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Poll: Did you order a Jolla tablet?
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Did you order a Jolla tablet?

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gerbick
2016-01-13 , 16:55
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#3691
Originally Posted by prometheus View Post
This was their last - entire message...
By the way, I forgot to ask. What is the date of this correspondence?
 
switch-hitter is offline switch-hitter
2016-01-13 , 18:02
Posts: 207 | Thanked: 552 times | Joined on Jul 2011
#3692
Originally Posted by gerbick View Post
By the way, I forgot to ask. What is the date of this correspondence?
I received that same email on 2015-12-21. I hadn't requested a refund, I requested a Jolla phone in lieu of the tablet but Jolla also declined that.
 
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Dave999 is offline Dave999
2016-01-13 , 19:35
Posts: 7,074 | Thanked: 9,069 times | Joined on Oct 2009 @ Moon! It's not the East or the West side... it's the Dark Side
#3693
Surprise surprise. No invitations
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Do something for the climate today! Anything!

I don't trust poeple without a Nokia n900...
 
att is offline att
2016-01-13 , 20:28
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#3694
Originally Posted by Dave999 View Post
Surprise surprise. No invitations
There are still 2,5 weeks left of January
 
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Dave999 is offline Dave999
2016-01-13 , 20:33
Posts: 7,074 | Thanked: 9,069 times | Joined on Oct 2009 @ Moon! It's not the East or the West side... it's the Dark Side
#3695
Originally Posted by att View Post
There are still 2,5 weeks left of January
Yeah. Heard that before. Heard that in May. Then in June. Heard it again in August...in December and...2,5 weeks is nothing nothing for Jolla, it could take that to just write blog post for Jolla ...
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Do something for the climate today! Anything!

I don't trust poeple without a Nokia n900...
 
prometheus
2016-01-13 , 20:43
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#3696
Originally Posted by gerbick View Post
By the way, I forgot to ask. What is the date of this correspondence?
It was 21.12.2015

But I asked them again for possibility of refund or for any news regarding tablets, here is the response:

"Jolla Service and Support (Jolla Service and Support)
Jan 13, 08:22

We in Service and Support have no answer for you on this matter.

Furthermore we take our cues from official company channels. And, thus far, no official and approved approach to the Tablet case has been decided and communicated to us.

We apologize for this unclarity and please do understand, once it is clear, it will be shared. Via the Jolla Blog as the primary external comms channel of the company.
Sincerely,
Jolla Customer Care

Operating hours: Monday to Friday from 9.00 - 17.00 GMT +2; closed on weekends and public holidays (Finland)*."

Jolla support doesn't have any information?!?!?

Do they even work in a same company?
 
mikecomputing is offline mikecomputing
2016-01-13 , 21:05
Posts: 3,464 | Thanked: 5,107 times | Joined on Feb 2010 @ Gothenburg in Sweden
#3697
newsflash!!! from a year ago

https://blog.jolla.com/jolla-tablet-...ed-tech-specs/
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nieldk is offline nieldk
2016-01-13 , 21:18
Posts: 1,293 | Thanked: 4,319 times | Joined on Oct 2014
#3698
...
Furthermore we take our cues from official company channels. And, thus far, no official and approved approach to the Tablet case has been decided and communicated to us.

We apologize .... Via the Jolla Blog as the primary external comms channel of the company.
??? If they could only decide. That email contains hidden truth ....
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tommo is offline tommo
2016-01-13 , 21:21
Posts: 435 | Thanked: 1,599 times | Joined on Dec 2010
#3699
Jolla customer service...
Attached Images
 
 
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pichlo is offline pichlo
2016-01-13 , 21:36
Posts: 6,447 | Thanked: 20,981 times | Joined on Sep 2012 @ UK
#3700
Originally Posted by prometheus View Post
Jolla support doesn't have any information?!?!?

Do they even work in a same company?
This is getting ridiculous. Of course they don't have any information! How could they? The top management has made it very clear that they do not have a solution yet. How could a poor guy in Tech Support have any information when the CEO does not? If he had a crystal ball, he would bet on horses or the stock market, not work 9 to 5 in a failing company.
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