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wormdrummer is offline wormdrummer
2016-11-16 , 07:33
Posts: 193 | Thanked: 348 times | Joined on Dec 2009
#751
Well, unfortunately not off to a good start. The phone won't recognise any inserted SIM card (even brand new one), it won't complete the update on wifi (just hangs) and I can't enable developer mode either or update any store apps(again just hangs). The phone also doesn't seem to recognise microsd cards either, so I am thinking there must be a hardware fault

Also every second reboot it goes in to recovery mode (but a subsequent boot, it boots properly)

Shame because the phone has potential.
 

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peterleinchen is offline peterleinchen
2016-11-16 , 08:09
Posts: 4,118 | Thanked: 8,901 times | Joined on Aug 2010 @ Ruhrgebiet, Germany
#752
At least now I start believing that this phone story is not completely a hoax
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atlochowski is offline atlochowski
2016-11-16 , 08:29
Posts: 207 | Thanked: 759 times | Joined on Dec 2014 @ Poland
#753
Originally Posted by wormdrummer View Post
Well, unfortunately not off to a good start. The phone won't recognise any inserted SIM card (even brand new one), it won't complete the update on wifi (just hangs) and I can't enable developer mode either or update any store apps(again just hangs).
Jolla had problems with their update server and many people had problems with updating phones.

They fixed that and it should work now.
 

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itdoesntmatt is offline itdoesntmatt
2016-11-16 , 08:30
Posts: 529 | Thanked: 988 times | Joined on Mar 2015
#754
Originally Posted by wormdrummer View Post
Well, unfortunately not off to a good start. The phone won't recognise any inserted SIM card (even brand new one), it won't complete the update on wifi (just hangs) and I can't enable developer mode either or update any store apps(again just hangs). The phone also doesn't seem to recognise microsd cards either, so I am thinking there must be a hardware fault

Also every second reboot it goes in to recovery mode (but a subsequent boot, it boots properly)

Shame because the phone has potential.
last night it seems there was a problem in harbour (Store) try again
 

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wormdrummer is offline wormdrummer
2016-11-16 , 08:36
Posts: 193 | Thanked: 348 times | Joined on Dec 2009
#755
yes!, the update is downloading now. I hope it fixes the sim card problem....
 

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mosen is offline mosen
2016-11-16 , 09:19
Community Council | Posts: 1,669 | Thanked: 10,227 times | Joined on Nov 2014 @ Lower Rhine
#756
I guess you tried cleaning your sim card with alcohol and checked wether the contacts are touching it when inserted?
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pichlo is offline pichlo
2016-11-16 , 09:22
Posts: 6,453 | Thanked: 20,983 times | Joined on Sep 2012 @ UK
#757
I would not blame wormdrummer if not. I would not expect to have to do that on a $1k+ device.
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wormdrummer is offline wormdrummer
2016-11-16 , 10:00
Posts: 193 | Thanked: 348 times | Joined on Dec 2009
#758
I went and got a brand new sim from my carrier and that doesn't work and it doesn't work after the update either. Bummer, I think it must be hardware related. I also tried my wife's sim from another carrier and it didn't recognise either.

The phone is nice and snappy on 2.0.4.14 and the fingerprinted reader works very well. One other problem is noticed is that Exchange active sync is not available as Turing haven't bought the licence.
 

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wormdrummer is offline wormdrummer
2016-11-16 , 10:41
Posts: 193 | Thanked: 348 times | Joined on Dec 2009
#759
looks like its a common theme for the sim card not working and damaging the sim card. Lots of people in the reddit "support" thread are complaining of the same thing with no response from turing. Bummer.
 

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robthebold is offline robthebold
2016-11-16 , 15:41
Posts: 1,038 | Thanked: 3,981 times | Joined on Nov 2010 @ USA
#760
Originally Posted by wormdrummer View Post
looks like its a common theme for the sim card not working and damaging the sim card. Lots of people in the reddit "support" thread are complaining of the same thing with no response from turing. Bummer.
Ouch, so sorry to hear this. Hope it goes well, and if you have any other findings, please post. And pics!

PS Thanks for sharing your experience.
 

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