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RevdKathy's Avatar
Posts: 2,173 | Thanked: 2,678 times | Joined on Oct 2009 @ Cornwall, UK
#431
I used a credit card. I use it exclusively for things I do online/phone so that I can just cancel it if there's anything 'unpleasant' happens without it affecting my debit card/account.

Mind, I have rather good credit, and pay off every month. Last month's bill was over £700 including £590 university fees, so they wouldn't see an expenditure like this as unusual.

What I find more encouraging is that having waited, they are now taking people's money. That suggests they are finally serious about sending our n900s!!!!
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Posts: 891 | Thanked: 499 times | Joined on Nov 2009 @ UK
#432
Mate, it seems like Nokia are screwing over people using double discount codes.

Anyone used double discount codes have NOT had their orders cancelled/card declined by Nokia/bank?

I used 15% discount and went through Quidco.
All fine for me, I paid with HSBC Credit Card
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Last edited by Venomrush; 2009-11-23 at 18:57.
 
pr0xyfl00d3r's Avatar
Posts: 93 | Thanked: 22 times | Joined on Oct 2009 @ Gainsborough, uk
#433
can anyone tho tell me why nokia close there phone lines at 5, why not keep open till 7 would make more sence
 
Posts: 5 | Thanked: 0 times | Joined on Nov 2009
#434
There has to be some sort of legal thing we can use here. How is it possible for so many people to have had their orders cancelled in what can at best be described as a 'dubious' manner.

Also, my bank told me the order was blocked because it was strange - When I questioned that they mentioned it looked like a manual customer-not-present transaction attempt rather than a standard Online transaction.

Also, me, Hass (see above) AND perhaps ae0n all went through to the exact same abrupt guy at Nokia CS with the Irish accent called 'Chris'.

Very strange and I for one will be having a rant at Nokia and if unresolved then a word with my solicitor.
 
Posts: 36 | Thanked: 1 time | Joined on Oct 2009
#435
mine has been cancelled aswell. nationwide say its fraud prevention . might be able to claim the discont differance off them
 
Posts: 3 | Thanked: 2 times | Joined on Nov 2009
#436
Originally Posted by Venomrush View Post
Mate, it seems like Nokia are screwing over people using double discount codes.

Anyone used double discount codes have NOT had their orders cancelled/card declined by Nokia/bank?

I used 15% discount and went through Quidco.
All fine for me, I'm with HSBC.
I used the double discount and quidco and, suprise suprise, order cancelled due to credit card problem. However the transaction was truely attempted and Barclaycard were the ones responsible for the denial! Nokia may therefore be honouring some of these orders?

I will speak to Nokia tomorrow with little hope of any success other than 499 for the handset (which I cannot afford )
 
Posts: 891 | Thanked: 499 times | Joined on Nov 2009 @ UK
#437
Originally Posted by Winterman View Post
There has to be some sort of legal thing we can use here. How is it possible for so many people to have had their orders cancelled in what can at best be described as a 'dubious' manner.

Also, my bank told me the order was blocked because it was strange - When I questioned that they mentioned it looked like a manual customer-not-present transaction attempt rather than a standard Online transaction.

Also, me, Hass (see above) AND perhaps ae0n all went through to the exact same abrupt guy at Nokia CS with the Irish accent called 'Chris'.

Very strange and I for one will be having a rant at Nokia and if unresolved then a word with my solicitor.
Did you have multiple discount code?
I believe the Nokia is doing the "manual customer-not-present transaction" to try and fail the order for those who used multiple discount codes.

If your order has been cancelled/card decline, please state if you have used multiple discount codes or not.
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Posts: 5 | Thanked: 0 times | Joined on Nov 2009
#438
I didn't have multiple codes, I had the Nokia 30% code for a re-order placed on October 29th after my original 16th October order (two 15% codes) was cancelled.
 
Posts: 73 | Thanked: 11 times | Joined on Nov 2009 @ uk
#439
I have just recieved the released for processing order email from nokia.co.uk, and by the looks of my online banking, the money has been debited from my account too. Not long now
 
Posts: 46 | Thanked: 17 times | Joined on Oct 2009
#440
Play.com now shows 38 days till product availability! Looks like we might be in for a long delay outside of Nokia.co.uk shop....
 
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