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Hrw |
2009-11-23
, 16:00
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Posts: 137 |
Thanked: 170 times |
Joined on Jul 2008
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#471
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Speaking about warranty... Did someone checked does N900 camera was fixed or same as N97 one (which was scratching camera lens)?
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2009-11-23
, 16:04
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Posts: 3,401 |
Thanked: 1,255 times |
Joined on Nov 2005
@ London, UK
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#472
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Originally Posted by Hrw
Aha thanks, found the "My Orders" link within "My Account"!
In theory you can check status of order in "my orders" link in Pro nokia forum. But all what I see there is "Authorized" status from 10 November. They locked 250€ on my credit card then and all I got since then was silence.
My order is also "Authorized" (order placed 9 Nov) but nothing has been debited from my credit card. My order also has a priority of "Critical", presumably this means "quite high"!
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2009-11-23
, 16:16
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Posts: 3,401 |
Thanked: 1,255 times |
Joined on Nov 2005
@ London, UK
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#473
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Originally Posted by johnkzin
Perhaps "screwed over" is being melodramatic, but ultimately that is what this amounts to, either from negligence or intention on the part of whoever set up this program (I'm guessing the former). If you are one of the unfortunate people who wind up with a faulty device it will be hard to feel anything other than "screwed over" when Nokia subsequently deny all responsibility for your brand new €250 paperweight.
There is a VAST gulf between "we're being screwed over" and "this program seems to be failing us". The latter is a problem, stated maturely and effectively. The former is, as I characterized it before, "acting like a spoiled child".
Anyone offering a device with only a 1 week warranty in the full knowledge that - for many people - it will be their single, primary device (either for development, testing or whatever) is being disingenuous with the truth (again, this is no doubt due to unintentional oversight or being unaware that the warranty was non-existent).
The DDP was chosen as an alternative to the Nokia Store to simplify the process, however there was never any mention that in order to achieve this simplified process the end user would be left at so much risk. That is unacceptable, and I can't believe it was known by those who decided on this process.
Last edited by Milhouse; 2009-11-23 at 16:25.
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2009-11-23
, 16:24
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Posts: 5,478 |
Thanked: 5,222 times |
Joined on Jan 2006
@ St. Petersburg, FL
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#474
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Originally Posted by Milhouse
End to end, the whole process has been obnoxious. They really should've put a bit of time into considering who they were selling these discounted devices to. Having a required company field in the initial registration form was just the beginning of the fun.
The DDP was chosen as an alternative to the Nokia Store to simplify the process, however there was never any mention that in order to achieve this simplified process the end user would be left at so much risk. That is unacceptable, and I can't believe it was known by those who decided on this process.
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Ryan Abel
Ryan Abel
| The Following User Says Thank You to GeneralAntilles For This Useful Post: | ||
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2009-11-23
, 16:43
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Posts: 415 |
Thanked: 193 times |
Joined on Jun 2009
@ A place with no mountains
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#475
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Originally Posted by GeneralAntilles
I'm not part of the program, but I wholeheartedly agree that Nokia should fix this. Without a warranty, this program does not fulfill its intended purpose.
A program like this should not be generating negative feelings in those it's offered to, nor should a large percentage of people be turning it down due to both the flawed handling and the ridiculous terms of the discount.
For my own selfish reasons, I would love to get anyone's slot in the DDP who chooses not to take advantage of it.
However, in the community spirit, let me share my "solution" and the reason why I am so willing to jump in and take someone's slot. (If this will work for me, maybe it will work for you too.)
If I can purchase an N900 via the DDP without a warranty, I will purchase a 3 year Square Trade warranty (with a coverage limit of $400) for $39.99 (Amazon.com) -- or even less with a coupon. And hopefully, I could also purchase via the DDP with my credit card, which may give me additional warranty coverage. So I will still come out with a great price and good warranty coverage.
I do not know if this option is available to people outside the US, however.
I hope Nokia fixes this program for all you guys who deserve this benefit! If I were in charge of the program, I'd give all developers (with sufficient track record) an N900 for free. (I'd also give key evangelists and other significant contributors a great deal too.)
If that doesn't happen, maybe some of you can take advantage of my idea for a 3rd party warranty.
And anyone who still doesn't want to use the DDP, please do allow me to take your slot!
If I get more than one taker, I'll consider equipping my whole family with N900's
__________________
Hi! I would like to help make your experience on these forums better. If I can help with anything, just ask!
Useful links for newcomers: New members say hello , New users start here, Community subforum, Beginners' wiki page, Maemo5 Intro, Frequently Asked Questions (FAQ)
Choosing open source is an important purchasing decision for your future. The closed source model of computing is a form of exploitation -- of us! Open source empowers us. Be smart -- chose open source.
