Maybe I need a lesson on searching........

But, I have not had a successful Skype call yet on my N800. Connection has been over wifi both at home and at work. Work is a very fast connection, home is 768k dsl. Works fine on my PC and on my pocket pc.

The problem is that either I don't get audio, or the receiving end does not. It's not consistent either.

Any ideas on what could be happening? I'm running the latest Skype version with the latest n800 firmware.

Thanks in advance!

Please be more specific about what you mean by "latest N800 firmware". Exact information is located in Control Panel.

By firmware, I mean the OS - 4.2007.38-2

what happens if you call echo123 (skype testing service)?

Skype randomly chooses ports upon install for each device. That way there is a very small chance that one of your other computers with Skype might conflict with another device on your network. Of course, this randomization isn't perfect. You should drill into your N800's Skype settings as follows:

launch Skype
(top left corner) pull down menu
then tools
then settings
then connections (tab)
look at the port Skype chose, it should be a fairly high number

You can change that port to something else but you do not want a port which might conflict with another application to another computer in your LAN. Keep your choice high but below 65000. You don't want any other Skype software on your LAN using the same port as another Skype device on your LAN.

Get a computer and run NetStumbler, (or use ministumbler on your Pocket PC) and verify that your router is on a unique channel and that no other wireless networks conflict or overlap with yours. (If you have a neighbor with a WLAN his wireless could effect yours. Your N800 could be connecting to a AP that is next door instead of yours. Check that out. Try turning off encryption while you are testing too, you can turn it on again later (don't forget).

Check the box in Skype connection settings that says, "Use port 80 and 443 as alternate incoming connections." If that doesn't help, uncheck it.

Search a post here on this site that talks about N800 powersave WLAN timeouts. Read about what that is, and change your timeout to 1000 by following those instructions. I'd give you a link but I cannot remember the thread. Search it.

Remember the port setting for Skype? It is a high numbered port. Drill into your router and open that port to the Internet (port forwarding). That will help Skype in the event you have NAT transversal problems causing your audio symptoms.

Good luck

M5

EDIT : You will need to know what IP address was assigned to your N800 on your LAN for the purpose of port forwarding. DHCP will cause your computers to come up different with each boot. So will your N800. It won't do any good to port forward the wrong IP, you need to use the IP address of your N800 during these tests. Tools<connection manager(top left corner pull down)<Internet connection<IP address gives you your N800 IP for that session.

When you do this troubleshooting, be sure all other applications are closed on your N800. Run only Skype. It would be smart to shut off all other computers on your network too. Make your setup as simple / minimal as possible. When Skype starts working properly, add one computer at a time and retest. That way if something goes South you'll have an idea of what caused it ( the last thing you did was related ). Disconnect all other switched, hubs and routers on your network. Just use the minimum stuff to get your N800 to connect to the wild.

Thanks again for the help. I've tried everything in your previous post with no luck. I'll follow your other recommendations today and let you know how they go.

Have a great Thanksgiving!