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Posts: 72 | Thanked: 3 times | Joined on Nov 2009
#441
Has anyone had an email or spoke to anyone from MPD over the wkend??

Sent a few emails and tried to get on the online chat page but had no luck. Do you thinking they've had enough of us all ringing them and bombarding with them with emails. I'm never using them again.
 
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Posts: 71 | Thanked: 65 times | Joined on Oct 2009 @ Brighton, UK
#442
If I haven't received shipping confirmation by 17:30 UK time on December 4th, I'll be cancelling.
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Phil Edwards
Brighton, UK
 
Posts: 284 | Thanked: 75 times | Joined on Nov 2009
#443
Originally Posted by stav View Post
Has anyone had an email or spoke to anyone from MPD over the wkend??

Sent a few emails and tried to get on the online chat page but had no luck. Do you thinking they've had enough of us all ringing them and bombarding with them with emails. I'm never using them again.
Have a look at my previous post (the one before yours). Just had a webchat. They haven't showed up - they were expected this morning.

They've definitely gotten fed up with us - the person was very short with me and unhelpful (despite me being polite). I will also be avoiding them in future!
 
Posts: 72 | Thanked: 3 times | Joined on Nov 2009
#444
Originally Posted by stayloa View Post
Have a look at my previous post (the one before yours). Just had a webchat. They haven't showed up - they were expected this morning.

They've definitely gotten fed up with us - the person was very short with me and unhelpful (despite me being polite). I will also be avoiding them in future!
Must have been typing when you posted it. They said this to me:

I know that you probably get this a hundred times a day but have you got any update on N900 orders. Are you going to be able to deliver as promised on 3rd? I need to book time off work to make sure i'm in for delivery

Webshop Customer Help says:
I have no information as of yet to give you im afraid. please bare with us.

They'd make great mp's. Never had a straight answer from anyone at MPD, useless.
 
Posts: 26 | Thanked: 9 times | Joined on Nov 2009
#445
Originally Posted by stayloa View Post
They've definitely gotten fed up with us - the person was very short with me and unhelpful (despite me being polite). I will also be avoiding them in future!

I've found their online support people short and impolite all along
 
Posts: 54 | Thanked: 9 times | Joined on Nov 2009 @ London
#446
It's still early, the weather's not particularly nice today maybe their were "leaves on the road" and the delivery has just been delayed by a couple of hours
 
Posts: 31 | Thanked: 2 times | Joined on Nov 2009
#447
Hello all, I just got an email message from MPD stating that they will need my PAC if I want to transer my current number to my new contract, which they said would delay my order. Alternatively, they said, they can connect my new phone with a brand new Vodafone number and dispatch the handset "immediately".

I'm just confused because I only just placed my oreder a few days ago, does this mean they will be dispatching it today? Or does it just mean that they will dispatch is as soon as they can?
 
Posts: 72 | Thanked: 3 times | Joined on Nov 2009
#448
Originally Posted by StrangeReality View Post
Hello all, I just got an email message from MPD stating that they will need my PAC if I want to transer my current number to my new contract, which they said would delay my order. Alternatively, they said, they can connect my new phone with a brand new Vodafone number and dispatch the handset "immediately".

I'm just confused because I only just placed my oreder a few days ago, does this mean they will be dispatching it today? Or does it just mean that they will dispatch is as soon as they can?
No, what they are looking for is an excuse to give for it being delayed.

Ordered mine mid Oct, they sorted out the PAC 3rd Nov and then told me to extend the PAC by a week bcos they only last 30 days, to cover the delay which takes it to 10th Dec.

If they haven't delivered by then I'm cancelling and waiting for X10 which is out in Jan.
 
Posts: 26 | Thanked: 9 times | Joined on Nov 2009
#449
Originally Posted by StrangeReality View Post
Hello all, I just got an email message from MPD stating that they will need my PAC if I want to transer my current number to my new contract, which they said would delay my order. Alternatively, they said, they can connect my new phone with a brand new Vodafone number and dispatch the handset "immediately".

I'm just confused because I only just placed my oreder a few days ago, does this mean they will be dispatching it today? Or does it just mean that they will dispatch is as soon as they can?
What network are you porting from - I'm an existing Vodafone (direct) subscriber and they haven't said that porting my number to a Vodafone contract on MPD (It's an upgrade deal) would delay anything.

As for dispatching "immediately", it's nice to see the mis-information coming from MPD is as inconsistent as always!!
 
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Posts: 3,203 | Thanked: 1,391 times | Joined on Nov 2009 @ Worthing, England
#450
Originally Posted by StrangeReality View Post
Hello all, I just got an email message from MPD stating that they will need my PAC if I want to transer my current number to my new contract, which they said would delay my order. Alternatively, they said, they can connect my new phone with a brand new Vodafone number and dispatch the handset "immediately".

I'm just confused because I only just placed my oreder a few days ago, does this mean they will be dispatching it today? Or does it just mean that they will dispatch is as soon as they can?
Hehe - erm, i'd take whatever they say with a pinch of salt....
The PAC thing can take a little while, but what i think they meant was it will be dispatched as soon as they get it
 
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