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Posts: 170 | Thanked: 20 times | Joined on Oct 2009
#3041
Originally Posted by jsa View Post
They have delayed it ONE time, not several! They have told WHY it was delayed, and they have told it's now SHIPPING from the factory! What more do you want? No, Peter doesn't know what the exact date and time is when you get yours.
can't understand why people defend this kind of marketing. are you a nokia clerk?
 
Posts: 170 | Thanked: 20 times | Joined on Oct 2009
#3042
Originally Posted by God View Post
He probably works for Nokia & it's his fault they're being delayed.

x.X
i don't think he's a nokia supporter
a) he writes more than 3 words in his answer
b) the used words are not "copy$pasted" from there website

 
Posts: 289 | Thanked: 560 times | Joined on May 2009 @ Tampere, Finland
#3043
No, I don't work for Nokia. I'm just baffled that people are going batshit insane here about a relatively minor delay done for a good reason.
 
Posts: 289 | Thanked: 560 times | Joined on May 2009 @ Tampere, Finland
#3044
Originally Posted by God View Post
It's not all about the delay (which isn't minor) it's about the way Nokia work with the customers. First of all, they keep it all a SECRET...and then they can't even give us dates! It makes the customer feel like he's being served by 11 year olds. And it's not been the first time...that's the problem.
Keep what secret? And didn't I already explain why it's impossible to know the exact date when you'll have yours.

They could always announce the device only when distributors have them in stock, I guess that's what you'd want?
 
Posts: 1 | Thanked: 0 times | Joined on Nov 2009
#3045
A company like nokia should be able to give a real release date and not hope and guess when its released.
 
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Posts: 127 | Thanked: 30 times | Joined on Oct 2009
#3046
Post number 3333 is not far.
 
RRuo's Avatar
Posts: 17 | Thanked: 2 times | Joined on Nov 2009 @ Finland
#3047
I am not asking for date for each one off us, I would like the date when even first one of us get the device. Nokia has been shipping all the week, but I have not heard about anybody to really seen a device nor get an email telling one is on its way.
 
Shaichico's Avatar
Posts: 80 | Thanked: 8 times | Joined on Nov 2009 @ Stockholm (formally Amsterdam, London)
#3048
Peeps,

You got to realise what was the main issue for the delay. The main issue as far as I know was due certain Simcards that didnt work some one correct me if I'm wrong. it is quite possible that upon investigating the bug it is quite possible that they found that it may not be only resident to one operator and became a show stopper.
Hence, making sure that Maemo FW update was available delaying the shipment.

I honestly don't think the issue here was from Nokia. It was quite possible the Maemo was the issue and making a stable FW so that the phone capability was working and Nokia stressed to Maemo that this bug has to be fixed and is core to their sucessful rollout of the product. Again, someone from Maemo should correct me if I'm wrong.

Last edited by Shaichico; 2009-11-13 at 15:53.
 
Posts: 175 | Thanked: 51 times | Joined on Nov 2009 @ Manchester UK
#3049
NOKIA marketing, communications and customer service - STINKS. (FULL STOP!) :
 
Posts: 316 | Thanked: 150 times | Joined on May 2006
#3050
To be able to give a solid release date from every retail outlet, Nokia would have to say nothing about plans and intentions and not give a glimmer of information until everything is ready and they were almost shipping from the factory.
Then they would have to give retailers strict instructions to not sell stock until some artificial and planned release date that is suitably late to account for unpredicatble delays in shipping and importing.

In this case the initial announcement would have been about Nov 7th-8th.pf a release date of, say, Nov 27th. Many retailers would have them on the 16th but not allow anyone to buy them until Nokia's conservative release date is reached. That is how other manufacturers do it and that actually results in the device being in your hands at a later date.

Nokia's current release tactic is to get them to the retailers as quick as possible and allow them to ship them to customers as quick as possible.

What would you rather, a definate date of November 27th or the vagueness of 'as soon as your retailer gets them'?

The N900 is an open device, the pre final build announcement is a courtesy to the community to allow developers to hit the ground running without using restrictive NDAs.

It's a difficult and painful process but, in the long run results in a better device quicker at the expense of a rock-solid release date. I thank Nokia for doing it this way.
 

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