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Posts: 284 | Thanked: 75 times | Joined on Nov 2009
#601
Originally Posted by andygt View Post
If I'd ordered a TMobile contract from MPD and they decided they wouldn't honour it I'd be going ape **** right about now.
I think any emotion around receiving my N900 from MPD has gone now... Everything about this process has been awful. I know its not their fault, but some communication would have been nice.

If they do turn around to me and tell me I have to pay £x00's for them to fulfill my order then I really will have to go ape... Hopefully Steve from MPD can clear this up today, but when I ordered, I was told the quota story.

Maybe us T-Mobile MPD people should mount a joint attack on MPD?!

There really isn't a contract anywhere near as good value on a 12month as the one I have. I'd have to pay over a £100 more to swap over... You'd think if that was in the plan, they'd have already contacted their customers already, wouldn't they? Okay, maybe not...
 
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Posts: 106 | Thanked: 68 times | Joined on Aug 2009
#602
Originally Posted by Fargus View Post
I called Nokia UK today regarding my order and asking for where in the workflow it had progressed. They are apparently awaiting tracking information from UPS which I suspect will be sent as a large dump. That in mind I suspect a huge flood on the forums when everyone's shipping status changes.
The only reason I knew my order had been processed was due to the fact talk.meamo.org was slow or just not working last night, it prompted me to check my email
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This order has shipped.
 
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Posts: 383 | Thanked: 209 times | Joined on Oct 2009 @ London UK
#603
Originally Posted by stayloa View Post
I think any emotion around receiving my N900 from MPD has gone now... Everything about this process has been awful. I know its not their fault, but some communication would have been nice.

If they do turn around to me and tell me I have to pay £x00's for them to fulfill my order then I really will have to go ape... Hopefully Steve from MPD can clear this up today, but when I ordered, I was told the quota story.

Maybe us T-Mobile MPD people should mount a joint attack on MPD?!

There really isn't a contract anywhere near as good value on a 12month as the one I have. I'd have to pay over a £100 more to swap over... You'd think if that was in the plan, they'd have already contacted their customers already, wouldn't they? Okay, maybe not...
I think that we all need to wait - we don't have any reason to believe that they won't honour the t-mobile contracts and I personally think that apart from the endless delays, all will be OK

I expect to get my phone next week, on a t-mobile contract with no issues
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Posts: 17 | Thanked: 9 times | Joined on Nov 2009
#604
chased the London Flagship Store today (again) asking when i could come in to pick up my pre-order, this was the response:

Hello,

Theres nothing confirmed yet but we are hoping for a delivery towards the end of the week.

Thanks,

Susie

not sure they could have been much more vague...still i'll be suprised if the first batch isn't available end of this week...
 
Posts: 284 | Thanked: 75 times | Joined on Nov 2009
#605
Originally Posted by edgedemon View Post
I think that we all need to wait - we don't have any reason to believe that they won't honour the t-mobile contracts and I personally think that apart from the endless delays, all will be OK

I expect to get my phone next week, on a t-mobile contract with no issues
I know - I do need to be patient However, we do have reason to believe they won't honour it as Steve from MPD has posted on here saying that! That's where my worry stems from. But you're right - lets see what happens...
 
Posts: 127 | Thanked: 54 times | Joined on Nov 2009
#606
Originally Posted by edgedemon View Post
I have a t-mobile contract from MPD and Im expecting them to honour it.
My understanding is that there wasn't a problem with these, it was just there was a quota and the quota of orders was filled, so the t-mobile offer was then withdrawn?

Correct me if Im wrong
I was sent an email on the 27th October stating the following when I asked if I could change the plan I'd selected: (Highlighting is mine)

As for your order in particular; we are not able to amend any of the order details (to protect customers information). Normally we would have suggest for you to request a cancellation of the order and place the preferred order again on our site. However, we have now been told that we are not able to accept any more orders for the handset on T-Mobile; all outstanding orders are going to be fulfilled however it will not be possible for you to place an order again for the time being. We have not been told why this is, however it is likely to be something to do with our agreement with T-Mobile for supplying the handset. This is not the same for Vodafone as we are still able to supply the handset with this network.

So from that it would appear that they should be honouring all our orders. Then again my order should have shipped on 19th October.
 

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Posts: 3 | Thanked: 0 times | Joined on Nov 2009
#607
Has anyone else ordered with mobile phones direct/nokia UK and not had their status change from 'pending stock'??

I ordered mine on the 14th of november. My status is still 'pending stock'.
 
Posts: 242 | Thanked: 103 times | Joined on Nov 2009 @ Sheffield, UK
#608
Originally Posted by carbine View Post
Has anyone else ordered with mobile phones direct/nokia UK and not had their status change from 'pending stock'??

I ordered mine on the 14th of november. My status is still 'pending stock'.
And it will stay that way for a couple of weeks...ordered mine with them on 21st of October. They sent an email stating that they would be shipping on 3rd of December. It might come earlier, but don't hold your breath...sorry
 
Posts: 284 | Thanked: 75 times | Joined on Nov 2009
#609
Originally Posted by carbine View Post
Has anyone else ordered with mobile phones direct/nokia UK and not had their status change from 'pending stock'??

I ordered mine on the 14th of november. My status is still 'pending stock'.
Don't worry, that status is like that because they are actually pending stock! Various reports, but their 3rd of December date they sent out by email seems likely - possibly get it before then if we're lucky.
 
Posts: 6 | Thanked: 4 times | Joined on Nov 2009
#610
OK I phoned MPD a few moments ago to ask whether or not my original deal with a T-mobile contract would be honored. I got an absolue yes from the lady i spoke with, prices remain the same and if you ordered t mobile you will get t mobile. Sounds like they have had a lot of calls from people who have read this thread as she already knew about it but wanted to know the actual address. Told her the infor came from a Steve at the Guildford store. She wasn't happy. Think Steve might be getting a talking too when he arrives for work. I did ask when i would receive me phone and was told hopefully next week but deffinatelty with in the next couple weeks
 
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