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2010-02-12
, 15:52
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Posts: 2,829 |
Thanked: 1,459 times |
Joined on Dec 2009
@ Finland
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#432
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Haus3r, What the hell is going on with two first pictures? Did you get it like that out of box (screen cover seems to be attached?)?
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2010-02-12
, 15:59
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Posts: 311 |
Thanked: 180 times |
Joined on Dec 2009
@ London
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#433
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Originally Posted by slender
Nah I put the cover back on since I cannot use the phone atm
Haus3r, What the hell is going on with two first pictures? Did you get it like that out of box (screen cover seems to be attached?)?
Don't want it to get dusty. But yeah, I had used it for just over 2 weeks before the port came off, so yes, it was almost like it came out of the box in this state 
__________________
|| Check it out: http://soundcloud.com/sebastian-hauser ||
|| Check it out: http://soundcloud.com/sebastian-hauser ||
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2010-02-12
, 16:27
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Posts: 270 |
Thanked: 170 times |
Joined on Jul 2007
@ Atlanta, GA + Oxford UK
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#434
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Originally Posted by Texrat
I am sorry to tell you he is full of it.
I got an encouraging email from Mark Squires, reiterating his statement that was posted on engadget. The only concern left is the disclaimer of "depending on evidence of user abuse". But rest assured I'll stay on top of that one.
I just got out of the Nokia care center. They confirmed that they had recived an update on the issue today.
It states that if the pads have been removed from the board they should not repair it under warranty.
They also told me thay are seeing this about once a weejk. That is one center for a single low volume phone for this issue alone.
We talked for a while he was very much on our side that this is a flaw in the design. Unfortunately he has no say.
He was very interested in the number of people here with wiggly working USB connectors.
He says these are likly to break. The best thing to do is take them directly to a care center and request they are sent to Nokia for repair.
This is important for 2 reasons
okia needs
1. if it is working then it should be fixed under warranty.
2. Nokia needs to see these as they will provide more evidence to the cause.
| The Following User Says Thank You to HumanPenguin For This Useful Post: | ||
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2010-02-12
, 16:32
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Posts: 270 |
Thanked: 170 times |
Joined on Jul 2007
@ Atlanta, GA + Oxford UK
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#435
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Originally Posted by slender
That is interesting I noticed today, as i have gone back to my old N85 while I try to sort this. That the connector on the N85 is much much looser
What if reason for some of broken USB port is micro-usb connector itself.
http://talk.maemo.org/showpost.php?p...&postcount=188
As you can see from there it looks like that there is different sizes of "lock slides" for micro-usb. What kind of standards apply to them? I would not be surprised that if for example micro-usb connectors lock-hook (i don't know what they are called) mechanism locks itself and you try to pull it out it really rips the whole port with it.
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2010-02-12
, 16:35
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Posts: 311 |
Thanked: 180 times |
Joined on Dec 2009
@ London
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#436
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Originally Posted by HumanPenguin
Would you mind looking at my pictures on the previous page and telling me whether it qualifies as "pads have been removed"?
I am sorry to tell you he is full of it.
I just got out of the Nokia care center. They confirmed that they had recived an update on the issue today.
It states that if the pads have been removed from the board they should not repair it under warranty.
They also told me thay are seeing this about once a weejk. That is one center for a single low volume phone for this issue alone.
We talked for a while he was very much on our side that this is a flaw in the design. Unfortunately he has no say.
He was very interested in the number of people here with wiggly working USB connectors.
He says these are likly to break. The best thing to do is take them directly to a care center and request they are sent to Nokia for repair.
This is important for 2 reasons
okia needs
1. if it is working then it should be fixed under warranty.
2. Nokia needs to see these as they will provide more evidence to the cause.
__________________
|| Check it out: http://soundcloud.com/sebastian-hauser ||
|| Check it out: http://soundcloud.com/sebastian-hauser ||
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2010-02-12
, 16:36
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Posts: 270 |
Thanked: 170 times |
Joined on Jul 2007
@ Atlanta, GA + Oxford UK
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#437
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Originally Posted by Texrat
I wonder what it would take to build a few simple circuit boards with connectors soldered on and demon straight the different damage for different types of force / direction on video.
Because it's shear damage, since the connector is not being pulled straight up-- and that normally takes a high amount of force. But the amount of force usually needed for a shear break would distort the connector (such as caused by someone using needle-nose pliers).
What the evidence shows is that the mounts are not even close to secure. They are pulling free of the PCB way too easily.
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2010-02-12
, 16:37
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Posts: 270 |
Thanked: 170 times |
Joined on Jul 2007
@ Atlanta, GA + Oxford UK
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#438
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Originally Posted by Haus3r
You would need to have the phone opened and look at the circuit board. Take it to the nearest care center.
Would you mind looking at my pictures on the previous page and telling me whether it qualifies as "pads have been removed"?
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2010-02-12
, 16:42
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Posts: 184 |
Thanked: 49 times |
Joined on Feb 2010
@ US
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#439
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So does that mean everyone who has a little wiggle in their phones should send their's right NOW to NOKIA to fix them? We can jump ahead and ask the bad design to fixed, everyone needs a fix 
Originally Posted by HumanPenguin
I am sorry to tell you he is full of it.
I just got out of the Nokia care center. They confirmed that they had recived an update on the issue today.
It states that if the pads have been removed from the board they should not repair it under warranty.
They also told me thay are seeing this about once a weejk. That is one center for a single low volume phone for this issue alone.
We talked for a while he was very much on our side that this is a flaw in the design. Unfortunately he has no say.
He was very interested in the number of people here with wiggly working USB connectors.
He says these are likly to break. The best thing to do is take them directly to a care center and request they are sent to Nokia for repair.
This is important for 2 reasons
okia needs
1. if it is working then it should be fixed under warranty.
2. Nokia needs to see these as they will provide more evidence to the cause.
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2010-02-12
, 16:49
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Posts: 11,700 |
Thanked: 10,045 times |
Joined on Jun 2006
@ North Texas, USA
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#440
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Originally Posted by Haus3r
I can tell you they have.
Would you mind looking at my pictures on the previous page and telling me whether it qualifies as "pads have been removed"?
But I can also assert that denying this under warranty is wrong. Maybe CARE ops have not all received the info. I will stay on this.
__________________
Nokia Developer Champion
Different <> Wrong | Listen - Judgment = Progress | People + Trust = Success
My personal site: http://texrat.net
Nokia Developer Champion
Different <> Wrong | Listen - Judgment = Progress | People + Trust = Success
My personal site: http://texrat.net
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| Tags |
| bad design, broken, charging, failure, hardware, loose, microusb, microusb port, n900, nokia, part, port, repair, return, surface mount, usb, usb port, warranty |
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All times are GMT. The time now is 14:31.
A pat on the back and a "everything will be alright"
Do I need to worry that I have parts of the "Mainboard" on the port? Could Nokia argue that I talked an Elephant into forcing the USB Cable into my n900's port and then trample all over the device?
|| Check it out: http://soundcloud.com/sebastian-hauser ||