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anwersaifi is offline anwersaifi
2010-03-04 , 15:14
Posts: 12 | Thanked: 2 times | Joined on Mar 2010 @ New Delhi, India
#1
Documents to Go crashes before it opens. I have a new N900 and installed Documents to Go viewer. It worked for the first time as it opened fine and prompted for an activation/buy the product. The purchase did not happen completely as the GPRS disconnected. Now the application does not open at all and keeps crashes once clicking on the app.
I have tried to uninstall and reinstall the application but still the same. Can anyone help as could not find any help on dataviz site?
 
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pelago is offline pelago
2010-03-04 , 16:33
Posts: 2,121 | Thanked: 1,540 times | Joined on Mar 2008 @ Oxford, UK
#2
What happens if you try to run it from the Terminal? (Problem: I don't know what command to type to run it). Some apps may give a bit of debugging info if launched from the Terminal.
 
rsegerda@sina.com is offline rsegerda@sina.com
2010-03-04 , 16:35
Posts: 44 | Thanked: 2 times | Joined on Mar 2010
#3
this is not complete, is it?
 
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javispedro is offline javispedro
2010-03-04 , 16:36
Posts: 2,355 | Thanked: 5,249 times | Joined on Jan 2009 @ Barcelona
#4
i'd check with dataviz, they will know what you can do.
 

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anwersaifi is offline anwersaifi
2010-03-05 , 15:16
Posts: 12 | Thanked: 2 times | Joined on Mar 2010 @ New Delhi, India
#5
@pelago
I tried from xterm and still the same :-(
 
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pelago is offline pelago
2010-03-05 , 15:54
Posts: 2,121 | Thanked: 1,540 times | Joined on Mar 2008 @ Oxford, UK
#6
Originally Posted by anwersaifi View Post
@pelago
I tried from xterm and still the same :-(
What command did you type? Did it give any output at all?
 
anwersaifi is offline anwersaifi
2010-03-05 , 16:34
Posts: 12 | Thanked: 2 times | Joined on Mar 2010 @ New Delhi, India
#7
Originally Posted by pelago View Post
What command did you type? Did it give any output at all?
I am just the begginer level using the xterm, I ran command "SheetToGo" or "WordToGo" to launch the application. It opens a new window for the application and craches that very instance.
Is there any other debug command I can use?
 
anwersaifi is offline anwersaifi
2010-03-09 , 17:00
Posts: 12 | Thanked: 2 times | Joined on Mar 2010 @ New Delhi, India
#8
Originally Posted by javispedro View Post
i'd check with dataviz, they will know what you can do.
Hi, have you got anything from Dataviz on this?
 
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javispedro is offline javispedro
2010-03-12 , 01:01
Posts: 2,355 | Thanked: 5,249 times | Joined on Jan 2009 @ Barcelona
#9
No, actually, I was telling you to ask since they may ask for extra information =)
 
radiowc is offline radiowc
2010-03-12 , 01:07
Posts: 248 | Thanked: 43 times | Joined on Nov 2009 @ US
#10
no worry, just uninstall and reinstall it back.
 
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