nuknuk
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2009-11-11
, 21:06
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Banned |
Posts: 537 |
Thanked: 117 times |
Joined on Oct 2009
@ N900 LAND
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#2771
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2009-11-11
, 21:19
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Posts: 36 |
Thanked: 12 times |
Joined on Nov 2009
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#2773
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Here is my conversation with dell about 5 minutes ago:
Initial Question/Comment: Availability
12:35:45 PM System You are now being connected to an agent. Thank you for using Dell Chat
12:35:45 PM System Connected with SMB_Craig_Taylor
12:35:45 PM SMB_Craig_Taylor You have contacted Small and Medium Business Sales Chat. My name is Craig Taylor, and I will assist you today. I may have several chats going on at the same time, so I apologize for any delays in my responses.
12:35:45 PM SMB_Craig_Taylor How can I assist you today?
12:36:08 PM Hello, i preordered an item from your website....
12:36:37 PM it was announced that it had begun in shipment to its distrubuters
12:36:59 PM I wanted to know when to expect shipment since your availability date seems a little off
12:37:15 PM the item is the nokia n900
12:37:50 PM SMB_Craig_Taylor Order number?
12:38:15 PM i dont have that on hand. do you need this right now
12:38:45 PM SMB_Craig_Taylor If you want me to check your order.
12:39:12 PM
12:40:30 PM SMB_Craig_Taylor They still expect the 20 day lead time once it becomes available.
12:40:47 PM SMB_Craig_Taylor Your estimated delivery is still set for the 8th
12:41:24 PM so if you recieve in it the next 3 days which is expected, i still have to wait till the 8th to expect delivery to me?
12:45:00 PM SMB_Craig_Taylor That is estimated, if it's available they'll send it out as soon as they get it.
12:45:15 PM SMB_Craig_Taylor They're trying to set expectations that it could take a long time.
12:45:44 PM understandable- do you know when dell expects to recieve their shipments
12:46:10 PM SMB_Craig_Taylor It does not say.
12:47:11 PM ok, thank you for the info, you have been a great help. just so i understand- you say that as soon as dell recieves the shipmentts , they will send it to me via my shipping method right?
12:48:35 PM SMB_Craig_Taylor As soon as they receive the units, they will start shipping them to the people in the order they were preordered. So if you were one of the first you will more than likely be one of the first to have it shipped out.
12:49:00 PM Thank you so much craig, you have been a great help
12:49:10 PM SMB_Craig_Taylor Absolutely
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2009-11-11
, 21:22
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Posts: 3,203 |
Thanked: 1,391 times |
Joined on Nov 2009
@ Worthing, England
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#2775
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2009-11-11
, 21:23
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Posts: 82 |
Thanked: 24 times |
Joined on Nov 2009
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#2776
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2009-11-11
, 21:36
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Posts: 219 |
Thanked: 98 times |
Joined on Oct 2009
@ Amsterdam, The Netherlands
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#2777
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2009-11-11
, 21:37
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Posts: 3,203 |
Thanked: 1,391 times |
Joined on Nov 2009
@ Worthing, England
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#2778
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2009-11-11
, 21:38
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Posts: 82 |
Thanked: 24 times |
Joined on Nov 2009
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#2779
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2009-11-11
, 21:42
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Posts: 49 |
Thanked: 31 times |
Joined on Oct 2009
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#2780
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Hmm..Dell didn;t mention this at ALL to me. I was seriously considering canceling my order and just ordering it from Nokia and getting it within a few days..but is that really worth $176 if he said Dell is an authorized reseller?
..by the way, how do you get Nokia online chat in the US? I can't find it on the page ANYWHERE!
Tags |
bumped by idiot?, impatience, n900 release, strange |
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