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Posts: 13 | Thanked: 5 times | Joined on Nov 2009
#61
I submitted this story to Engadget, heres hoping they would pick it up.
 
Erebo's Avatar
Posts: 79 | Thanked: 11 times | Joined on Oct 2009
#62
cancel my amazon pre-order, 24 hrs, and my nokia order still says: "in progress"... is this normal???
 
Posts: 15 | Thanked: 0 times | Joined on Nov 2009
#63
ordered Nov 30 from nokiaUSA.com with Express Shipping, shipped next day, delivered Dec. 2nd
 
Posts: 7 | Thanked: 2 times | Joined on Dec 2009 @ Pennsylvania
#64
I had pre-orders with Amazon and Newegg since mid Octiber. Finally cancelled both of them and went with Nokia USA. Had my unit the next day.
 
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Posts: 79 | Thanked: 11 times | Joined on Oct 2009
#65
so my order delay isn't normal , the status remains " In progress"
 
Posts: 65 | Thanked: 21 times | Joined on Feb 2008
#66
Just the facts for the record:
Ordered online: Sept 12
Number of routine successive pre-auth holds until Nov 11: approx 6-7
Number of pre-auth holds in this period that bank rejected: 0
Date I called to initiate re-order process: Nov 11
Time spent talking to reps since then: approx 10 hrs
Time spent sitting on hold in same period: approx 8 hours
Time spent unable to use phone or be away from phone waiting for call backs: approx 7 hours
Number of call back promises: 5
Number of actual call backs: 2
Number of re-order attempts: 4 over three weeks
Times when phone rep explained that bank had rejected my card: 12++
(i.e. several times per re-order attempt)
Times when the bank actually rejected a pre-auth hold: 0
Total cost promised and confirmed by phone rep in most recent re-order attempt: $525
Actual pre-authorization hold that appeared two minutes later: $627
Total of useless, week-long, uncancellable pre-auth holds on my account at present: $1152
Number of successful re-order attempts in 21 days: 0
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Last edited by dvergin; 2009-12-03 at 01:54.
 
Posts: 474 | Thanked: 283 times | Joined on Oct 2009 @ Oxford, UK
#67
Originally Posted by crail View Post
im having a weird problem. I cant log into my nokia it says my user does not exist, and when i click on user/pass recovery it say my email is not in there database? Has my order been canceled and account deleted? I dont know whats going on. I havent recieved a cancelation email. Has anyone else had this problem?
Try password "newaccount". shop.nokia.co.uk tends to revert the password to that from time to time with no apparent pattern.
 
Posts: 243 | Thanked: 28 times | Joined on Nov 2009
#68
Originally Posted by Erebo View Post
so my order delay isn't normal , the status remains " In progress"
Mine has been on "in progress" since last three days as well
 
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Posts: 79 | Thanked: 11 times | Joined on Oct 2009
#69
Originally Posted by ajamils View Post
Mine has been on "in progress" since last three days as well
have U recibe an mail confirmation or something?? I order de 1-3 day shiping and my order still "in progress"
 
Posts: 243 | Thanked: 28 times | Joined on Nov 2009
#70
Originally Posted by Erebo View Post
have U recibe an mail confirmation or something?? I order de 1-3 day shiping and my order still "in progress"
Well, I did receive order confirmation with few minutes but my order status says "in progress". I also chose 1-3 days delivery.
 
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