, 225€ after all costs, yeey.

Tried to call Nokia Service also using nr. 03038286 they just said I have to use Komofon to, one solution would be to travel to Seinäjoki and try there but not so interested to travel 70km on way and get the same answer.
So let´s get this straight.
- You went to Komofon
- They took your phone and send it to Helsinki
- Now they say that this type of defect is not covered by Nokia warranty?

.edit
There is two shops in Vaasa that are official Nokia Care point partners. Komofon and Meriläinen Oy. It´s just absurd that they do not even take it and send it to anglo-service.
 
Posts: 24 | Thanked: 18 times | Joined on Nov 2009 @ Finland Vasa
#1470
Yes,

Meriläinen also use Komofon so that wont help (went to them to)

And then because the phone is still under warranty they will not fix it even if I pay. (I wonder witch ****ing warranty, when they say it's not covered under warranty when they say that I have used violence)

Edit:

Just filled in the information at kuluttajavirasto (Consumer Agency) lets see if I get any help there.

Last edited by Icee; 2010-05-24 at 14:38.
 
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Tags
bad design, broken, charging, failure, hardware, loose, microusb, microusb port, n900, nokia, part, port, repair, return, surface mount, usb, usb port, warranty


 
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