Hi! I would like to help make your experience on these forums better. If I can help with anything, just ask!
Useful links for newcomers: New members say hello , New users start here, Community subforum, Beginners' wiki page, Maemo5 Intro, Frequently Asked Questions (FAQ)
Choosing open source is an important purchasing decision for your future. The closed source model of computing is a form of exploitation -- of us! Open source empowers us. Be smart -- chose open source.
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2009-11-23
, 16:57
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Posts: 3,841 |
Thanked: 1,079 times |
Joined on Nov 2006
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#476
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[re. ]"Old Members Say Goodbye!"
Originally Posted by luca
There wouldn't be many threads left. The pre-Maemo 5 devices and operating systems are effectively left for dead now. Nothing new is happening there, except for Mer. I had the option of going for the DDP program so that I could write code and work with applications and user issues for Maemo 5 [I wouldn't pay ~ 600 euro inc. VAT just for that privilege], or leave the community. I would probably write some stuff for my N800, for myself only. There would be nothing left for me here, in this community. It was a close call but I did order through DDP in the end, even though it could end with me down 250E for a failed device.
Why?
Simply ignore all maemo5/n900 threads.[...]
__________________
N800/OS2007|N900/Maemo5
-- Metalayer-crawler delenda est.
-- Current state: Fed up with everything MeeGo.
N800/OS2007|N900/Maemo5
-- Metalayer-crawler delenda est.
-- Current state: Fed up with everything MeeGo.
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2009-11-23
, 17:08
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Posts: 2,427 |
Thanked: 2,986 times |
Joined on Dec 2007
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#477
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Originally Posted by eiffel
I realize you're playing Devil's advocate here, but I'm surprised to read this from you. A one week warranty for the people that champion these devices? It's f*cking insulting. Give me a f*ckin' break. How much soldering has gone on? Do you know that there are a*shats that have returned their iPhones some 14 times for any reason they can think of. They've gotten replacements with almost no questions asked. Nokia expects their main community to fill in gaps and this is the trusting support they show? Do they not have mirrors in Finland?
I suppose the idea behind the one-week warranty is that developers are more likely to be messing around with the internals of the device compared to regular customers.
If the discount is good enough, the one-week warranty may save lots of arguments about whether a fault is Nokia's responsibility or whether a developer has voided the warranty (by soldering to the USB pins or making a "will it blend video" or whatever).
If I were eligible, I'd be buying a developers' device, notwithstanding the short warranty.
It would cost them nothing to do the right thing. I love their new ads, but their PR guy(s)/gal(s) need to be virtually hung, drawn and quartered. I've got rope.
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N9: Go white or go home
N9: Go white or go home
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2009-11-23
, 17:21
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Posts: 3,841 |
Thanked: 1,079 times |
Joined on Nov 2006
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#478
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It's "hanged" when it comes to people, not "hung", I think..
__________________
N800/OS2007|N900/Maemo5
-- Metalayer-crawler delenda est.
-- Current state: Fed up with everything MeeGo.
N800/OS2007|N900/Maemo5
-- Metalayer-crawler delenda est.
-- Current state: Fed up with everything MeeGo.
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2009-11-23
, 17:48
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Posts: 2,427 |
Thanked: 2,986 times |
Joined on Dec 2007
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#479
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Originally Posted by TA-t3
A little off topic, but we both might be correct. Here's some text from this link.
It's "hanged" when it comes to people, not "hung", I think..
Usage note:
Hang has two forms for the past tense and past participle, hanged and hung. The historically older form hanged is now used exclusively in the sense of causing or putting to death: He was sentenced to be hanged by the neck until dead. In the sense of legal execution, hung is also quite common and is standard in all types of speech and writing except in legal documents. When legal execution is not meant, hung has become the more frequent form: The prisoner hung himself in his cell.
__________________
N9: Go white or go home
N9: Go white or go home
| The Following User Says Thank You to daperl For This Useful Post: | ||
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2009-11-23
, 18:00
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Posts: 3,841 |
Thanked: 1,079 times |
Joined on Nov 2006
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#480
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Right, but you used it in the context of drowned and quartered, which was an old sentence-to-death used for traitors and coiners and other enemies of the crown. Now, this _is_ off-topic, and in any case I wouldn't want to go that far with the 'them' we're discussing!
__________________
N800/OS2007|N900/Maemo5
-- Metalayer-crawler delenda est.
-- Current state: Fed up with everything MeeGo.
N800/OS2007|N900/Maemo5
-- Metalayer-crawler delenda est.
-- Current state: Fed up with everything MeeGo.