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m4r0v3r is offline m4r0v3r
2013-11-18 , 10:22
Posts: 1,746 | Thanked: 1,832 times | Joined on Dec 2010
#2321
its on the order page?
 
juiceme is offline juiceme
2013-11-18 , 10:24
Community Council | Posts: 4,920 | Thanked: 12,867 times | Joined on May 2012 @ Southerrn Finland
#2322
Originally Posted by m4r0v3r View Post
its on the order page?
You mean, on https://account.jolla.com/ ?
No, nothing there...
 
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seiichiro0185 is offline seiichiro0185
2013-11-18 , 10:26
Posts: 270 | Thanked: 610 times | Joined on Nov 2007 @ Leipzig/Germany
#2323
You can view the ID if you log into the "My Orders" page (Link on the bottom of jolla.com) the ID is above the Shipping/Billing Address (for me at least).

A Question about the Addresses:

Did anyone change the Delivery Adress through jolla care, and if, how long did it take for the change to be shown in "My Orders"? I ask because I changed the Shipping Address to my Work Address and got a confirmation this morning from Jolla Care that it will be changend, but the "My Orders" still shows the old address.
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m4r0v3r is offline m4r0v3r
2013-11-18 , 10:33
Posts: 1,746 | Thanked: 1,832 times | Joined on Dec 2010
#2324
Originally Posted by juiceme View Post
You mean, on https://account.jolla.com/ ?
No, nothing there...
nah on

https://join.jolla.com/en/session/new
 
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Dave999 is offline Dave999
2013-11-18 , 10:34
Posts: 7,075 | Thanked: 9,073 times | Joined on Oct 2009 @ Moon! It's not the East or the West side... it's the Dark Side
#2325
Originally Posted by xanderx View Post
I was wondering, chaps, what if we compare our order ids and try to figure out the actual queue. Just to build up the expectation, I guess.
Here is mine: c19b221162c7, ordered 100 eur option on 20th May around 16:00 Madrid time. Any suggestions?
i have just decrpted my ID and it seems like I have queue number 1

yes, it was a joke
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juiceme is offline juiceme
2013-11-18 , 10:35
Community Council | Posts: 4,920 | Thanked: 12,867 times | Joined on May 2012 @ Southerrn Finland
#2326
Originally Posted by seiichiro0185 View Post
You can view the ID if you log into the "My Orders" page (Link on the bottom of jolla.com) the ID is above the Shipping/Billing Address (for me at least).
Allright, I never thought that there'd actually be 2 different logins to Jolla, the account and the orders... Why shouldn't there be just one account with the orders details under it? strange...

As for the order number, yes, mine is also very different, just a string of 12 random hex characters. I also think that it is just a hash of the actual order ID, no way to convert it back to anything meaningful.
 
P@t is offline P@t
2013-11-18 , 10:50
Posts: 343 | Thanked: 819 times | Joined on Jan 2010 @ Paris, France
#2327
Originally Posted by juiceme View Post
Now here's a funny thing for you all.

I have no idea where you get those order ID things, since I never got a mail with that kind of information.

I did order fairly early, around 12:02 Helsinki time. I got my account, paid and received a confirmation of the dough I spilled on the device but never got any other mail after that until the invitation last week.

So I cannot tellyou what's my Order ID, sorry.
If you click https://join.jolla.com/en/profile, you should be able to log in (usual username and password) and enter a page where you have order id. The link is actually at the bottom of the jolla.com website (see 'my orders').
However I am not sure we should disclose order numbers... I am too afraid someone will use mine and receive MY JOLLA

EDIT: too late. That is what happened when you read tmo at work...
Last edited by P@t; 2013-11-18 at 11:23.
 
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ste-phan is offline ste-phan
2013-11-18 , 11:58
Posts: 1,196 | Thanked: 2,708 times | Joined on Jan 2010 @ Hanoi
#2328
Originally Posted by seiichiro0185 View Post
A Question about the Addresses:

Did anyone change the Delivery Adress through jolla care, and if, how long did it take for the change to be shown in "My Orders"? I ask because I changed the Shipping Address to my Work Address and got a confirmation this morning from Jolla Care that it will be changend, but the "My Orders" still shows the old address.
Yes, I had it changed already and it shows on the order status page. Should not take more than a couple of days.
Can't tell you the exact amount of days / hrs.
If it takes too long, just send them a reminder before they start shipping end of this month.
 
Kabouik is offline Kabouik
2013-11-18 , 12:08
Posts: 1,335 | Thanked: 3,931 times | Joined on Jul 2010 @ Brittany, France
#2329
It's not in any email, you have to check the "My oders" section on Jolla.com.

[Edit] Wow, missed a few messages, sorry. Forgot to refresh before replying.

Oh, and I asked care@jolla.com to change my delivery address twice. It took 1-2 days each time.
Last edited by Kabouik; 2013-11-18 at 12:11.
 
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Jordi is offline Jordi
2013-11-18 , 12:22
Posts: 400 | Thanked: 708 times | Joined on Jun 2011 @ Geneva - CH
#2330
Originally Posted by xanderx View Post
I was wondering, chaps, what if we compare our order ids and try to figure out the actual queue. Just to build up the expectation, I guess.
Here is mine: c19b221162c7, ordered 100 eur option on 20th May around 16:00 Madrid time. Any suggestions?
According to what people are saying here, 20th May 12h51 Paris time was already too late!
 
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