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Posts: 46 | Thanked: 20 times | Joined on Mar 2013 @ In the Arctic part of Norway
#1611
Maybe you should try to get help from Jolla care by mentioning your order number?

I'm pretty sure they have the correct tracking number somewhere....
 
Posts: 97 | Thanked: 103 times | Joined on Sep 2009 @ switzerland
#1612
And delivered!


FedEx guy commented that the package looks like a phone from Finland

(and said that there's an invoice for the VAT and customs fee coming by post sometime later)
 

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Posts: 8 | Thanked: 1 time | Joined on Dec 2013
#1613
To all who ordered during open sale:
Did any of you get shipping information yet?

Wondering if Jolla started sending them out.
 
pycage's Avatar
Posts: 3,404 | Thanked: 4,474 times | Joined on Oct 2005 @ Germany
#1614
Originally Posted by 223 View Post
To all who ordered during open sale:
Did any of you get shipping information yet?

Wondering if Jolla started sending them out.
Open sale shipments will start in January as Jolla has stated. It's holiday season now.
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ste-phan's Avatar
Posts: 1,196 | Thanked: 2,708 times | Joined on Jan 2010 @ Hanoi
#1615
Originally Posted by Yean3d View Post

Now Fedex can't deliver my device until I give them some explanations about how to reach my door. The drama came when I called them and they asked for my Fedex tracking number, which I don't have!
Don't let the helpdesk fool you with their procedures.

They have the package, so they could tell you the tracking number if only they bothered to look it up.

Just how many packages containing Mobile phone , with your name on it, destination your area, issue need update on door information do they have exactly?
 
Posts: 2 | Thanked: 2 times | Joined on Dec 2013 @ Norway
#1616
Mine arrived (in Norway) today, couple of days before the ETA. Hurrah. Still trying to get the hang of Sailfish; I keep gesturing as if it was WebOS.
 

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Posts: 8 | Thanked: 1 time | Joined on Dec 2013
#1617
Originally Posted by pycage View Post
Open sale shipments will start in January as Jolla has stated. It's holiday season now.
Link to statement?
 
Posts: 62 | Thanked: 73 times | Joined on Jun 2010
#1618
Originally Posted by Yean3d View Post
I tried to get my tracking number from the "Track by reference" tab on Fedex website. But it says: not found. Unlucky me.
Just to double-check:

You're searching with your Jolla order number? Mine has the format 200002XXX, where XXX are numbers.
 
Dave999's Avatar
Posts: 7,074 | Thanked: 9,069 times | Joined on Oct 2009 @ Moon! It's not the East or the West side... it's the Dark Side
#1619
When is prices drop?
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Posts: 193 | Thanked: 203 times | Joined on Jun 2012 @ Sofia, Bulgaria
#1620
Omg omg omg omg omg omg omg omg - status finally changed to "shipped"!
I'm going to pop a bottle of champagne

Order 200000419 with status "in picking" since 11-dec.-2013!
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