stav
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2009-12-01
, 11:01
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Posts: 72 |
Thanked: 3 times |
Joined on Nov 2009
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#611
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2009-12-01
, 11:02
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Posts: 373 |
Thanked: 40 times |
Joined on Nov 2009
@ Norwich
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#612
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2009-12-01
, 11:02
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Posts: 73 |
Thanked: 2 times |
Joined on Nov 2009
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#613
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Same here, I'm afraid. Sick of this whole thing now and the excitement has been overshadowed by this mess. I still want N900 more than any other phone, but frankly, I now need A mobile, so that will have to be sorted out very soon-If the Nokia gets here in time, that's great- if it doesn't- then they will have lost my custom.
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2009-12-01
, 11:05
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Posts: 242 |
Thanked: 103 times |
Joined on Nov 2009
@ Sheffield, UK
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#614
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Same here, I'm afraid. Sick of this whole thing now and the excitement has been overshadowed by this mess. I still want N900 more than any other phone, but frankly, I now need A mobile, so that will have to be sorted out very soon-If the Nokia gets here in time, that's great- if it doesn't- then they will have lost my custom.
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2009-12-01
, 11:06
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Posts: 376 |
Thanked: 78 times |
Joined on Sep 2009
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#615
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Please wait. A representative will be with you shortly.
Webshop Customer Help says:
Hello Dexter. This is Webshop Customer Help how can we help you?
Webshop Customer Help says:
How can I help?
Webshop Customer Help says:
How can I help?
Dexter says:
hello?
Webshop Customer Help says:
How can I help?
Dexter says:
I thought I'd double check that my N900 was still on track to be deliverd by the 3rd Dec as per the email I received. I pre-order back on the 28th Sept.
Webshop Customer Help says:
okay
Webshop Customer Help says:
I just checked for you
Webshop Customer Help says:
we are really not sure at the moment
Webshop Customer Help says:
our head office are in talks with Nokia at the moment
Webshop Customer Help says:
we are waiting to hear back from them
Dexter says:
Do you realise the your website still says delivery during late november? Also, wy are you in talks with Nokia, if I'd order tens of thousands of £s worth of phones I'd want to know where they are?
Dexter says:
Also, CarPhoneWarehouse are reporting they will have it in stock by the end of the week.
Webshop Customer Help says:
Yeah we would
Webshop Customer Help says:
thats why were trying to find out
Webshop Customer Help says:
okay, as for Carphone Warehouse
Webshop Customer Help says:
they are a different company
Webshop Customer Help says:
we are in talks with Nokia trying to find out where they are
Dexter says:
exactly, you're still claiming exclusivity, but you don't know when you're going to get them, CPW could have them before you. I think the way MPD has handled this is disgraceful, regardless of any incompentance on Nokia's part.
Webshop Customer Help says:
if you wish to write a formal complaint please email webshop@mobilephonesdirect.co.uk
Webshop Customer Help says:
is there anything else i can help with?
Dexter says:
I feel that I have been mislead and lied to by MPD, who claimed to have close links with Nokia, you can't be that close if you're struggling to even get a date for delivery of them!
Webshop Customer Help says:
as i said sir, please email if you wish to make a formal complaint
Webshop Customer Help says:
this is just an enquiry line her
Webshop Customer Help says:
*here
Dexter says:
(just typed a message that never got to you - i had this problem the other day so it's quite likely you've typed responses to me that I have seen)
Dexter says:
I have emailled a formal complaint and get a standard reply that is litterally copy & pasted "script" that others I have spoken to have also received.
Dexter says:
So when can I expect to know when my phone will arrive?
Webshop Customer Help says:
Well as you can imagine we do have a number of customers asking the same questions
Webshop Customer Help says:
in order to get back to these customers we have got this to make the process more efficient
Dexter says:
So when can I expect to know when my phone will arrive?
Webshop Customer Help says:
my advice would be to keep trying to get in contact with us tomorrow or in a couple of days
Webshop Customer Help says:
we should be sending an email out once we konw
Webshop Customer Help says:
*know
Dexter says:
bye
The Following User Says Thank You to Dexter1759 For This Useful Post: | ||
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2009-12-01
, 11:09
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Posts: 284 |
Thanked: 75 times |
Joined on Nov 2009
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#616
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2009-12-01
, 11:09
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Posts: 54 |
Thanked: 9 times |
Joined on Nov 2009
@ London
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#617
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2009-12-01
, 11:09
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Posts: 242 |
Thanked: 103 times |
Joined on Nov 2009
@ Sheffield, UK
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#618
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2009-12-01
, 11:10
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Posts: 373 |
Thanked: 40 times |
Joined on Nov 2009
@ Norwich
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#619
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If CarPhoneWarehouse do start stocking this before it looks like MPD will get/send them, I think MPD will lose a lot of pre-orders!
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2009-12-01
, 11:11
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Posts: 34 |
Thanked: 9 times |
Joined on Nov 2009
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#620
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