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2009-11-02
, 11:14
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Posts: 203 |
Thanked: 68 times |
Joined on Oct 2009
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#32
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The arguement falls down on the basis that it isn't the same activity. The work is to be carried out on a specific car. There is also specific legislation in different areas of contractual and communication law.
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2009-11-02
, 11:16
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Posts: 203 |
Thanked: 68 times |
Joined on Oct 2009
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#33
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2009-11-02
, 11:32
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Posts: 670 |
Thanked: 359 times |
Joined on May 2007
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#34
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2009-11-02
, 11:37
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Posts: 203 |
Thanked: 68 times |
Joined on Oct 2009
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#35
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2009-11-02
, 11:43
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Posts: 39 |
Thanked: 51 times |
Joined on Oct 2009
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#36
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2009-11-02
, 11:47
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Posts: 203 |
Thanked: 68 times |
Joined on Oct 2009
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#37
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In a number of countries(ie most of the US, UK , Canada and Australia) the law states that you can record the call without telling the other party as long as the call is not disclosed to a third party. This differs in some states of the US. Source: http://en.wikipedia.org/wiki/Telephone_recording_laws
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2009-11-02
, 12:29
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Posts: 316 |
Thanked: 150 times |
Joined on May 2006
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#38
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2009-11-02
, 12:45
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Posts: 203 |
Thanked: 68 times |
Joined on Oct 2009
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#39
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"This call may be recorded" is such a vague and poor use of the language. The announcement can easily be understood as giving permission to both parties to record the call.
In cases where both parties need to be notified that a call is being recorded, this phrase does not help. It does not state if the call is or is not being recorded, it may be that relying on this and recording random calls may be in breach of some versions of the law.
The person in the call center will be well aware that many, if not all calls are recorded. The laws talk about a call being recorded and that one or more parties being aware that it is recorded - not who is doing the recording. If one party is aware that the call is recorded then it is just as ethical for the other party to record it also.
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2009-12-16
, 23:22
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Posts: 13 |
Thanked: 4 times |
Joined on Nov 2009
@ Netehrlands
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#40
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Class .. : Lame hacker & beardy boffin
Humour . : [#######---] Alignment: Apathetic anarchist
Patience : [####------] Weapon(s): My cat, my code.
Agro ... : |#---------] Relic(s) : N900, MacBookPro, NSLU2, N800, SheevaPlug, Eee-901, Core2-Quad, PS3
"In theory, theory and practice are the same. In practice, they're not."
--
Beware of extras-devel.