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Posts: 45 | Thanked: 11 times | Joined on Mar 2010
#551
Originally Posted by Snaps View Post
Nope!

I just send out my cancellation letter. I will keep you all posted. I DID NOT RECEIVE ANY TEXTS FROM VODAFONE!
I have been over 2gb of usage for the last 4 months and recieved txts everytime. Over 2gb this month and not recieved anything.
Been reading the thread and waiting for my txt to cancel. They aint making it easy are they.
How are you going about it snaps? seems i'm in the same situation as you.
 
Posts: 377 | Thanked: 68 times | Joined on Dec 2009
#552
BitterWallet said that I dont need a text from them to cancel, so I wrote them a letter and cancelling now! (I Hope!)
 
Posts: 179 | Thanked: 49 times | Joined on Nov 2008
#553
Originally Posted by crispy View Post
I have been over 2gb of usage for the last 4 months and recieved txts everytime. Over 2gb this month and not recieved anything.
Been reading the thread and waiting for my txt to cancel. They aint making it easy are they.
How are you going about it snaps? seems i'm in the same situation as you.
I got my message today, I've used about 400mb so far, and thats only 12 days into my current billing month.

Originally Posted by Snaps View Post
BitterWallet said that I dont need a text from them to cancel, so I wrote them a letter and cancelling now! (I Hope!)
I'm gonna wait till they put up a letter template.

Last edited by munkiii; 2010-08-31 at 15:06.
 
Posts: 5 | Thanked: 4 times | Joined on Jul 2010
#554
In Spain they are thinking about doing the same
 
Posts: 48 | Thanked: 8 times | Joined on Oct 2009
#555
my letter went today....
 
Posts: 147 | Thanked: 44 times | Joined on Feb 2010 @ England
#556
my letter went last friday, waiting on reply.
 
Posts: 179 | Thanked: 49 times | Joined on Nov 2008
#557
Originally Posted by sajman View Post
my letter went last friday, waiting on reply.
Any chance you could post a template?

I'm not great at letter writing
 
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Posts: 242 | Thanked: 86 times | Joined on Jul 2010 @ UK/Scotland
#558
mine went today! first class recorded, just incase they say they never received it
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EmmaGx's Avatar
Posts: 194 | Thanked: 207 times | Joined on Dec 2009 @ Bristol, UK
#559
Originally Posted by munkiii View Post
Any chance you could post a template?

I'm not great at letter writing
http://www.bitterwallet.com/vodafone...contract/34042

Try Bitterwallet's template!
 
Posts: 345 | Thanked: 117 times | Joined on Jan 2010 @ uk
#560
not heard anything ffrom voda yet. emailed and posted my letter (recorded delivery) last week. I wonder if I can legally conclude that silence from them means acceptance. Anyone think if I just cancel the direct debit now, that it wuld be OK? Afterall, Vodafone are allowed to get away with just sending a text to say they want to change my contract, and not even telling me how long I have if I want to complain about it. They are assuming that silence on my part means acceptance on that. Wish I wrote that in the letter now. Something like 'If I do not hear from you by 14 days then I will cancell the direct debit and assume you accept my cancellation.'

Might have to phone them up (Didn't want to have to do that, because I always seem to get the numpty when I ring up for things like this). Could maybe blag it saying I already cancelled and just need them to send my pac code and see what they say lol. worth a try I suppose. Might get someone on the phone that will just press the button and send me it. knowing my luck though I'll get the person who wants to argue about it, or the one who doesn't know what a computer is.

PS there was a VERY good template letter a few pages back. page 53 or 54 maybe? I used that, modified it slightly to put my own details in etc, then added an extra bit at the beginning.
 
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