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Posts: 3 | Thanked: 0 times | Joined on Nov 2007
#1
I haven't found an answer to this by searching so apologies in advance if this has been asked before and I'm just not finding it.

I have an N770 which I'd installed Mplayer on ans was streaming video from my PC to the 770. It hung just after it started playback and the only thing I could do was remove and reinsert the battery.

When it then rebooted, i have an almost white screen. I hear the Nokia sound as it boots and as I touch the screen It clicks but I can't really see anything except a few faint shaded areas that run down the screen . In PC terms it's reminiscent of setting a higher display resolution than the screen can handle and you get those garbled line images. My 770 is similar except that I'm clicking blindly on the screen.

Being a Windows person I tried running the Nokia internet tablet software upgrade wizard and hoped it would reinstall the whole file system and sort out my problem. It didn't.

Can anyone give this poor non linux user an idea on how to fix this
or at worst do a total reflash of the full file system so all I need to do is reinstall my apps.

Thanks to anyone who can help!
 
Posts: 13 | Thanked: 2 times | Joined on Jul 2007
#2
Sorry to tell you, but it sounds like you have suffered from the White Screen of Death (WSOD). I just sent mine in for the same thing. Try searching for WSOD and you will get all the info you need.

-good luck
 
Posts: 190 | Thanked: 21 times | Joined on Sep 2006
#3
WSOD, positively so if it fully boots up and plays its boot sounds while the screen stays blotchy white. A few people have reported their 770 hanging in a reboot loop without ever reaching the initial NOKIA logo screen (which could be fixed by reflashing), but there it will stay silent and remain at a full brightness pure white screen, usually flickering every few seconds.

Do a reflash before returning it, in any case. It hasn't ever fixed a true WSOD, but it will deal with the said reboot loops, and will clear the flash area - which is desirable as the usual method in most areas seems to be that you'll get some other refurbished unit in replacement, so that your data are lost as far as you are concerned, but might get into someone elses hands if the service center omits doing a reflash on your device...

Sevo
 

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Posts: 3 | Thanked: 0 times | Joined on Nov 2007
#4
That's not really the answers I was hoping for. I was hoping I could fix it. I tried reflashing it but it makes no difference, it boots up fine as far as I can tell, no looping, but I can't see anything but a white screen with lines on. Guess it's a send it back problem as you both say.

Thanks for your assistance tho!!
 
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