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NotTheMessiah is offline NotTheMessiah
2009-12-08 , 23:39
Posts: 373 | Thanked: 40 times | Joined on Nov 2009 @ Norwich
#3221
Originally Posted by jainkjohn View Post
any other way to get my n900(not from f****** mpd)
Have a google around or call a flagship store. i hear they actually have walk out stock now Maybe regent street in london, but not 100% sure on that tho. Shocking since that total defeats the whole purpose of preordering!!!!
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i finally have the device and its even better than i could have ever possibley imagined! well done nokia, very well done indeed!
 
jainkjohn is offline jainkjohn
2009-12-08 , 23:43
Posts: 71 | Thanked: 11 times | Joined on Dec 2009 @ london
#3222
Originally Posted by NotTheMessiah View Post
Have a google around or call a flagship store. i hear they actually have walk out stock now Maybe regent street in london, but not 100% sure on that tho. Shocking since that total defeats the whole purpose of preordering!!!!
thanks messiah.. what about nokia online for 499. do u think it will get in two days(express delivery)
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i'm happy with my N900 Overclocked to 1150mhz and its STABLE
 
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NotTheMessiah is offline NotTheMessiah
2009-12-08 , 23:56
Posts: 373 | Thanked: 40 times | Joined on Nov 2009 @ Norwich
#3223
Originally Posted by jainkjohn View Post
thanks messiah.. what about nokia online for 499. do u think it will get in two days(express delivery)
Your guess is as good as mine on that one really but as far as i can remember (tho dont hold me to this!) they managed to ship them before anyone else did so your chances might be relatively good but 2 days might be a bit hopeful.
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i finally have the device and its even better than i could have ever possibley imagined! well done nokia, very well done indeed!
 
squirreluk is offline squirreluk
2009-12-09 , 03:19
Posts: 124 | Thanked: 4 times | Joined on Nov 2009 @ uk
#3224
Originally Posted by jotei66 View Post
Slighty off topic (sorry!) but thought I would share with you two mobile phone purchasing situations, in essence to show how MPD buying experience matched my partners..
To cut a long story short, my partner is being bought an iPhone3GS (by me...lol.. for xmas) and I have opted for the N900.
Presently, I have 2 contracts at the moment - one with o2 (upgrading to iPhone 3GS - already have iPhone) and a T-Mobile. From the moment I read about the N900 I wanted one. Unfortunately as it was a brand new device at the time of ordering only option was MPD/Vodafone route (on contract anyway).. so I opted for this. (cancelling my T-Mobile contract)
Its rather crazy in our house as I am so looking forward to my N900 and better half is looking forward to his iPhone3GS. What a combination.....lol.....
But here is the difference in "the buying experience" - he logs onto O2, orders, within a day gets confirmation of order and despatch with a tracking number. He gets his phone tomorrow ..
Me? .. ordered my lovely new N900 last month and had nothing but wait, broken promises and a terrible customer service experience!! duh!! As my partner is a "iPhone fan".. as you can imagine, my life has been hell -
"...told you to get an iPhone.." etc..na na na na naaa lol

Mind you the N900 is brand spanking new and its not exactly readily available "off the shelf" (well when I ordered it wasn't).. but had to share this little shopping experience comparison... .....sorry if its bored you!

Here's hoping my N900 comes tomorrow..............
If you tried to order the hd2 from o2 you would be in exactly the same situation as ordering the n900 from mdp so dont think o2 are that great, actully they were worse as they never had enough stock and still dont.
 
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SHR3WD is offline SHR3WD
2009-12-09 , 03:23
Posts: 200 | Thanked: 23 times | Joined on Nov 2009 @ London
#3225
09Dec09 DEB MOBILE PHONES DIRE
CD 1234 68.98

:-/
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Ordered 19th November - Vodafone 40 + Web 12mth 'Ready for Dispatch' (as of Fri 10.30). No calls, no emails.
UPDATE 12:35 7/12: Got called for Payment Confirmation, and was told delivery Tuesday! <3 UPDATE : Delivered Wednesday! Status + Email = Complete + Dispatched.
 
Naz_AK47 is offline Naz_AK47
2009-12-09 , 03:55
Posts: 35 | Thanked: 2 times | Joined on Dec 2009
#3226
Well im still waiting for mine too same as everyone else cant wait to get my hands on it (Info in my sig)
Since i been following this thread looks like i should get it 2moro well hopefully. Im just hoping mine is working fine cant handle going through trouble of sending it back.
Fingers corssed
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Ordered Vodafone 12 months on 12 Nov, received 10 December
 
tomchiverton is offline tomchiverton
2009-12-09 , 07:32
Posts: 291 | Thanked: 134 times | Joined on Dec 2009 @ North-west, UK
#3227
You can find good template letters for complaining to Mobile Phones Direct here : http://www.consumerdirect.gov.uk/aft...plate-letters/
 

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406NotAcceptable is offline 406NotAcceptable
2009-12-09 , 07:59
Posts: 113 | Thanked: 30 times | Joined on Oct 2009
#3228
Originally Posted by tomchiverton View Post
You can find good template letters for complaining to Mobile Phones Direct here : http://www.consumerdirect.gov.uk/aft...plate-letters/
To be honest, I don't think MPD have been that bad. The only real complaint I would have is the 'exclusivity' and they ended up being the only place apart from Nokia where you could get an N900. For all we know the delay may have been Nokia's fault.

MPD have communicated better than many places where I have pre-ordered. If you want to see a bad company, go pre-order something from xpansys. Remember the MSI Winds date just ticking down until the day, then another 4-14 days were added on. This happend numerous times without communication.

With regards to the phones/online help. I just think they were overwhelmed and they should learn from this.

But here is the difference in "the buying experience" - he logs onto O2, orders, within a day gets confirmation of order and despatch with a tracking number. He gets his phone tomorrow ..
Me? .. ordered my lovely new N900 last month and had nothing but wait, broken promises and a terrible customer service experience!! duh!!
That's the difference between a pre-order and an order for a device that has been out for some time now! In a few months time you would have had the same experience with the N900.
 
Rcampbell is offline Rcampbell
2009-12-09 , 08:11
Posts: 127 | Thanked: 11 times | Joined on Nov 2009 @ Bath, UK
#3229
morning. *fingers crossed*
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Ordered 19th November - Vodafone £30/m + Web 24mth 'Ready for Despatch' since Friday 4th. 9th Dec - "Dispatched" e-mail recieved and "Complete" status, device delivered a few minutes later!
 

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wellmadeup is offline wellmadeup
2009-12-09 , 08:12
Posts: 7 | Thanked: 1 time | Joined on Dec 2009
#3230
It's arrived... It's arived. It has actually made it, they did send it, I can't believe it. Now the question is do i put the voda sim straight in or try it with my current tmob one. Oh and how do i change my siggy on here to give the correct info and such, my mind has gone completed blank
 
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