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UNderworld |
2010-06-10
, 11:06
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Posts: 362 |
Thanked: 113 times |
Joined on Feb 2010
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#361
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Originally Posted by jasonisdavid
this would mean they will put you on a 1gb hard cap..
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2010-06-10
, 11:09
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Posts: 53 |
Thanked: 9 times |
Joined on Feb 2010
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#362
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Originally Posted by UNderworld
What does the hard cap mean sorry?
this would mean they will put you on a 1gb hard cap..
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2010-06-10
, 11:11
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Posts: 362 |
Thanked: 113 times |
Joined on Feb 2010
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#363
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Originally Posted by jasonisdavid
i took a contract with a desire 2 weeks ago and it still says YP
If your current price plan has “YP” at the beginning of its code (see the first page of your bill) then you’re on the older version of the premium plans and are eligible to move to the new ones." ... FOR FREEE!
Now for my contract with my n900 started in feb/mar time and it starts with YP, so i suggest you guys go check it out.
Jason.
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2010-06-10
, 11:11
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Posts: 362 |
Thanked: 113 times |
Joined on Feb 2010
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#364
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Originally Posted by jasonisdavid
maximum... as soon as you exceed 1gb, they charge you
What does the hard cap mean sorry?
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2010-06-10
, 11:14
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Posts: 53 |
Thanked: 9 times |
Joined on Feb 2010
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#365
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Originally Posted by UNderworld
Which is basically what they are going to do on the 500mb plan anyway?
maximum... as soon as you exceed 1gb, they charge you
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2010-06-10
, 11:16
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Posts: 362 |
Thanked: 113 times |
Joined on Feb 2010
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#366
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Originally Posted by jasonisdavid
500 is FUP.. you dont get charged as soon as you do 501mb...
Which is basically what they are going to do on the 500mb plan anyway?
and with 1gb, they dont have to notify you to charge... they will charge as soon as you hit 1.0001gb
that would also mean agreeing to the new terms and you wont be able to cancel (if you want)
oh btw, just quoting this from that link:
Can I terminate my agreement because you have changed your charges?
Your contract allows you to terminate if the changes to our charges means you have suffer an increase in your total call and usage charges by more than 10%. This will be compared to your previous month’s usage. However you will only be entitled to terminate once we have introduced those charges – this will not happen unless or until you have continued to exceed your data allowance and we have notified you that we intend to charge you.
You will need to send us written notification that you intend to terminate your contract and this must be sent to us before the charges are introduced (we will give you at least 14 days notice).
Last edited by UNderworld; 2010-06-10 at 11:21.
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2010-06-10
, 11:25
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Posts: 433 |
Thanked: 274 times |
Joined on Jan 2010
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#367
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agreed that Voda have made a right balls-up of this whole affair - but the end result for those like me who have an n900 but use mobile data "moderately"and as a result seldom exceed 500MB/month is that we can now get a free increase from 500MB/month (with potential charges for exceeding that threshold) to 1GB/Month (with a definite £5 per extra 500MB in the unlikely event that I consistantly exceed the 1GB allowance over an extended period).
I was explicitly told when I bought the phone from CPW in Dec 2009 that my limit was 500MB & that it could in theory have charges applied if I exceeded it on a regular basis (though they dd say that Voda "currently didn't do so"). This was also clearly stated in the documentation that came with the phone/contract, and with Voda's online T's & C's.
I'm looking forward to the data network hopefully performing better for average users once those of you who're spending all day listening to internet radio, watching iPlayer/youTube & d/l'ing torentz over 3G are beaten with a financial stick and made to use mobile data more sensibly. They've also given you the option to (a) pay more realistic charges for your usage profile or (b) opt-out of your contract & change carriers to a plan more to your liking (if you can find anyone wanting your data-sucking custom).
