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2013-05-05
, 00:10
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Posts: 87 |
Thanked: 7 times |
Joined on Apr 2013
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#732
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Originally Posted by suyog
have you seem this thread?
I would leave it running for few hours at least.
Better to wait for 3-4 hours before aborting.
"solved]Sim problem with nokia n9. Please help."
a long shot but you never know?
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2013-05-07
, 09:33
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Posts: 43 |
Thanked: 0 times |
Joined on Apr 2013
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#733
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Originally Posted by rswelter
Hello!
I would do the things you have mentioned. it may take some detective work to find the real origin of your phone. the sim tray SHOULD provide the answer. I would want to confirm that somehow. possible with Phoenix by scanning the product code and see if it matches the sim tray? I doubt the sim tray would be changed, it is more likely that someone has changed the product code and forced another codes software that is not being accepted by the patient/N9.
the sim error and wifi problem tell us that you have a a problem at least with the CMT or possibly the whole PR.....?? .bin file.
Sorry for my absence and updates these days. Had some things to take care of.
Ok back to the problem, the situation is like this:
I've done some research on Phoenix software, it seems pretty simple but I cant get to work. Every time I try it, after pressing the "..." button and after than "OK" button to select firmware it keeps giving me an error saying:
"Currently selected data - package retrieval failed: 0x840E0818 (-2079455208) -Framework: The digital signature verification failed because the signature file could not be found."
Haven't found any solution about it yet. Also I could even get any info for the phone from Phoenix, it doesn't recognize the phone at all.
I managed to find some info which seems pretty confusing (maybe only to me). The phone IMEI (which is stamped on the top of the phone, when you open the USB and SIM cap) its the same with the IMEI on the phone box.
The strange part is that the name of the phone on the box is:
"N9 NV LTAU CYAN/AZUL" but the name of the phone suggested from the SIM tray is "NDT LTA Cyan 16GB"
Any idea on what does this mean, or its the same thing?
Last edited by polomarko; 2013-05-07 at 09:35.
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2013-05-08
, 03:29
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Posts: 87 |
Thanked: 7 times |
Joined on Apr 2013
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#734
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Originally Posted by polomarko
this is how I do it:
Hello!
Sorry for my absence and updates these days. Had some things to take care of.
Ok back to the problem, the situation is like this:
I've done some research on Phoenix software, it seems pretty simple but I cant get to work. Every time I try it, after pressing the "..." button and after than "OK" button to select firmware it keeps giving me an error saying:
"Currently selected data - package retrieval failed: 0x840E0818 (-2079455208) -Framework: The digital signature verification failed because the signature file could not be found."
Haven't found any solution about it yet. Also I could even get any info for the phone from Phoenix, it doesn't recognize the phone at all.
I managed to find some info which seems pretty confusing (maybe only to me). The phone IMEI (which is stamped on the top of the phone, when you open the USB and SIM cap) its the same with the IMEI on the phone box.
The strange part is that the name of the phone on the box is:
"N9 NV LTAU CYAN/AZUL" but the name of the phone suggested from the SIM tray is "NDT LTA Cyan 16GB"
Any idea on what does this mean, or its the same thing?
open phoenix pgm.
click ..file..then open product... scroll down to RM-696 click OK
click tools..select data package download
insert the code you want to download
note the download path and change if necessary
click check availability, if available then download
is this the same procedure you have tried?
if not try this and let me know if you get anything?
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2013-05-08
, 05:26
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Community Council |
Posts: 4,920 |
Thanked: 12,867 times |
Joined on May 2012
@ Southerrn Finland
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#735
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I wonder why are you using this Phoenix thing, how is that different from the normal Harmattan flasher utility?
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2013-05-08
, 07:47
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Posts: 43 |
Thanked: 0 times |
Joined on Apr 2013
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#736
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Originally Posted by rswelter
No I wasn't doing it the way you said. I was doing it as was specified on a "how to guide". Anyway I tried as you say but the problem is that after clicking: File > Open Product > I select the product and click OK > than I go to Tools but it doesn't show any "data package download".
this is how I do it:
open phoenix pgm.
click ..file..then open product... scroll down to RM-696 click OK
click tools..select data package download
insert the code you want to download
note the download path and change if necessary
click check availability, if available then download
is this the same procedure you have tried?
if not try this and let me know if you get anything?
Ive tried it with the phone turned on and off, and also with no phone connected.
The options it shows are:
Label printing
Options (also in the options there isn't any data package download)
Smart card activator
Certificate restore BB5
CU-4 / terminal current consumption
Product code change
The version of phoenix I'm using is Phoenix Service Software 2012.50.001.49220. At the lower right corner of the product it says Product not authenticated with SuperDongle, maybe this has to do something?
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2013-05-08
, 07:49
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Posts: 43 |
Thanked: 0 times |
Joined on Apr 2013
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#737
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Originally Posted by juiceme
I dont know the difference between both but Ive tried the normal Harmattan flasher and it didn't do anything, I always got the same error over and over.
I wonder why are you using this Phoenix thing, how is that different from the normal Harmattan flasher utility?
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2013-05-08
, 09:40
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Posts: 87 |
Thanked: 7 times |
Joined on Apr 2013
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#738
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Originally Posted by polomarko
in my above post all was done with phone Disconnected!
I dont know the difference between both but Ive tried the normal Harmattan flasher and it didn't do anything, I always got the same error over and over.
try again w/o phone hooked up
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2013-05-08
, 10:12
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Posts: 43 |
Thanked: 0 times |
Joined on Apr 2013
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#739
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Originally Posted by rswelter
I'll try and let you know.
in my above post all was done with phone Disconnected!
try again w/o phone hooked up
As FW version should I use the version that is currently on the phone?
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2013-05-08
, 10:17
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Posts: 87 |
Thanked: 7 times |
Joined on Apr 2013
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#740
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Originally Posted by polomarko
sim tray usually safest
I'll try and let you know.
As FW version should I use the version that is currently on the phone?
it did actually only take 10 more minutes^^
thx guys