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dmcconachie |
2009-12-10
, 21:17
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Posts: 117 |
Thanked: 18 times |
Joined on Dec 2009
@ Edinburgh
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#3651
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Originally Posted by nintendolinky
Pretty sure that's the status I had when I first ordered! Would imagine they are waiting to hear from Voda/TM that your contract application has been accepted!?
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2009-12-10
, 21:18
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Posts: 31 |
Thanked: 2 times |
Joined on Nov 2009
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#3653
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Originally Posted by dmcconachie
Yeah you can say that they've been good to you. Good luck with tomorrow. Im going to have a few words with them if mine isn't in my hands tomorrow.
It's pretty shocking. If I'd seen this thread before I ordered I certainly wouldn't have ordered throgh MPD! Guess I've just got lucky!
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2009-12-10
, 21:26
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Posts: 48 |
Thanked: 15 times |
Joined on Dec 2009
@ Hove, UK
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#3654
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Originally Posted by dmcconachie
i've been watching this thread since the beginning and it didn't put me off at all. i originally toyed with the idea of ordering back in november, then got cold feet, then took the plunge. obviously pretty chuffed to get my despatch email this evening. i've been waiting for this phone ever since seeing the snes emulation video on engadget back in september, but i guess i'm not screwing like other people because i didn't go ahead and order until the press release confirming the shipping date.
It's pretty shocking. If I'd seen this thread before I ordered I certainly wouldn't have ordered throgh MPD! Guess I've just got lucky!
i personally have no issue with MPD, and it seems that only people who ordered well in advance do. if MPD have misled customers then i can see why people are p1ssed, but if they've just been mucked about by nokia then i don't see how they're all that culpable. people have complained about customer service, but it seems that most of the time this has been in instances where people have been asking unanswerable questions. a pre-order is a pre-order and anyone in that situation should be prepared to wait for maybe longer than they initially thought they would. admittedly there's a level of professionalism that a lot of the staff at MPD haven't managed to live up to (management need to look at their training schedules) but i don't see what else they can be blamed for.
here's your chance, disgruntled many, to itemise your grievances
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2009-12-10
, 22:25
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Posts: 34 |
Thanked: 2 times |
Joined on Dec 2009
@ UK
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#3655
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Originally Posted by in-effect
lol? so preorders should have expected to not to be dealt with first come first served?
a pre-order is a pre-order and anyone in that situation should be prepared to wait for maybe longer than they initially thought they would.
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2009-12-10
, 22:29
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Posts: 57 |
Thanked: 9 times |
Joined on Nov 2009
@ Glasgow, Scotland
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#3656
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Attention all who have a shoulder to cry on:
Got mine this morning, picked up from RM depot at 930am
got home about 10, opened it and held my baby, it was awesome...
looked in manual, it says the battery is pre charged so planked it in and turned it on....
NOTHING
then the standard nokia startup tune.
Still nothing on the screen.
I thought, Nah this cant be happening.
took battery out, back in, charger at the ready, plugged it in.
Left for about 30 mins.
Tried again....
NOTHING!
then "ding ding ding, ding ding."
THE SCREEN IS BROKEN!
I've already got a returns number and posted it back Special delivery. MPD Guy said by the sounds of it they should have no problem duplicating the fault, and so I should be sent a new device by monday.
Anyway I'm off to the pub. Im working tomorrow but who cares, my dreams have been s**t on.
PS. I won't go blaming MPD though, its clearly not their fault, unless someone knew how much I wanted it and decided to play footie with the box.
Good luck to all those who haven't got theirs yet.
Got mine this morning, picked up from RM depot at 930am
got home about 10, opened it and held my baby, it was awesome...
looked in manual, it says the battery is pre charged so planked it in and turned it on....
NOTHING
then the standard nokia startup tune.
Still nothing on the screen.
I thought, Nah this cant be happening.
took battery out, back in, charger at the ready, plugged it in.
Left for about 30 mins.
Tried again....
NOTHING!
then "ding ding ding, ding ding."
THE SCREEN IS BROKEN!
I've already got a returns number and posted it back Special delivery. MPD Guy said by the sounds of it they should have no problem duplicating the fault, and so I should be sent a new device by monday.
Anyway I'm off to the pub. Im working tomorrow but who cares, my dreams have been s**t on.
PS. I won't go blaming MPD though, its clearly not their fault, unless someone knew how much I wanted it and decided to play footie with the box.
Good luck to all those who haven't got theirs yet.
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2009-12-10
, 22:31
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Posts: 34 |
Thanked: 2 times |
Joined on Dec 2009
@ UK
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#3657
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Originally Posted by finlaybob
oh dammit I feel sorry for you. hopefully it gets sorted quickly!
Attention all who have a shoulder to cry on:
Got mine this morning, picked up from RM depot at 930am
got home about 10, opened it and held my baby, it was awesome...
looked in manual, it says the battery is pre charged so planked it in and turned it on....
NOTHING
then the standard nokia startup tune.
Still nothing on the screen.
I thought, Nah this cant be happening.
took battery out, back in, charger at the ready, plugged it in.
Left for about 30 mins.
Tried again....
NOTHING!
then "ding ding ding, ding ding."
THE SCREEN IS BROKEN!
I've already got a returns number and posted it back Special delivery. MPD Guy said by the sounds of it they should have no problem duplicating the fault, and so I should be sent a new device by monday.
Anyway I'm off to the pub. Im working tomorrow but who cares, my dreams have been s**t on.
PS. I won't go blaming MPD though, its clearly not their fault, unless someone knew how much I wanted it and decided to play footie with the box.
Good luck to all those who haven't got theirs yet.
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2009-12-10
, 22:42
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Posts: 388 |
Thanked: 115 times |
Joined on Oct 2009
@ London, UK
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#3658
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Originally Posted by finlaybob
Awww maaan!
Attention all who have a shoulder to cry on:
Got mine this morning, picked up from RM depot at 930am
got home about 10, opened it and held my baby, it was awesome...
looked in manual, it says the battery is pre charged so planked it in and turned it on....
NOTHING
then the standard nokia startup tune.
Still nothing on the screen.
I thought, Nah this cant be happening.
took battery out, back in, charger at the ready, plugged it in.
Left for about 30 mins.
Tried again....
NOTHING!
then "ding ding ding, ding ding."
THE SCREEN IS BROKEN!
I've already got a returns number and posted it back Special delivery. MPD Guy said by the sounds of it they should have no problem duplicating the fault, and so I should be sent a new device by monday.
Anyway I'm off to the pub. Im working tomorrow but who cares, my dreams have been s**t on.
PS. I won't go blaming MPD though, its clearly not their fault, unless someone knew how much I wanted it and decided to play footie with the box.
Good luck to all those who haven't got theirs yet.
Mines not here yet - I prey nothing like that happens to mine! I'll be reduced to tears!
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2009-12-10
, 22:43
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Posts: 57 |
Thanked: 9 times |
Joined on Nov 2009
@ Glasgow, Scotland
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#3659
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Originally Posted by Kieron
I WAS in tears..
Awww maaan!
Mines not here yet - I prey nothing like that happens to mine! I'll be reduced to tears!
Nearly :P
I did let out an almighty scream though, didnt help
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2009-12-10
, 22:48
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Posts: 48 |
Thanked: 15 times |
Joined on Dec 2009
@ Hove, UK
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#3660
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Originally Posted by Thats it!
no, no - didn't mean that! i'm british - i like to queue
lol? so preorders should have expected to not to be dealt with first come first served?
i just mean that if you order something 3 months before a concrete shipping date, surely a wait is the least you'd expect? poor customer service is just exacerbation.