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maemo.org (1)
to Community by sixwheeledbeast - 14 hrs, 1 min ago -
Old stuff for Nokia 770 (0)
to Nokia 770 by teroyk - 17 hrs, 58 mins ago - more...
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2008-09-17
, 23:26
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Posts: 58 |
Thanked: 9 times |
Joined on Jul 2007
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#82
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Originally Posted by toml
Any luck? I got really delayed in sending it off, and today is the seventh day of them having it. I checked the online status and it is:
first, I want to thank this forum for helping me figure out what went wrong. My 770 experienced WSOD a few weeks after the warranty expired. I'd purchased it using an credit card with the extended warranty deal and sent it back to Nokia to see what would happen. Well after a few days of not being able to find it on the repair status page and an email or two to Nokia support I got a message telling me to call and speak to exec support. The email also had the correct LAN number (I couldn't decipher Ds from 0s and Bs from 8s). I called last night and was told it would be replaced with an 800 as soon as they came in -- to check back at the end of the week.
Am I being strung along?
(I happen to be a shareholder of Nokia ADRs so could escalate to shareholder relations if necessary.)
Thanks
"Unfortunately we were unable to repair your device and are currently awaiting delivery of a replacement device for you.
Please check back for the latest status information.
Repair History:
Status Date Status
09/15/2008 Awaiting Replacement Device"
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2008-10-12
, 02:45
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Posts: 4 |
Thanked: 0 times |
Joined on Jul 2007
@ work
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#83
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I'm not in warranty anymore and I have WSOD... Is there anything I can do or it's time to just trash it?
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2008-10-13
, 04:40
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Posts: 58 |
Thanked: 9 times |
Joined on Jul 2007
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#84
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Apparently, putting to an all black & white theme will let you use it, sort of. My vote is make a video you smashing it to bits with a hammer, much more fun. (I was never a big fan of the 770)
I'm waiting on the forms in the mail to get a N800 as replacement, which I have to fax back (gah, Nokia, not everyone has a fax machine).
In case anyone was wanting the number for the Nokia Executive Care (I recommend calling two weeks after they have a WSOD 770 in their care):
"You can reach the Executive Resolution Team, directly at 1-800-255-0239, Monday through Friday 9:00 a.m. to 9:00 p.m. Eastern Standard Time." (US number of course)
I'm waiting on the forms in the mail to get a N800 as replacement, which I have to fax back (gah, Nokia, not everyone has a fax machine).
In case anyone was wanting the number for the Nokia Executive Care (I recommend calling two weeks after they have a WSOD 770 in their care):
"You can reach the Executive Resolution Team, directly at 1-800-255-0239, Monday through Friday 9:00 a.m. to 9:00 p.m. Eastern Standard Time." (US number of course)
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2008-10-17
, 22:21
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Posts: 58 |
Thanked: 9 times |
Joined on Jul 2007
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#85
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I got the form in the mail... With no fax number on it. Anyone happen to have the relevant number for faxing a trade up sheet to Nokia in the US?
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2008-10-20
, 02:11
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Posts: 4 |
Thanked: 0 times |
Joined on Jul 2007
@ work
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#86
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Originally Posted by JonJon
So I guess there is no other option...
I'm not in warranty anymore and I have WSOD... Is there anything I can do or it's time to just trash it?
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2008-10-20
, 08:22
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Posts: 2,152 |
Thanked: 1,490 times |
Joined on Jan 2006
@ Czech Republic
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#87
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Originally Posted by JonJon
It may still have some use for someone. Either as some sensor or home automation device or for spare parts. If you want to trash it, send it to me, I'll pay S/H fees :-)
So I guess there is no other option...
__________________
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Newbies click here before posting. Thanks.
If you really need to PM me with troubleshooting question please consider posting it to the forum instead. It is OK to PM me a link to such post then. Thank you.
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2008-10-21
, 19:03
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Posts: 58 |
Thanked: 9 times |
Joined on Jul 2007
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#88
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The relevant fax number for sending in the "Request for Exchange of Nokia Phone Model and RELEASE" form is <potentially incorrect number deleted>, in case more people get the form through the mail, or to a fax without caller ID.
Last edited by tom61; 2008-11-10 at 22:12.
Last edited by tom61; 2008-11-10 at 22:12.
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2008-10-25
, 18:38
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Posts: 4 |
Thanked: 0 times |
Joined on Oct 2007
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#89
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Originally Posted by XTC
How you change theme to "Balaton" if the screen is not readable because of wsod ?
So I've selected theme "Balaton" (OS2007HE) - crucial is to set the background color to white. After that tuning - screen is bit readable.
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2008-10-25
, 21:18
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Posts: 226 |
Thanked: 47 times |
Joined on Jan 2008
@ Poland / Bialystok
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#90
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Originally Posted by kmalfa75
I'm aware of that. I suppose that there can be different effects related with this failure. Mine allows to read something, I got used to hildon layout so that I can do almost anything blindfolded - not so long ago I've reinstalled flash with apps and so on
How you change theme to "Balaton" if the screen is not readable because of wsod ?
But when it comes to debian on n770 I was blind - because of colorful background and my lack of experience with it's window manager.
BTW, XTC where are you from?
And.. should I look for an new or used n800? does it break down or is it undestructable, when properly used