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2009-12-07
, 09:03
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Posts: 373 |
Thanked: 40 times |
Joined on Nov 2009
@ Norwich
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#2512
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Heres a response I received from Karl Borges after my previous email - interestingly he seems to think that Steve from Guildford is not an MPD employee - could it be a bad case of trolling? Anyway, I'm content to at least have a reply, and hopefully my phone this week....
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Thanks for taking the time to send me this email. I believe we’re finally on top of N900 dispatches and all N900’s will be shipped before the end of this week. My intention is to give the possible service, and we are currently reviewing our systems and processes (those under our control as you say), in order that we do so next time around.
Sorry to have let you down on this occasion and I will take a look at the forum as suggested. There has been a lot of forum misinformation feeding misinformation. One particular comment I read was reported to have come from a member of staff we employ in Guildford Nokia store, who does not exist!
Karl Borges
CEO
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2009-12-07
, 09:06
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Posts: 54 |
Thanked: 9 times |
Joined on Nov 2009
@ London
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#2513
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Thanks for taking the time to send me this email. I believe we’re finally on top of N900 dispatches and all N900’s will be shipped before the end of this week. My intention is to give the possible service, and we are currently reviewing our systems and processes (those under our control as you say), in order that we do so next time around.
Sorry to have let you down on this occasion and I will take a look at the forum as suggested. There has been a lot of forum misinformation feeding misinformation. One particular comment I read was reported to have come from a member of staff we employ in Guildford Nokia store, who does not exist!
Karl Borges
CEO
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2009-12-07
, 09:07
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Posts: 26 |
Thanked: 9 times |
Joined on Nov 2009
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#2514
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2009-12-07
, 09:10
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Posts: 739 |
Thanked: 220 times |
Joined on Dec 2009
@ Surrey, UK
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#2515
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2009-12-07
, 09:14
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Posts: 31 |
Thanked: 5 times |
Joined on Oct 2009
@ London UK
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#2516
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2009-12-07
, 09:21
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Posts: 73 |
Thanked: 2 times |
Joined on Nov 2009
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#2517
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2009-12-07
, 09:24
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Posts: 46 |
Thanked: 10 times |
Joined on Nov 2009
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#2518
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2009-12-07
, 09:25
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Posts: 127 |
Thanked: 11 times |
Joined on Nov 2009
@ Bath, UK
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#2519
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2009-12-07
, 09:26
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Posts: 377 |
Thanked: 68 times |
Joined on Dec 2009
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#2520
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Ordered 19th November - Vodafone 40 + Web 12mth 'Ready for Dispatch' (as of Fri 10.30). No calls, no emails.
UPDATE 12:35 7/12: Got called for Payment Confirmation, and was told delivery Tuesday! <3 UPDATE : Delivered Wednesday! Status + Email = Complete + Dispatched.