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bocaJ |
2009-11-23
, 23:52
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Posts: 224 |
Thanked: 107 times |
Joined on Aug 2009
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#451
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For the people who do call or write though, I think it might be helpful if you ask the CSR to note any promises on the account (i.e., if they say it will be shipping out the 24th, say, "Thanks, could you please make a note of that on my account?"). This not only might help you out, but if say I'm still waiting to get news come tomorrow, being able to say "look, you promised these people it would be out yesterday, what's changed?" might be helpful.
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2009-11-24
, 00:01
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Posts: 156 |
Thanked: 13 times |
Joined on Nov 2009
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#452
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Originally Posted by jsharper
I do not think its premature to call and inquire for order status. Even if only a dozen where shipped out it means that dell is shipping. I think it makes sense for any one that has a preorder to want to know as to how these n900's are being allocated. If alot of customers call in to inquire than it would put more pressure on them to give us something more solid instead of just brushing us off.
if you look at the spreadsheet we have going, the vast majority of us have not reported our orders as being marked as shipped. Also, most of us ordered on Nov 5th. I know everyone is anxious, but it seems a bit premature to be calling Dell complaining that yours hasn't shipped yet...
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2009-11-24
, 00:07
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Posts: 1,255 |
Thanked: 393 times |
Joined on Oct 2009
@ US
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#453
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There are only two knowns:
1. Dell does not stock phones.
2. They ship from source, but have Dell invoice.
They do not like stuff on their inventory books if they can avoid it. All printers, phones, etc are through consignment. Even their Dell brand printers are rebranded Lexmark printers that Lexmark shikps for them except for some rare bundle deals.
1. Dell does not stock phones.
2. They ship from source, but have Dell invoice.
They do not like stuff on their inventory books if they can avoid it. All printers, phones, etc are through consignment. Even their Dell brand printers are rebranded Lexmark printers that Lexmark shikps for them except for some rare bundle deals.
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2009-11-24
, 00:08
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Posts: 1,255 |
Thanked: 393 times |
Joined on Oct 2009
@ US
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#454
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There are only two knowns:
1. Dell does not stock phones.
2. They ship from source, but have Dell invoice.
They do not like stuff on their inventory books if they can avoid it. All printers, phones, etc are through consignment. Even their Dell brand printers are made by Lexmark that Lexmark ships for them except for some rare bundle deals.
1. Dell does not stock phones.
2. They ship from source, but have Dell invoice.
They do not like stuff on their inventory books if they can avoid it. All printers, phones, etc are through consignment. Even their Dell brand printers are made by Lexmark that Lexmark ships for them except for some rare bundle deals.
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2009-11-24
, 00:17
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Posts: 1,312 |
Thanked: 736 times |
Joined on Sep 2009
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#455
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called dell again they are having technical difficulties and cannot pull any account so was advised to call back after 24 hours.
and both the ext number listed here they do not answer the phone,
and both the ext number listed here they do not answer the phone,
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2009-11-24
, 00:27
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Posts: 519 |
Thanked: 366 times |
Joined on Sep 2009
@ North Carolina (Formerly Denmark and Iceland)
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#456
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Originally Posted by somedude
phonebombed, not willing to take more calls
called dell again they are having technical difficulties and cannot pull any account so was advised to call back after 24 hours.
and both the ext number listed here they do not answer the phone,
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2009-11-24
, 00:29
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Posts: 1,312 |
Thanked: 736 times |
Joined on Sep 2009
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#457
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Originally Posted by olighak
yeah guess so.
phonebombed, not willing to take more calls
I am getting some relief that I am not the only one in the wait of getting that precious email you got.
Last edited by somedude; 2009-11-24 at 00:37.
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2009-11-24
, 00:34
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Posts: 82 |
Thanked: 5 times |
Joined on Nov 2009
@ California - Los Scandalous
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#458
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So basically No Dell Orders have been shiped out yet guys?
Just status changed to shiped?
Just status changed to shiped?
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2009-11-24
, 00:43
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Posts: 519 |
Thanked: 366 times |
Joined on Sep 2009
@ North Carolina (Formerly Denmark and Iceland)
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#459
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Originally Posted by livingxl3g3nd
I donīt know. Last time I got a phone from Dell, a Nokia N97 I did never get more information than I have now.
So basically No Dell Orders have been shiped out yet guys?
Just status changed to shiped?
I shipped it the cheapo way, just same as now, and I was never able to track it. It just appeared at the date they gave when they sent out the "shipped" email.
All I know is that the payment of for 2 N900s from Dell has been finalized, and Iīve gotten the shipped emails and the invoices which contain the IMEI numbers of the devices.
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2009-11-24
, 00:46
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Posts: 1,312 |
Thanked: 736 times |
Joined on Sep 2009
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#460
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I wanna know if they have any queue or what are they relying on whose gets shipped first and whose dont.
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