yellow man
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2009-12-02
, 20:07
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Posts: 16 |
Thanked: 0 times |
Joined on Dec 2009
@ miami
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#631
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2009-12-02
, 20:23
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Posts: 47 |
Thanked: 36 times |
Joined on Oct 2009
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#632
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2009-12-02
, 20:41
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Posts: 283 |
Thanked: 31 times |
Joined on Jun 2009
@ US Air Force
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#633
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Although I do not think it is at all Amazon's fault that we do not have our preordered phones (I blame Nokia), I do find their CSR/customer support to be intolerable.
Honesty is the best policy in all relationships, particularly Customer to Business. I have been treated as though I have no capacity to reason, almost as if I were a 4 year old demanding candy.
Suffice it to say, I have placed my order with Buy.com, and if it ships before Amazon, then I will cancel asap.
I do not have much faith in Datavis, but I would regret not trying, and if they steal my business from Amazon? Good, because Amazon could have easily kept me by just simply responding to my questions as well as they could, even if they don't have all the information I need. If they are too big of a company to respond to 10 or so individualized emails from an unsatisfied customer, then they need to hire more CSRs who can think for themselves, in english (or japanese or spanish, hey I'd take anything over cookie cutter responses).
So, yeah, i'm paying about $100 more to get it from Datavis/Buy.com, or at least seeing if that goes through first.
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2009-12-02
, 21:18
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Posts: 18 |
Thanked: 1 time |
Joined on Nov 2009
@ Denver, Colorado
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#634
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Oooh!
Saw my credit card available balance went down. Checked Amazon and now it's changed to:
Shipment #1: Shipping Soon
We are preparing these items for shipment and this portion of your order cannot be canceled or changed.
Order Placed: October 17, 2009
Will keep you all posted
EDIT: glad I didn't order from Nokia yesterday for an extra $100!
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2009-12-02
, 21:37
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Posts: 361 |
Thanked: 108 times |
Joined on Sep 2008
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#635
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2009-12-02
, 21:42
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Posts: 57 |
Thanked: 28 times |
Joined on Nov 2009
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#636
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2009-12-02
, 21:46
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Posts: 18 |
Thanked: 1 time |
Joined on Nov 2009
@ Denver, Colorado
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#637
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2009-12-02
, 21:52
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Posts: 361 |
Thanked: 108 times |
Joined on Sep 2008
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#638
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2009-12-02
, 22:02
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Posts: 82 |
Thanked: 18 times |
Joined on Sep 2009
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#639
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Amazon was pretty nice to me ( given my situation explained a few pages back) but the girl was so sweet and just had a real charismatic sound in her voice, but I called to do some off this order quantity stuff I see every body here doing and asked if they had any in stock... she every so politely told me she wasn't sure but asked to placed me on hold for a bit and once she came back she said that they have ruffly about 2000 orders to fill and less then 5% in stock to fill that quota. She then told me they are't sure when they mite be getting the next batch, after a bit more chit-chat she wished me luck and we hung up.
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2009-12-02
, 22:12
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Posts: 19 |
Thanked: 6 times |
Joined on Jul 2008
@ Melbourne, Australia
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#640
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Tags |
psychotics unite, this thread is h a w t |
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