I don't want to sound like a Voda apologist (I hate the way the UK networks have for years made data too expensive to promote reasonable usage, and then swung over to only offering such usage bundled with expensive/lengthy voice contracts) but TBH there is no such thing as a free lunch in this life. Bandwidth costs money. If you have a genuine need for trully "unlimited" data then IMO you should also implicitly realise that marketing-speak "unlimited" != infinite, unless you are paying a real price premium over the normal data bundle - EXACTLY as was the case with home broadband.
For those of you who, for legacy reasons, were genuinely sold an unlimited data allowance on Voda, with absolutely no FUP specified (verbally, with supplied literature, or via link to online contract t's & c's), I do sympathise on principle, but all good things come to an end. They are allowed to change the contract, you are allowed to leave if that adversely affects you. If you are really willing to dig your heels in, Ofcom ombudsman is your next port of call (good luck with that!).
I was explicitly told when I bought the phone from CPW in Dec 2009 that my limit was 500MB & that it could in theory have charges applied if I exceeded it on a regular basis (though they dd say that Voda "currently didn't do so"). This was also clearly stated in the documentation that came with the phone/contract, and with Voda's online T's & C's.
I'm looking forward to the data network hopefully performing better for average users once those of you who're spending all day listening to internet radio, watching iPlayer/youTube & d/l'ing torentz over 3G are beaten with a financial stick and made to use mobile data more sensibly. They've also given you the option to (a) pay more realistic charges for your usage profile or (b) opt-out of your contract & change carriers to a plan more to your liking (if you can find anyone wanting your data-sucking custom).
I don't want to sound like a Voda apologist (I hate the way the UK networks have for years made data too expensive to promote reasonable usage, and then swung over to only offering such usage bundled with expensive/lengthy voice contracts) but TBH there is no such thing as a free lunch in this life. Bandwidth costs money. If you have a genuine need for trully "unlimited" data then IMO you should also implicitly realise that marketing-speak "unlimited" != infinite, unless you are paying a real price premium over the normal data bundle - EXACTLY as was the case with home broadband.
For those of you who, for legacy reasons, were genuinely sold an unlimited data allowance on Voda, with absolutely no FUP specified (verbally, with supplied literature, or via link to online contract t's & c's), I do sympathise on principle, but all good things come to an end. They are allowed to change the contract, you are allowed to leave if that adversely affects you. If you are really willing to dig your heels in, Ofcom ombudsman is your next port of call (good luck with that!).
__________________
n900: "with power comes responsibility".
If you buy a niche, highly modifiable smartphone and proceed to mess it up by blindly screwing around, don't just blame the phone, also blame yourelf.
n900: "with power comes responsibility".
If you buy a niche, highly modifiable smartphone and proceed to mess it up by blindly screwing around, don't just blame the phone, also blame yourelf.
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2010-06-10
, 12:49
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Posts: 164 |
Thanked: 31 times |
Joined on Nov 2009
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#368
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Originally Posted by Pigro
I disagree entirely, you are doing exactly what i did. You have a powerful device but in no way are you using it to its fullest abilities (web wise). I thought due to the low limit of 500 i would moderate my usage. i ended up turning off all Data usuage updates unless manually enabled connection. rarely did anything unless i had a wifi connection.
agreed that Voda have made a right balls-up of this whole affair - but the end result for those like me who have an n900 but use mobile data "moderately"and as a result seldom exceed 500MB/month is that we can now get a free increase from 500MB/month (with potential charges for exceeding that threshold) to 1GB/Month (with a definite £5 per extra 500MB in the unlikely event that I consistantly exceed the 1GB allowance over an extended period).
Then i went into work and my friend who is on 02 with an iphone was watching videos all the time loading maps and various other multimedia application such as spotify etc without a care in the world.
The phone has internet radio, why shouldnt i be able to use it. The phone can stream i player movies again why shouldnt i be able to do this. If this was an issue for Vodafone they should have stated this when i bought the phone like they do with tethering etc.
