Poll: Did you order a Jolla tablet?
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Did you order a Jolla tablet?

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Posts: 338 | Thanked: 496 times | Joined on Oct 2010
#311
Originally Posted by JulmaHerra View Post
And source for this information is... where?



Delay is not disappearance.



Looking at the pace and amount of updates, I'd count them to be agile compared to just about anyone else. But surely I've been wondering for some time now if any attempt for openness is just waste of resources as nothing will ever be enough for everybody and responses are more or less hostile and poisonous.
1) If you'd followed it, everywhere.

2) It is when the developer fails to post any updates and stops interacting entirely with the minute community they have, and this after the product is delayed and has issues ... they haven't updated the Indiegogo campaign in 4 months. How is that in any way excusable, especially when unlike many startups they have dedicated community people and a well-staffed PR team? Before you try to wring your hands and concoct an explanation, I'l give you a clue; it isn't.

3) See 2. Plus, the number of updates relative to the lack of progress made further underlines how bad things have been. If there was any "agility" you'd see them constantly talking to the few active community devs and patchers who have managed to significantly ameliorate many problems or lacking features ... instead the standard M.O. appears to be to ignore them completely even when they repeatedly reach out. Furthermore, if you believe the delays are all down to a change in display (which happened MONTHS ago), you're either gullible or they've ****ed up horribly in some way ... there is no possible way that adaption for a new display panel should take much time.
 
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#312
Originally Posted by bluefoot View Post
1) If you'd followed it, everywhere.
Then you should have no problem finding source for this claim:

"As far as we know the whole Tablet / 2.0 thing was cobbled together in well under 2 months (more like 5-6 weeks)"

2) It is when the developer fails to post any updates and stops interacting entirely with the minute community they have, and this after the product is delayed and has issues ... they haven't updated the Indiegogo campaign in 4 months? How is that in any way excusable (especially when they have dedicated community people / PR tam)?
Depends on what information is relevant and what is not. For some it's no less than every detail to be bemoaned like in some yellow press magazine and I'd really want to believe that the community would be something else than that. For some it suffices that there has been problems with display, which has been replaced with another model, they need more time to finish the software and that the delivery is delayed because of those things. To give additional information is mostly optional and until they are able to announce the delivery date or that they need to delay further, there is no relevant information to share. Nice-to-know kind of information is not that relevant, especially if it's used mostly for finger pointing and bemoaning. Sometimes silence is best PR.

3) See 2. Plus, the number of updates relative to the lack of progress made further underlines how bad things have been. Furthermore, if you believe the delays are all down to a change in display (which happened MONTHS ago), you're either gullible or they've ****ed up horribly in some way ... there is no possible way that adaption for a new display panel should take much time.
Um... I never said that the display was the only thing behind delay. Neither did Jolla. There is software side of things also and it has to be solid from the beginning on Jolla Tablet, even with expense of lacking some features and/or delays, because delivering on time does not generate good PR if software side is too buggy or manufacturing quality is bad.
 
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#313
Originally Posted by JulmaHerra View Post
Sometimes silence is best PR.
Amen to that, so far every information that was divulged has been turned upside down by our beloved jolla haters. Now they can just repeat the same 'jolla has bad PR', again and again and again, we get it. Go hate somewhere else please, no new info for you to vulture on
 
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#314
Originally Posted by bluefoot View Post
they haven't updated the Indiegogo campaign in 4 months. How is that in any way excusable, especially when unlike many startups they have dedicated community people and a well-staffed PR team? Before you try to wring your hands and concoct an explanation, I'l give you a clue; it isn't.
Hang on now, they've provided some substantive updates much more recently than that, the last major one was no more than 2mth ago.
Not sure if it was done on the IGG page too, but it was done on their public facing BLOG, which they said they'd be using as their "public billboard".
I agree though that there must be more comms, there hasn't been enough, they're overdue for some more clarification on several fronts ASAP.
They do have at least ~2 staff dedicated to PR, God knows what they're actually doing with their time...
Perhaps they're still focused on work related to wooing more partners, but that's not an excuse any more...

Plus, the number of updates relative to the lack of progress made further underlines how bad things have been.
Is it really that bad, how can one objectively compare it to similar niche platforms, & justifiably say it's "far worse"?
For e.g. having used UbuntuTouch, I'm not sure I'm seeing anything being done vastly better, but last time I tried it was ~6-mth ago.

If there was any "agility" you'd see them constantly talking to the few active community devs and patchers who have managed to significantly ameliorate many problems or lacking features ... instead the standard M.O. appears to be to ignore them completely even when they repeatedly reach out.
I'm not sure anyone should be taking your word for this, where are all these marginalised active devs, why aren't they here saying exactly the same thing?

Furthermore, if you believe the delays are all down to a change in display (which happened MONTHS ago), you're either gullible or they've ****ed up horribly in some way ... there is no possible way that adaption for a new display panel should take much time.
I don't think anyone is saying it's solely due to display issues....

Last edited by jalyst; 2015-07-01 at 08:30.
 
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#315
Originally Posted by jalyst View Post
Is it really that bad, ... ?
Let me put it this way. How would you feel about the safety of your money if you were a Jolla's investor rather than a customer? I know that would have stopped expecting any return of investment and considered the money written off months ago.

I'm not sure anyone should be taking your word for this, where are all these marginalised active devs, why aren't they here saying exactly the same thing?
But that is exactly the question. Where are all those devs that vistaus claims to have received their tablets? The some vague "I have read that it happened," without providing any reference. Well, I have heard about a pink, fire-breathing hippo swimming in the Thames in Oxfordshire.

