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2010-01-25
, 17:40
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Posts: 11,700 |
Thanked: 10,045 times |
Joined on Jun 2006
@ North Texas, USA
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#22
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2010-01-25
, 17:42
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Posts: 2,173 |
Thanked: 2,678 times |
Joined on Oct 2009
@ Cornwall, UK
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#23
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2010-01-25
, 18:01
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Posts: 11,700 |
Thanked: 10,045 times |
Joined on Jun 2006
@ North Texas, USA
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#24
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I wonder about some sort of place where people could signify what they are currently testing? To prevent a situation where 30 people test one app and none another. Or am I being overly complex here?
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2010-01-25
, 18:04
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Posts: 434 |
Thanked: 325 times |
Joined on Sep 2009
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#25
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2010-01-25
, 18:09
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Posts: 434 |
Thanked: 325 times |
Joined on Sep 2009
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#26
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2010-01-25
, 20:55
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Posts: 3,319 |
Thanked: 5,610 times |
Joined on Aug 2008
@ Finland
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#27
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- Tester - Any community member
- Can demote packages when there is known blockers. (maintainer obligation)
- Can promote packages when they are stuck in the testing queue for a while without any known blocker.
- Receives a automatic notification for each packages that enters testing, is demoted or is promoted.
- In each week one of the testing squad members is responsible for the elaboration of a small list of apps that should be tested. We'll start with a 5 a day (or 3 a day) approach in the beginning. Of course the testers are free to test other apps or do all the testing in just one day. The objective is have the apps tested by the end of the week.
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2010-01-25
, 22:42
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Posts: 1,070 |
Thanked: 1,604 times |
Joined on Sep 2008
@ Helsinki
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#28
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If you want to test just one app, you should be able to do that, without any hassle, and be a tester. If tester here means something else (as in a tester who is a more devoted tester than an ordinary tester), it should be made clear. We don't want to scare people away with special procedures or by making them think they should do something special to be a 'tester' (i.e. not to loose people to nomenclature, like seen from RevdKathy's post).
And this is my main beef. The testing squad should certainly help stuck apps, but should also stay clear of replacing users. If the person in charge of an app does not understand what an app is supposed to do (or interested in it), it's not realistic to expect a good QA process. Organized testings also have the problem that the different testing squad members may be in different time zones, different schedules, etc (for example most of my free time is weekends - that's more than 5 days, and I will hardly be able to do anything during workdays so anything that should be done by Friday is an automatic fail for me).
Stuff that is missed out from my QAmaster proposal altogether (just mentioning it so we are in the clear if this is intentional): the cooperation of tester admins with actual developers. Testing, if issues found, should ALWAYS result in a bug report(s) and, preferably a pointer for the developer how to resolve it. Remember, the goal is not to clean out extras-testing (that's just a consequence), but to help streamline promotion to Extras with a special focus on quality.
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2010-01-25
, 23:21
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Posts: 3,319 |
Thanked: 5,610 times |
Joined on Aug 2008
@ Finland
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#29
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Yes of course, thumbs down must be commented by the testers, ideally with a bug report, that's one of the proposed improvements.
I'm not sure if I understood the QAMaster role, do you think someone would have time to a role like these ? Or are you talking about a paid position ?
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2010-01-25
, 23:39
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Posts: 1,070 |
Thanked: 1,604 times |
Joined on Sep 2008
@ Helsinki
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#30
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Ideally, a paid position, if nothing else, because of the seriousness of the task - that way things would not get delayed because someone had no time due to job/school/etc, and people stuck in testing would know they have a person to turn to who is supposed to help them (the idea of testing is not to have a hundred people individually go and hunt around about their showstoppers - if we know what the problem is, we should have a fix in place in hours if we can, not weeks !). But, even if there are no funds or possibilities for such an option, we could think about things like rotating QAmastership (say, monthly or biweekly, from the pool of testing admins/moderators) to avoid burning out and making some breathing space for volunteers. Effectively, of course, what I called QAmaster, you could say is a part of testing squad administratorship, my point being that such activity (helping developers through testing) should be considered part of the QA procedure itself (the paid position helping to secure dedicated time for this). Seriously, if one person can just double the throughput of testing by helping the developers not just to identify problems but solve their issues, it would mean a lot more applications in Extras, motivated developers, no 'calculative promotions', summa summarum, an investment IMHO well worth the money.
Valério Valério
www.valeriovalerio.org