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Hrw's Avatar
Posts: 137 | Thanked: 170 times | Joined on Jul 2008
#311
Originally Posted by Milhouse View Post
it's just a shame the DDP couldn't have been more communicative in the first place.
Man... they got long list of people which got discounts. Now they have to read all those emails, check accounts, verify, enable n900 in eStore for each person, mail replies... For many people they have to send emails that they cannot find their data in system + link to online form. Then they have to check acounts and verify again.

All that is lot of work. Some of it can be automated but probably only some. Rest have to be done by humans. Humans needs to sleep too...

OK, maybe some of you did not get any answer from DDP and for those situation may not look good. But did you checked your spam folders?

And one more thing - n900 is not yet available so one week less, one more in DDP queue changes nothing.

Anyway - I got n900 enabled, time to wait now.
 

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Posts: 3,401 | Thanked: 1,255 times | Joined on Nov 2005 @ London, UK
#312
Originally Posted by Hrw View Post
Man... they got long list of people which got discounts. Now they have to read all those emails, check accounts, verify, enable n900 in eStore for each person, mail replies... For many people they have to send emails that they cannot find their data in system + link to online form. Then they have to check acounts and verify again.

All that is lot of work. Some of it can be automated but probably only some. Rest have to be done by humans. Humans needs to sleep too...

OK, maybe some of you did not get any answer from DDP and for those situation may not look good. But did you checked your spam folders?

And one more thing - n900 is not yet available so one week less, one more in DDP queue changes nothing.

Anyway - I got n900 enabled, time to wait now.
I don't think anyone wanted to complain about the generous discount program we have been invited to join, the problem is that the invite urged us to apply sooner than later as "devices would be offered on a first come first served basis"... applicants who replied promptly were left with no confirmation their application had been received and were left with the feeling they might miss out through no fault of their own. One option would have been to flood the DDP with email requests for updates, alternatively a quick update could have been communicated here. Better yet, receipt of confirmation should have been emailed to all applicants, and we would then have waited patiently for as long as it takes to get a quality device into the stores.

Hopefully improvements to the process can be considered for the next DDP, assuming there is one.
 
YoDude's Avatar
Posts: 2,869 | Thanked: 1,784 times | Joined on Feb 2007 @ Po' Bo'. PA
#313
Originally Posted by allnameswereout View Post
The To: header it same as From: header. It is an alias. It was a mass e-mail sent to tons of people, most likely everyone. Probably because we're impatient. Now it is clear we all are eligible, we only have to wait. I will cancel my pre-order and order via Nokia DDP.

Hence, please, if you received the e-mail 'enabled N900 to your eStore account' on approx 10/30/2009 10:35:11 AM GMT+1 everything went normal and there is no need to state here you received this e-mail! If you not received the e-mail, check your spam filter.
Oh yeah... well I don't respond well to direction. : I got my e-mail and since I posted in this thread previously that I hadn't, I thought it proper to report.

This turmoil, eruption, whatever verbiage you choose to describe the tumult in this thread was not a result of people not checking spam filters or someones impatience waiting for a sales release.
It was, imho a result of an if-then conditional statement that we ran and were still waiting on completion feedback from.

Not a physical device in hand kind of completion but the simple completion of the very basic instruction set. If we followed instruction "X" then it will result in condition "Y"...

...add to that the expectations of some that the e-mail addy was a bot and the interpretation of the eStore as a "go to" statement and you may find some spaghetti logic a cookin'.

Some of us are pretty basic fellows, and we could not continue, or continued very slowly while parts of us churned clock cycles waiting for a response. Sort of like "Rainman" and his need to watch "Judge Wapner" at 4:30 each day.

For what it is worth, I responded to the obviously real person who composed and sent this "mass" e-mail with my complete name and very warm regards.

...I have no dang clue.



Last edited by YoDude; 2009-10-30 at 12:43.
 
Tomaszd's Avatar
Posts: 284 | Thanked: 498 times | Joined on Jun 2009 @ Poland
#314
I'm not up to speed with this whole thing, but I've recently hit over 200 karma points, am I eligible for the program?
 
qgil's Avatar
Posts: 3,105 | Thanked: 11,088 times | Joined on Jul 2007 @ Mountain View (CA, USA)
#315
 
Posts: 61 | Thanked: 18 times | Joined on Oct 2009
#316
Originally Posted by Frank Banul View Post
So, qole, going to share your script that scrapes the estore and parses to see if the N900 is there?


Frank
Actually, I wrote a python service that ran every hour (via cron) and scraped the buy.com URL for the N810 to get its price. I had a target price that I was prepared to pay ($200), so as soon as it fell below this threshold, it would email me the link to buy it.

Worked like a charm....I even considered expanding it to be a 'shoppers assistant' to hunt for bargains, but then the rumors of the N900 started and I kinda lost enthusiasm.

PM me if you want the code
 
BrentDC's Avatar
Posts: 903 | Thanked: 632 times | Joined on Apr 2008
#317
Should I be concerned if I never received any type of email from the DDP? I sent the required information about a week ago...
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-Brent

Author of TouchSearch -- web searching software for Maemo 5.

Mobile Device lineage: Palm Z22 -> Palm TX -> Nokia N800 -> Nokia N900
 
Texrat's Avatar
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#318
Originally Posted by YoDude View Post
This means what? Does it advance the subject any?
It was a joke. We occasionally do that on Earth.

Can you as a Council member help us out with some useful info here?
Do you have any suggestions? Even as an employee deeply esconsed in Nokia's QA and later Logistics operation, with a widely-read blog chock full of articles on this subject, I got the feeling I wasn't getting anywhere. But I'm more than willing to do whatever I can. Your further input is appreciated.
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Last edited by Texrat; 2009-10-31 at 02:45.
 
Posts: 1,950 | Thanked: 1,174 times | Joined on Jan 2008 @ Seattle, USA
#319
Originally Posted by BrentDC View Post
Should I be concerned if I never received any type of email from the DDP? I sent the required information about a week ago...
If I were you, I'd be concerned enough to email again (after double-checking it didn't go to your spambox). Even though I'm one of the few who heard directly from "Nora," I also got one of the en-masse emails ... makes me think that there's a problem for anyone who didn't receive one of the en-masse emails.

(Brent, if I'm going to have one of these things, I want you to have one, too! Starting with Quick Clip for Fremantle, ... )
 

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qole's Avatar
Moderator | Posts: 7,109 | Thanked: 8,820 times | Joined on Oct 2007 @ Vancouver, BC, Canada
#320
If you still haven't heard anything once sales start, get worried. Otherwise, don't waste your time mailing people at Forum Nokia.
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