The Following User Says Thank You to Texrat For This Useful Post: | ||
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2010-09-09
, 21:50
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Posts: 23 |
Thanked: 11 times |
Joined on Aug 2010
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#32
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That one I can get-- I just can't see the concept of community as overrated.
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2010-09-09
, 22:27
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Posts: 2,802 |
Thanked: 4,491 times |
Joined on Nov 2007
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#33
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2010-09-09
, 22:36
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Posts: 11,700 |
Thanked: 10,045 times |
Joined on Jun 2006
@ North Texas, USA
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#34
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Having about 250000 registered users and a all camera producers on board, I can tell you for sure, that 95% of our posts are more or less useless....
Here we have much more useful posts, because users are high expertise geeks. Both kinds of communities are overrated. There is a lot of work needed to extract knowledge from our mass forum there. There is also a lot of work to translate the geek experience here into mass compatible concepts. We have discussed this all with camera producers like Canon, Nikon and Pentax. That is my conclusion, Communities are overrated but you can't ignore them.
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2010-09-09
, 23:33
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Posts: 1,258 |
Thanked: 672 times |
Joined on Mar 2009
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#35
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The battery reliability issue is huge. My N900 is amazing 99% of the time, but when I'm abroad I'm so scared of that one percent chance something random will drain my battery that I switch to my Symbian phone. I don't agree that the solution is to cripple multitasking, though. There should be an alarm if the CPU is too active for more than 5 minutes with the screen off, imho..
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2010-09-10
, 19:43
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Posts: 1,259 |
Thanked: 1,341 times |
Joined on Oct 2009
@ Germany
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#36
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The freaks purchase the new devices as soon as they arrive. The average acquire a new device every 2 years with a new contract. You can't attract them with a new device every 6 month only with bugfixing.
And I'm sure, then the userbase will grow strong. At the beginning mostly linux freaks... but this are the developers of tomorrow. With a pleased community the positiv sentiment will spread itself all over the internet (blogs, chats, icq, forum, wikis and at least the old print media) and Nokia could get a self marketing device for the mass market. (look again at Apple)
It's very Important: Implementing of missing features and Bug fixing has to be done. NOKIA needs customers which speaks after 2 years about it as "great device, the best I ever had". But when they say instead: "same software problems since the beginning, not well done" they wouldn't buy the next device. If Nokia gets rid of all unfinished feeling with the software during the device lifetime the users have at the end of this time a positive feeling. They majority has the problems in the beginning forgotten and go to buy the next, new Device. Otherwise I would say rather not.
It's very easy: Happy Customer are loyal Customer!
The Following 4 Users Say Thank You to Helmuth For This Useful Post: | ||
So let me qualify by saying socially-adept, broad-minded geeks. Satisfy that class, and you have a dynamite product.
But I disagree that satisfying the average user will usually trickle up to geeks in general. The Apple example makes the point. You can easily please the masses and lose true geeks.
I see the most frequent complaints about what enterprise tools do better-- but maybe we focus on different threads.
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