I don't think anyone is saying it's solely due to display issues...
Jolla did. Months ago. Since then, silence.

I really wish some people stopped seeing Jolla as their "special friend". They are not. They are a commercial company. And as such, their behaviour is a steady road to disaster. If not there already.
 
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Posts: 1,389 | Thanked: 1,857 times | Joined on Feb 2010 @ Israel
#316
Originally Posted by JulmaHerra View Post
For some it suffices that there has been problems with display, which has been replaced with another model, they need more time to finish the software and that the delivery is delayed because of those things.
This exactly prooves the point that lack of information is not good.
As there was no information if they actually resolved the problems with display (even HW problem as finding proper replacement). And no one said that they just need some time to finish software, as there is possibility as they hit a brick.

The whole problem is that with no information all we talk here are speculations. And it can take you any direction.
You see it black and white, but no we do not need "yellow press" info from inside Jolla, all we need is brief update which is common thing in any crowedfunded project — ANY...

It's not even about good or bad PR, it's about common sense when people funded the product and have no idea of it's status and future after 2 months delay. Again some people have sentimental feelings towards Jolla, but just to think about it objectively, think that NoName company did it, especially if this company till now released only 1 product and also with delays and not exactly as it was introduced, company that failed to opensource the parts they promised (this one is fact) and think what mess it would be if Ms or other company would promise to opensource something and they did not do it...Exactly, you treat company by how you connected to them and how you like them, and many times we judge one company one way and other when they actually do the same exactly thing.

And now just some information — Jolla had problems not once, and it can happen to anyone btw. but the problem is not about the problems, but how they handled it. Most of times they just ignored deliberately this problem or got out of grid. At some point they answered to some of those issues, only after huge noise and rant from community and when it was already too late. So pattern here is simple. As maemo community mostly expected to be logical and its's not first time (btw everytime they ask for excuse and tell us they'll improve next time).

P.S. Btw there is not much info around, but you'll find shocking that quite few well-known and respected here devs who were with Jolla at first days( i mean worked there, not supporters) left them. Though that's is more of yellow press, but you need to understand that some people not simply leave project with no reason, especially if they FOSS supporters and Jolla is so good.... just food for thought, that you are wearing pink glasses. And that they actually have great PR team if you still think all is that good and they are perfect, as their campains before they ask for money are always great and silence just after money is gathered is common pattern
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#317
Originally Posted by jalyst View Post
Hang on now, they've provided some substantive updates much more recently than that, the last major one was no more than 2mth ago.
Not sure if it was done on the IGG page too, but it was done on their public facing BLOG, which they said they'd be using as their "public billboard".
they made a blog post, but what information was passed? And actually in this same post they said they'll post info "soon". So they made a post with no info, saying that info will follow and nothing.
Btw when they said they'll opensource UI parts, they made a huge noise about it at conferences they attended and talked about FOSS, but when they changed their mind, they just did not update anyone, and when people started to ask, only after disputes, fights and rants, they told that they would,... maybe.... someday...
This is exactly the example of promising anything before product and disappearing straight after they did not keep promise. And it's ok if things changed and there is reason for that, but they do not need to wait till sh*t hits fans to communicate and explain.
Developing behind closed doors and not sharing info is far from transparency and opensource they talk about. Just look at facebook and google and even microsoft, they have a lot of FOSS projects they contribute and even meetups and everything which would make you think they care about FOSS or you, but we all know what they care about and hwo they make their decisions, Jolla is no different at all.
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#318
Originally Posted by pichlo View Post
...
1)
Not my Qn, please re-read what I was asking, you're answering my Qn with a Qn, & one which happens to be a completely different point.

2)
Again, not addressing my Qn, I agree that what he posted was unfortunate, maybe a honest mistake, not sure, but it wasn't what "I" was asking.

3)
AFAICT they haven't just said they have display issues, they've said they have a raft of other things things to fix/complete.
Please review their last major BLOG posts, & the road-maps they've shared recently...

Are you inferring I see Jolla as my "special friend"? I do like to try to look at things objectively.

Originally Posted by ZogG View Post
....
I concur with most of what you say, I was only making a much simpler point in addressing that prior post.

Last edited by jalyst; 2015-07-01 at 09:30.
 
Posts: 95 | Thanked: 196 times | Joined on Oct 2010
#319
Originally Posted by Dave999 View Post
Well, then that post was of waste of time!

We simply need to vote more or add more comments. They can't ignore us forever since it might backfire...right in their face.
Well, the post in question has 483 votes today, being the 8th most voted topic on together.jolla.com.

There is a big discussion going on, some very long and quite well done posts/ comments/ answers (e.g. my-jolla is making some good points in my view) - but "almost" no feedback from Jolla...
 
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#320
Originally Posted by jalyst View Post
I'm not sure anyone should be taking your word for this, where are all these marginalised active devs, why aren't they here saying exactly the same thing?
You mean the people translating Sailfish OS on their own and waiting for Jolla to finally launch the community translation service they promised a long time ago ?
Or the developers wanting to use SDL and waiting for a fix to make its way to a release ?
Developers of multimedia apps waiting for GStreamer 1.0 to be added and allowed in Harbour ?
Developers waiting for usable Bluetooth support ?
Developers waiting for screen blanking support to be allowed in Harbour (that includes me)?
Low level developers waiting for a way to recovery a non-booting Jolla ?
Developers and users wanting to use SIP waiting on Jolla to finally do their part of the work ?

There are many people that are willing to help but can't due to waiting for Jolla to do their part...
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