Reply
Thread Tools
Posts: 284 | Thanked: 75 times | Joined on Nov 2009
#2521
Originally Posted by crayfish View Post
Heres a response I received from Karl Borges after my previous email - interestingly he seems to think that Steve from Guildford is not an MPD employee - could it be a bad case of trolling? Anyway, I'm content to at least have a reply, and hopefully my phone this week....


---- ----
Thanks for taking the time to send me this email. I believe we’re finally on top of N900 dispatches and all N900’s will be shipped before the end of this week. My intention is to give the possible service, and we are currently reviewing our systems and processes (those under our control as you say), in order that we do so next time around.

Sorry to have let you down on this occasion and I will take a look at the forum as suggested. There has been a lot of forum misinformation feeding misinformation. One particular comment I read was reported to have come from a member of staff we employ in Guildford Nokia store, who does not exist!

Karl Borges
CEO
I have to say - the only thing that Karl needs to take from this forum is a lesson in how to communicate to customers...

We know that nearly everything was out of their control, but they never gave us concrete answers. Regular email updates is all they needed to do to keep us in the loop. Sure there was misinformation on here etc etc, but a) Steve got it right, almost down to the day, so he must have been a psychic or something! b) we wouldn't have gone on the misinformation if Karl's lot had kept in contact with us.

Anyway - I hope everyone gets their N900's today - I'm going to migrate to some other threads now to work out how to make this thing even better...
 
Posts: 37 | Thanked: 2 times | Joined on Dec 2009 @ South-West UK
#2522
Originally Posted by andygt View Post
The Banbury MPD/nokiaretail shop has them now - just walked in and got one on Saturday.
WHAT?! I phoned them Friday and asked if they had walk-in stock and they said no- it'll be a week! I wanted to do the very same...did you just walk in and buy it with no reservation or anything?? May I ask how much you paid?

Oh well, I got a Vodafone upgrade on an 18 month, £35/pm tariff for £90 up front from Nokia flagship Regent St which was less than Nokia Banbury quoted- should be delivered today if I'm lucky.
 
thiswayup's Avatar
Posts: 167 | Thanked: 15 times | Joined on Nov 2009 @ Warwickshire
#2523
Originally Posted by Snaps View Post
Guys, a quick question.

I still get "Sim registration failed" on my Voda SIM card! Its been 48 hours since I got the phone, and Im worried. I want to keep my number.

Anyone who transferred their number got it registered yet with the Voda sim card?
Mine ported accross at about nine this morning. Right time to ring MPD. I'll let you know.
__________________
Red Wire? Green Wire? Sod it! Let the voices decide.

N900 ordered 9/11 Got 05/12 Being sent back soon- keeps rebooting!!!! 10/12 I became the proud owner of the Nokia N900 door stop/paperweight.
11/12 became the proud owner of handset no2
 
Posts: 377 | Thanked: 68 times | Joined on Dec 2009
#2524
Originally Posted by thiswayup View Post
Mine ported accross at about nine this morning. Right time to ring MPD. I'll let you know.
When did you get your phone? I got it on Saturday morning
 
thiswayup's Avatar
Posts: 167 | Thanked: 15 times | Joined on Nov 2009 @ Warwickshire
#2525
Same here.

Guess what? No answer at MPD.
__________________
Red Wire? Green Wire? Sod it! Let the voices decide.

N900 ordered 9/11 Got 05/12 Being sent back soon- keeps rebooting!!!! 10/12 I became the proud owner of the Nokia N900 door stop/paperweight.
11/12 became the proud owner of handset no2
 
Posts: 72 | Thanked: 3 times | Joined on Nov 2009
#2526
hi, everyone not posted in a while. I know everyone is frustrated to say the least but wait for it coming. Got mine on friday n it's awesome. Waited 7 long weeks but it's worth it. Makes the iphone look like a cheap alternative. So glad i didn't cancel my order n if u look at some of my old posts i was close on a few occasions. Once u get it u'll forget the anger n be in ore. Good luck 2 everyone expecting deliveries today
 
Posts: 67 | Thanked: 9 times | Joined on Nov 2009
#2527
Hi just wondering is there a date to order by to have 1 by xmas ??? like ordering this week you think ill be alright
 
Posts: 377 | Thanked: 68 times | Joined on Dec 2009
#2528
Originally Posted by thiswayup View Post
Same here.

Guess what? No answer at MPD.
Well I called them and got through. You just have to keep calling them mate. If you call once they dont pick up, if you call 10 times they will pick up just because they are getting pissed off with all the "ring ring ring" for 10 minutes

Anyway, they said my PAK code went through on Friday, and my number should port either today or tomorrow.

We will see...

I called Vodafone and they didnt even know who the hell I was lol
 

The Following User Says Thank You to Snaps For This Useful Post:
Posts: 38 | Thanked: 21 times | Joined on Dec 2009 @ Bristol, UK
#2529
Morining all, has anoyones status changed? Mine's still stucked on "Pending stock"
 
Posts: 73 | Thanked: 2 times | Joined on Nov 2009
#2530
Originally Posted by t0mbola View Post
Morining all, has anoyones status changed? Mine's still stucked on "Pending stock"
Same here
 
Reply


 
Forum Jump


All times are GMT. The time now is 15:56.