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Posts: 559 | Thanked: 166 times | Joined on Jan 2010 @ Cyprus
#51
Originally Posted by oskarmat View Post
except that skype calls go into your regular data download - in other words: they are not free
My mistake, it used to be free with my 5800, but you can`t beat 1gb of data for 15 pounds!
 
Posts: 147 | Thanked: 49 times | Joined on Dec 2009
#52
Originally Posted by zombiegavins View Post
i would seriously look into that if i was you. i was originally with o2 and was told that their fair usage limit was 3gb, later on however o2 cut me off for breach of fair usage and i was informed by their credit control department that o2 fair usage is actually only 200mb per month
I can verify that the o2 fair usage limit is 200mb per month.

They don't enforce it very strictly but it is in the contract.

To be honest I am not that impressed with O2 3G coverage and DL speed in general. Unless you use your phone a lot around an area with good 3G then it is almost practically impossible to go over 1GB a month as speeds are very low (at least for me).

What kind of speeds do you guys get with voda? Does anyone have experience with 3G coverage across the M4 and M3?

I would gladly pay more for a better network that is not saturated by iphone users.
 
Posts: 362 | Thanked: 113 times | Joined on Feb 2010
#53
edited....... to be continued later

Last edited by UNderworld; 2010-05-09 at 13:35.
 
Posts: 54 | Thanked: 12 times | Joined on Oct 2009
#54
Hey Guys good luck, I had a contract with Orange last year for the samsung i8910 and they changed their terms and conditions for overseas calls i think it was and i and 1000s others managed to cancel their contract with no fight from Orange. Moneysaving Expert is great when it comes to this sort of thing.
Also this is probably the reason why the phone has been pulled from the Vodaphone shop. I think anyone who got their phone from a vodaphone shop will have a really good chance of getting their contract cancelled.

Last edited by justmeinit; 2010-05-08 at 00:16.
 
Posts: 362 | Thanked: 113 times | Joined on Feb 2010
#55
Originally Posted by justmeinit View Post
Hey Guys good luck, I had a contract with Orange last year for the samsung i8910 and they changed their terms and conditions for overseas calls i think it was and i and 1000s others managed to cancel their contract with no fight from Orange. Moneysaving Expert is great when it comes to this sort of thing.
Also this is probably the reason why the phone has been pulled from the Vodaphone shop. I think anyone who got their phone from a vodaphone shop will have a really good chance of getting their contract cancelled.
any example of the letter you sent??


anyone has any comments on my letter above, please let me know before 1pm tomorrow, as I will be free only that time, n print and send it off recorded... you guys can do the same, or wait till i / others get a reply from vodafone. but according to the contract, do it before 1st june
 
Posts: 83 | Thanked: 55 times | Joined on Jan 2010 @ Liverpool, UK
#56
New update! (added to OP as well)
http://www.bitterwallet.com/can-i-ca...ll-wrong/29277

All I can say is that i'm totally speechless. What a total, utter, hideous mess of a company.
 
Posts: 81 | Thanked: 54 times | Joined on Mar 2010
#57
@devu, no. Nothing to do with it.

O2's fair usage is unofficially 500MB per month too. The first you hear is a text message and a temporary disruption to your data service.

Then you get a letter or two saying that you are breaching the rules on either streaming or tethering.

Then they may, though I am not aware of anyone getting this yet, charge you for the extra data.

Mind you, when I got the letter, I called them to see what they thought they knew. They said that they weren't that bothered but to keep an eye because they might throttle my connection after the 500MB is hit.

Fair usage should mean that. Simple as. If they don't have a network that can support it, don't advertise it. Ofcom (UK) have looked into this. Google it.
 
Posts: 1,306 | Thanked: 1,697 times | Joined on Dec 2009 @ Durham North-East UK
#58
yep i had this issue with vodafone myself last year, had 2 contracts with them (mum had one i had other) mums contract (on a samsung f490v) had a addon for internet that was £7.50 a mont hand gave 120mb which was fine, my contract on my htc tytn2 had 'unlimited' internet which i was never ever informed was 500mb so was more than slightly surprised to recieve a phone call one day saying that i was very close to my limit and if i continued to use it vodafone were going to TRIPLE my bill. - i had been on holiday the week previous and was using my phone as modem so yes had used a fair bit of data but i was never informed of the limit, suffice to say i ended up selling both the contract phones to cex and then using the money to pay off the 2 contracts as i dont agree with vodafones business ethics and breech of trading descriptions.

EDIT: i have a vodafone contract currently but i only bought it to get free hdtv (through a carphone warehouse subsiduary company) and its only a samsung tocco lite anyway so no internet on it and i STILL struggle to get a signal where i live, i thought voda were meant to be one of the best networks in uk - thats utter bulls***. t-mobile are good on n900 quick and with webnwalk the fair usage is 3gb (least i think it is ve blown through upwards of 6gb before withotu issue(im still on same tariff i used with my g1 which has web'n'walk plus as part of tariff)

Last edited by dj_steve; 2010-05-08 at 09:26.
 

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Posts: 362 | Thanked: 113 times | Joined on Feb 2010
#59
Originally Posted by adamFsmith View Post
New update! (added to OP as well)
http://www.bitterwallet.com/can-i-ca...ll-wrong/29277

All I can say is that i'm totally speechless. What a total, utter, hideous mess of a company.
that means if I use just around 500mb or more, i can cancel??

those who use less than 450MB in the previous month gets screwed ??? i think i did less last month.. because this month im gonna FLOOR IT (will b away from home)
 
Posts: 362 | Thanked: 113 times | Joined on Feb 2010
#60
Originally Posted by devildriven View Post
Will I be allowed to cancel my account under Clause 7?

We’ ll be giving you 14 days’ notice before introducing Out Of Bundle charging which complies with clause 7a. You’ll be entitled to end your contract if you can show that the introduction of the new charges has increased your total call and usage charges by more than 10%. This needs to be compared to the same amount of usage in the previous month. You must also write to us within the 14 day window indicating that you want to end your contract. (Address: Vodafone UK, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN).


This sounds pretty promising for cancelling my contract with them now based on my previous months usage, 32gb. They will have no choice according to this!
get your letter ready in the meanwhile...
32gb... they will be more than happy to let you go. looll
 
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