How much will I have to pay A Nokia Repair Centre to Fix my Nokia N900's usb - Page 2 - maemo.org

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	windows7	2010-09-26 , 09:38
	Posts: 435 \| Thanked: 160 times \| Joined on Dec 2009	#11

Originally Posted by Jay92

I live in UK

if you in the uk then there are several high street phone shops that probably could fix it.... obviouly it would cost you and might not be up to standard... for your info there are n900 service repair manuals out there on google, if you brave and technical enough.

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etuoyo	2010-09-26 , 09:45
Posts: 1,179 \| Thanked: 770 times \| Joined on Nov 2009	#12

Originally Posted by windows7

if you in the uk then there are several high street phone shops that probably could fix it.... obviouly it would cost you and might not be up to standard... for your info there are n900 service repair manuals out there on google, if you brave and technical enough.

Depends on how bad the usb port is. I gave my n900 to two different phone repair shops. They each tried for about four days but were unable to fix it.

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	windows7	2010-09-26 , 10:00
	Posts: 435 \| Thanked: 160 times \| Joined on Dec 2009	#13

see this official thread at nokia site: http://discussions.europe.nokia.com/...ng/td-p/629019

certainly it looks like nokia is bluffing customer toward contacting customer care and in turn telling then is not covered under warranty.

how do you fancy contacting BBC watchdog on behalf of the community if they dont fix yours due to this nokia design fault?
http://www.bbc.co.uk/blogs/watchdog/...ngerous_goods/

I wonder what kind of quality test have been done before the usb snaps off, nokia should be able to provide these figures, and are all devices produced to same standard?

Last edited by windows7; 2010-09-26 at 10:23.

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	windows7	2010-09-26 , 10:12
	Posts: 435 \| Thanked: 160 times \| Joined on Dec 2009	#14

Originally Posted by windows7

see this official thread at nokia site: http://discussions.europe.nokia.com/...ng/td-p/629019

certainly it looks like nokia is bluffing customer toward contacting customer care and in turn telling then is not covered under warranty.

how do you fancy contacting BBC watchdog on behalf of the community if they dont fix yours due to this nokia design fault?
http://www.bbc.co.uk/blogs/watchdog/...ngerous_goods/

I wonder what kind of quality test have been done before the usb snaps off, nokia should be able to provide these figures, and are all devices produced to same standard?

another thing try to find the nokia ceo email and cc him/her into all customer care communication and they will have it sorted in no time.

Last edited by windows7; 2010-09-26 at 10:24.

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neotalk	2010-09-26 , 10:19
Posts: 446 \| Thanked: 114 times \| Joined on Jan 2010 @ Lake District, Cumbria, UK	#15

The n900 has a 2 year warranty and the broken usb is covered under this warranty. I would ask nokia to replace your phone.

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Nipperoid	2010-09-26 , 10:34
Posts: 291 \| Thanked: 59 times \| Joined on Mar 2010 @ Manchester, UK	#16

Well i live in the uk (manchester)

my usb port fell out so i went to the nokia store and they said i had to take it to carphone warehouse, which i did and they sent it in for repair with no problems.

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etuoyo	2010-09-26 , 10:46
Posts: 1,179 \| Thanked: 770 times \| Joined on Nov 2009	#17

Originally Posted by Nipperoid

Well i live in the uk (manchester)

my usb port fell out so i went to the nokia store and they said i had to take it to carphone warehouse, which i did and they sent it in for repair with no problems.

Hmm not sure why they sent you to carphone warehouse. When I went to my local nokia care centre they sent me to carphone warehouse. But that was cause I bought my n900 in US and they said that means my warranty was not valid in the UK and the care point only does warranty repairs but the carephone warehouse service would fix it if I have my US receipt. Carphone warehouse held the phone for two weeks and then returned it saying the fault was caused by moisture damage which is not covered by warranty.

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	ossipena	2010-09-26 , 11:39
	Posts: 3,159 \| Thanked: 2,023 times \| Joined on Feb 2008 @ Finland	#18

moisture is manufacturers free pass ticket. if your device has gotten moisture, all warranties break no matter what happends to your phone. moisture is a sign that you have used your device outside allowed conditions (temperature and moisture, can be found in manual)

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	NokiaRocks	2010-09-26 , 11:43
	Posts: 658 \| Thanked: 117 times \| Joined on Jan 2010	#19

The guy in a NSC near me said it's no problen to fix my USB when it's broken and won't cost me a cent.
(Germany)

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Piosio	2010-09-26 , 11:45
Posts: 9 \| Thanked: 2 times \| Joined on Dec 2009 @ Sarpsborg , Norway	#20

You should go to Nokia Care Center again and try again...
I had that same problem... as they said that they can't sold it.. but thet can replace my mother board... it was warranty service...

Good Luck!