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2008-01-06
, 16:50
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Posts: 215 |
Thanked: 44 times |
Joined on Dec 2007
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#22
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2008-01-06
, 17:04
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Posts: 566 |
Thanked: 150 times |
Joined on Dec 2007
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#23
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Anssi Vanjoki, Executive Vice President for Multimedia at Nokia, made no bones about his company's newly emergent relationship to Apple. "We are competing with Apple on all fronts with all cylinders," he remarked. "There is a very deep philosophical difference between us and Apple ... we're all about openness ... we encourage people to tamper with our devices." Indeed, the N-Series tablets have to this point been as much about growing a developer community as they've been about moving units. Vanjoki also made it clear that the N810 is not yet a mainstream gadget, declaring, "This will not be Nokia's most successful product," but rather a product for the "Tech Leaders," a group positioned as a stepping stone from the Ultra Geeks who bought the N770 and the mainstream consumers who are interested in other Nokia products.
(source)
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2008-01-06
, 17:40
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Posts: 12 |
Thanked: 0 times |
Joined on Dec 2007
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#24
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2008-01-06
, 18:34
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Posts: 5,478 |
Thanked: 5,222 times |
Joined on Jan 2006
@ St. Petersburg, FL
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#25
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The problem is the way Nokia run Maemo. The Maemo organisation need a THOROUGH SHAKE UP. Nokia need to literally hold them upsidedown & SHAKE them for a couple of hours!! They then need to pick up whatever falls out, put it all back in a proper organisation, staff it adequetly, provide much better resources & infrastructure & then I am sure we end up with a much better situation than we are in now.
The Following User Says Thank You to GeneralAntilles For This Useful Post: | ||
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2008-01-06
, 19:30
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Posts: 304 |
Thanked: 32 times |
Joined on Nov 2007
@ somewhere in the far south
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#26
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It's not the maemo guys that are the problem, it's the managers in charge of their resource allocation. maemo and its personnel have been doing a fantastic job, but they don't have any support and very little in the way of resources from management.
Things will improve when Nokia's management gets their heads out of their collective asses and give maemo the resources they need.
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2008-01-06
, 19:49
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Posts: 87 |
Thanked: 6 times |
Joined on Dec 2007
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#27
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Despite the claims to Wh.I.N.E. (whine is not effective) I see something else in here. The true underlying point, is I believe, that the n800/n810 are not garage products. Clem and his second cousin one his fathers side (fourth on Mom's side) didn't create it. One of the largest personal electronics firms in the world did. Amazon had the n800 listed as the #3 computer (Not PDA but COMPUTER) in Christmas sales. Yet when support is needed (downloads/repairs/etc) The product falls flat on it's face.
Even in here there is a considerable amount of excuse mongering, finger pointing and snob like behavior. Looking always to pass blame off onto that dumbass consumer. .
Misspelled directories, unverified and unsigned downloads, unwillingness to follow proven technologies,(deb's/apt), actions interpretable as anti-oss (OGG), efforts to drop support for a product still in the pipline (770) these are some of the actions costing Nokia hard dollars, and hard won support in the geek/gadget/Linux world.
I mean is it to much to ask a commercial product, to appear commercial. Linux is not a shield against professionalism, it's actually a call to open professionalism. Rather than being an excuse against quality, Linux is designed to hold itself to the harsh light of fully open no stone left unturned scrutiny..
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2008-01-06
, 20:06
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Posts: 19 |
Thanked: 2 times |
Joined on Dec 2007
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#28
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This is true. I've used Linux for the past 10-odd years, so when it breaks I'm off into the terminal without a second thought, or I'll spend half an hour fiddling on the Internet looking for the answers.
And most of the time this works quite nicely... for me.
But god, imagine the regular end users doing this. Look at all the whining and griping when the repositories went down during the OS2008 release. We, "enlightened" people knew to turn our tablets off and do something else for a few days, then turn them back on and try again.
The regular end users aren't stupid, as such. They're just not interested in what goes on inside their devices. Installing applications shouldn't take more than a few clicks to do really, should it? We're only installing stuff, not compiling it from source. This is 2008 Linux in a mass-consumer device created by a mobile phone manufacturer, not 1994 Linux hand hacked together from Linus' own sweat.
From reading this forum it seems the problem consists of two things:
* New users not knowing where to find help
* New users confusing this place with somewhere to moan and vent their frustrations (which is fair, you go and spend £250 on something that doesn't work as you'd expect without some confusing and technical fiddling. It'd be like buying a new car and realising you need to fit all the lightbulbs and battery yourself, but only after some smug car owner has pointed this out to you in a "you're a bit thick for not knowing what a screwdriver does" way)
I think it'd help if there were some nicely printed and simply worded documentation included in the box that tells new users where to go for help, basic terminology, nice places to visit on the Internet and more importantly - how to politely ask for help. After all, being rude to newbies is a bit like kicking your puppy when it pees on the carpet - it doesn't know any better.
Once we've got that we can give constructive "RTFM, Page 6. Come back and ask questions if you get stuck" type answers, rather than the utterly pointless and unhelpful "Go search the forum it's been asked before".
It'd also be great if these types of threads didn't turn into a Linux/Windows OS war. They were boring and tedious in 1997
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2008-01-06
, 20:14
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Posts: 12 |
Thanked: 0 times |
Joined on Dec 2007
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#29
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It's not the maemo guys that are the problem, it's the managers in charge of their resource allocation. maemo and its personnel have been doing a fantastic job, but they don't have any support and very little in the way of resources from management.
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2008-01-06
, 20:40
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Posts: 68 |
Thanked: 23 times |
Joined on Dec 2007
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#30
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Let's clear this up for the Linux veterans out there who do at times, come across as holier than thou.
We are not talking about support for yet another Linux distribution...
We are not talking about support for a device that can load and run other OS's...
We are not talking about support for an OS designed for multiple devices and configurations...
We are talking about support from a company that produces a "closed" source OS, on a device that they manufacture, and...
Nokia has enjoyed the help of this forum, and the open source community at large for supporting the tablets for the past few years.
Now that sales of the N810 are more mainstream (Amazon!.. who'd a thunk?) it is time to tell NOKIA, et al, the free ride is over.
Let this forum get back to what it does best...support for the tablet community.
Not a 24 hour live help desk for new N810 customers.