They should have said oh by the way even tho the phone has the capability you cant
- watch videos
- listen to online radio
If they had said this I would have waited for the phone to go on 02 (it ended up doing this about a month after i cancelled
). I have never heard of anyone on 02 to have any issues with Data usageI dont see why i should be paying out for such a good web/multimedia phone and be limited in how i should use it. Lets face it if it was only the 3% of customers that they say go over. Why on earth are they making the changes to the other 97%.
Now i definitely dont agree with downloading gig and gigs of torrents but a lot of people have said that even 1 gig is not enough for modern day smartphones/internet tablets/linux box (did i cover everything). So screw that i would rather cancel and go to a network that will enforce there FUP for the 3 % not the 100% that Vodaphone are doing
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2010-06-10
, 13:20
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Posts: 377 |
Thanked: 68 times |
Joined on Dec 2009
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#369
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Frankly, Im just going to continue using my phone as much as I can. I got another text today from vodafone about my usage.
The minute they charge me... BAM. Im cancelling.
**** vodafone
The minute they charge me... BAM. Im cancelling.
**** vodafone
| The Following User Says Thank You to Snaps For This Useful Post: | ||
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2010-06-10
, 13:38
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Posts: 377 |
Thanked: 68 times |
Joined on Dec 2009
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#370
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How to cancel your vodafone contract
The stuff in ABOVE above is the KEY. Follow these easy steps to cancel your contract with Vodafone:
1) If you are regularly exceeding your usage, then continue using your phone as normal. If you just want to leave Vodafone, then exceed your usage on purpose
2) Ignore ALL usage messages for a few months.
3) Eventually they will call you to try and discuss new options. Absolutely refuse any offers. You signed up to unlimited, you want unlimited.
4) Eventually they will notify you and tell you that you will be charged for going over your usage.
5) Immediately write up a letter cancelling your contract and send it by recorded delivery to Vodafone. Mention the 10% clause, do some maths and calculate by what percentage your bill will rise. State that you have cancelled your direct debit and you are expecting a final bill from Vodafone.
6) Request a PAC code from Vodafone.
7) Cancel your direct debit.
8) Search for a new provider.
If they refuse you, ask for a dead lock letter, or go to OFCOM or other agencies for help. They CANT FORCE YOU TO STAY. YOU ARE LEGALLY SOUND. They are in trouble, not you. Ignore all threats. Just say NO to them.
Good luck!!!
Can i terminate my agreement because you have changed your charges?
Your contract allows you to terminate if the changes to our charges means you have suffer an increase in your total call and usage charges by more than 10%. This will be compared to your previous month’s usage. However you will only be entitled to terminate once we have introduced those charges – this will not happen unless or until you have continued to exceed your data allowance and we have notified you that we intend to charge you.
You will need to send us written notification that you intend to terminate your contract and this must be sent to us before the charges are introduced (we will give you at least 14 days notice).
1) If you are regularly exceeding your usage, then continue using your phone as normal. If you just want to leave Vodafone, then exceed your usage on purpose
2) Ignore ALL usage messages for a few months.
3) Eventually they will call you to try and discuss new options. Absolutely refuse any offers. You signed up to unlimited, you want unlimited.
4) Eventually they will notify you and tell you that you will be charged for going over your usage.
5) Immediately write up a letter cancelling your contract and send it by recorded delivery to Vodafone. Mention the 10% clause, do some maths and calculate by what percentage your bill will rise. State that you have cancelled your direct debit and you are expecting a final bill from Vodafone.
6) Request a PAC code from Vodafone.
7) Cancel your direct debit.
8) Search for a new provider.
If they refuse you, ask for a dead lock letter, or go to OFCOM or other agencies for help. They CANT FORCE YOU TO STAY. YOU ARE LEGALLY SOUND. They are in trouble, not you. Ignore all threats. Just say NO to them.
Good luck!!!
| The Following 4 Users Say Thank You to Snaps For This Useful Post: | ||
