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2008-12-04
, 15:18
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Posts: 170 |
Thanked: 23 times |
Joined on Oct 2008
@ Annapolis, MD, USA
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#3
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2008-12-05
, 11:29
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Posts: 3 |
Thanked: 0 times |
Joined on Nov 2008
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#4
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It eventually worked. I signed up for the monthly thing, and tried to load pages, and it would continually ask for activation again and again say that it couldn't find my device. So I powered it off, waited a few minutes, and turned it back on. I manually connected it to XOHM and it did the all-important "Updating WiMax settings" and then it worked! I guess it needs to do the updating settings, but I'm not sure how to force it to do so without disconnecting and reconnecting.
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2008-12-05
, 12:30
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Posts: 170 |
Thanked: 23 times |
Joined on Oct 2008
@ Annapolis, MD, USA
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#5
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Which market are you using the device? I am wondering if some of the network optimizations they are doing in the non-launched markets are affecting you...
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2008-12-06
, 00:04
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Posts: 6 |
Thanked: 2 times |
Joined on Oct 2008
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#6
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2008-12-06
, 19:08
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Posts: 170 |
Thanked: 23 times |
Joined on Oct 2008
@ Annapolis, MD, USA
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#7
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If you keep running into connection issues, there is a section of the XOHM support site dedicated to troubleshooting with the Connection Manager.
http://xohm.com/en_US/support/connection-management
And if that doesn't have the specific answer you need, the phone support is a good backup # to have on hand. Plus, they are open late. 1-877-333-XOHM Mon - Sun: 7am to 1am ET.
How has the connection been through the rest of today?
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2008-12-06
, 19:47
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Posts: 11,700 |
Thanked: 10,045 times |
Joined on Jun 2006
@ North Texas, USA
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#8
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2008-12-06
, 22:17
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Posts: 104 |
Thanked: 12 times |
Joined on Jan 2008
@ Maryland
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#9
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It is in a launched area, in that the area is indicated as a covered area on the coverage map. But, not "officially" launched, as in XOHM hasn't said "Hey we're in NoVA!".
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2008-12-07
, 15:37
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Posts: 55 |
Thanked: 8 times |
Joined on May 2006
@ Bethesda, MD
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#10
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Professional Genius
N810 WiMax Edition
Nexus One