Originally Posted by les_garten

You and I see the world so different.

If Nokia doesn't want irate customers on the phone, one option would be to quit pissing off your customers. Have you considered that option.

Your solution is to not answer the phones? Answer with an answering machine or Robot because the company can't figure out how to not piss people off. AMAZING!!

I say if you're pissed off, call 'em and yell at 'em

They do have options if they don't like getting yelled at. If they go your route, they'll be out of business soon.

Originally Posted by Laughing Man

It is a problem when

1) Your paying for a 3G connection you can't use

2) You were expecting the n900 to arrive sometime late October to Mid November and were planning on giving your current phone to your mother so she could have a cell phone while she was on her trip in Vietnam.

The way it is now (if Newegg does even get it on the 30th) it's cutting it very close for me. If it doesn't arrive soon after the 30th I'll be going cell phone less (I recently switched from Sprint to TMobile so I don't have any other GMS phones) for a month. And given how often I commute around for graduate school, my former campus, and work, not having a cell phone to reach people is going be annoying.

Originally Posted by rm42

Yelling at the low level people at the end of the phone is easy, but it accomplishes nothing positive. Those people get their info from the managers. The managers are safely protected from your screams behind their sound insulated office doors and walls. They only care about getting the sale and are willing to sacrifice their end people's ears in order to get them. Those people at the end of the line having to interface with you actually can be very helpful when they are happy, but when frustrated by rude callers they can turn sour and unhelpful very quickly. Eventually they will probably quit and look for a different job after which they will be quickly replaced by the next innocent drone. Again, all this happens while the managers listen to music and rest their feet on their desks happily planing their next vacation.

So, if you really want to make a point that makes a difference, file a complaint! Yelling to the phone people is brainless.

Originally Posted by Shiggy

Very similar story for me. When I verified with a NewEgg Rep about the 11/14 release date they confirmed that would be the the date they would start shipping. Which was my primary reason for sticking with and choosing NewEgg for my purchase. I even skipped that $460 deal on Dell SB just to make sure I got it in a reasonable time before I leave on a trip. Since I will be out of town now potentially without a cellphone for quite a while, I'm quite annoyed at how NewEgg's Reps handled it.

Of course I learned from it and I've notified NewEgg that they may have just lost a customer. Currently their reasoning for releasing it on the 30th is because "the manufacturer, Nokia, has told us not to release it till the 30th." Which I will also be taking with a grain of salt after everything else they have told me. Its just not good business practice when you have customers paying $500+ for a product.

On a side note I talked with people at the Nokia Chicago Flagship store, once they get them they will be contacting everyone who is currently on the waiting list to come in and purchase the N900's.

Originally Posted by les_garten

Letters to the President "cases" are particularly effective.

Originally Posted by les_garten

Dude! The first thing you do when you're getting out of the box is escalate to a supervisor! Everybody knows that!

Originally Posted by ninjaboxergirl

GUYS- PLEASE-
Maybe we should take a L-O-N-G deep breath and cool down .


Everyone is jarred off with having to wait and having false dates given to them - and many people (including myself) have had these delays cock things up royally for them- but surely this MANLY b*ll*cks isn't getting anyone anywhere.

Originally Posted by Dave999

28 left

Originally Posted by Shaichico

At least here in Sweden we just have to wait for week 49. Whilst you all are still not knowing when it will arrive we are still have something to go by. Once week 49 has arrived and nothing has been delivered to users then we can kick up a fuss!!!