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#61
Originally Posted by gary201 View Post
I finally think I managed to get at least a postal address out of them to a location where they (claim) deals with customer problems. The postal address they gave me was: Nokia, 4630 Woodland Corp. Blvd, Suite 100, Tampa FL 33614.
That's a legitimate address, apparently for a "Nokia Markets" location. It seems to handle, well, marketing. [1] [2] There's a Nokia call center right next door. (A map, just because I like the directions.)
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Posts: 34 | Thanked: 9 times | Joined on Dec 2007 @ Rochester NY
#62
I followed the link to "http://www.nokia.com/A4126577" to see the Nokia corporate office locations and browsed around. Apparently Nokia has two "flagship" stores, one in Chicago and one in New York City. So I called the one in NY City and described what I was looking for. The Nokia store doesn't have them for sale. After with the really nice lady there, she said I could drive by and she'd give me one. Apparently their stores can order extras for the store, but they can't sell them. OMG! How insanely lame is that!

The obvious trouble here is that I don't live in NYC. She referred me to another NYC reseller that she said does have the ability to order parts through their distributor (who in turn can purchase parts directly from Nokia). After calling them, they didn't have any but said they would check with their distributor, but at the end of the call I was left with a very low confidence level that I would ever hear back from them.

Just for kicks, I thought I'd call their Chicago store and see if what they say is consistent. It turns out that they too can order replacements for use within the store, but can't sell them because what they get isn't a resale "package". I also learned that the flagship stores cannot do "mail order" business; they can only sell to people walking in through the door. I described that there were several others on ITT that were also trying to locate replacements, and that there were sites on the net that either won't ship to the US or sell bulk quantities only to distributors. Apparently he too is an N810 owner and really seemed to comprehend the problem.

I was told that he would bring this problem to the store manager and/or try to find out just how a consumer would acquire a replacement stylus.

I'm going to wait and see where this goes, but nevertheless this is all good information that will make it into the letter(s) I'll be sending to Nokia's corporate offices.
 
Posts: 34 | Thanked: 9 times | Joined on Dec 2007 @ Rochester NY
#63
BREAKING NEWS.... The company that the NYC Nokia flagship store gave me the phone number to (also located in NYC), just called me back. They can order N810 replacement stylus pointers in packs of 3. The cost is $14.99 (plus tax and shipping).

The company is Jacks Place, phone# 212-486-7090. A quick Google search of the phone number on the net shows their address to be 235 E 51st St, New York, NY 10022.

So, if you need replacement parts for your Nokia N810, especially the stylus, this appears to be the place.

They're putting my order in and will contact me to arrange for shipping and paying when it arrives.
 

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#64
Originally Posted by gary201 View Post
BREAKING NEWS.... The company that the NYC Nokia flagship store gave me the phone number to (also located in NYC), just called me back. They can order N810 replacement stylus pointers in packs of 3. The cost is $14.99 (plus tax and shipping).

The company is Jacks Place, phone# 212-486-7090. A quick Google search of the phone number on the net shows their address to be 235 E 51st St, New York, NY 10022.

So, if you need replacement parts for your Nokia N810, especially the stylus, this appears to be the place.

They're putting my order in and will contact me to arrange for shipping and paying when it arrives.
Now you've gone and removed part of the incentive for me too buy the WiMax version (for the stylii)
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Posts: 1,743 | Thanked: 1,231 times | Joined on Jul 2006 @ Twickenham, UK
#65
Originally Posted by locusf View Post
Especially when this pen is too good to be true with Xournal, eh ?
Sorry to bring this up so late..
I've just read your comment and it made me smile

I have a Lamy pen too (a gift from a friend).
 
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Posts: 270 | Thanked: 170 times | Joined on Jul 2007 @ Atlanta, GA + Oxford UK
#66
Originally Posted by gary201 View Post
BREAKING NEWS.... The company that the NYC Nokia flagship store gave me the phone number to (also located in NYC), just called me back. They can order N810 replacement stylus pointers in packs of 3. The cost is $14.99 (plus tax and shipping).

The company is Jacks Place, phone# 212-486-7090. A quick Google search of the phone number on the net shows their address to be 235 E 51st St, New York, NY 10022.

So, if you need replacement parts for your Nokia N810, especially the stylus, this appears to be the place.

They're putting my order in and will contact me to arrange for shipping and paying when it arrives.
Dude you are a super star

EDIT:

Contacted the company. They are very helpful. Great customer service.

I ordered 2 packs at the $14.99 as quoted here. They quoted 3-5 day shipping at $10.

They also asked where I had found out about them. So they are likly to be at least looking in on ITT.

Gary201 I cant thank you enough for your work on tracking these guys down. Well done.

I have quoted your post in my first post. So in the future when folks search for Stylus info they will find the answer and question at the top of the tread.

Last edited by HumanPenguin; 2008-07-07 at 16:37. Reason: Adding info.
 

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Posts: 270 | Thanked: 170 times | Joined on Jul 2007 @ Atlanta, GA + Oxford UK
#67
Originally Posted by anidel View Post
Sorry to bring this up so late..
I've just read your comment and it made me smile

I have a Lamy pen too (a gift from a friend).
I have been using a YAFA pen I got from frys for $7.99

http://www.yafa.com/yafapen/Griplink.html

I like it a lot. It is a simple 2 function pen. Ball pen and Stylus. about 3.5 inches long. Nice grip and looks sorta stylish. I have 2 of them. So will continue to use them.

But I still feel the need to keep a real Nokia Stylus in the device. The stylus is the main back up. And as I loose them and the multi function pens a lot. Having a standard sylus in the device means I always have one if needed.
 
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Posts: 270 | Thanked: 170 times | Joined on Jul 2007 @ Atlanta, GA + Oxford UK
#68
Just to update everyone my styli arrived yesterday. 8 days from order. via Fed Ex.

Pretty much exactly as i would expect. 6 styli in a single press seal plastic bag. Excessively well packed in a large box full of shredded news print.

The invoice quoted at $5 per stylus plus 10 bucks shipping and tax.

I am very happy.
 
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Posts: 135 | Thanked: 31 times | Joined on Nov 2007
#69
Hey, this is great news. I wonder if they supply other parts like battery cover?
I had a similar experience with Nokia.
http://www.internettablettalk.com/fo...ad.php?t=21528
 
Posts: 109 | Thanked: 91 times | Joined on Dec 2007
#70
Originally Posted by HumanPenguin View Post
Just to update everyone my styli arrived yesterday. 8 days from order. via Fed Ex.

Pretty much exactly as i would expect. 6 styli in a single press seal plastic bag. Excessively well packed in a large box full of shredded news print.
Hmmm...you got 6....hmmmm....interested in selling a few? I've already lost my "spare" N810 stylus, but I really don't need to buy 6 replacements myself.

Originally Posted by HumanPenguin View Post
The invoice quoted at $5 per stylus plus 10 bucks shipping and tax.
I am very happy.
 
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