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Posts: 7 | Thanked: 0 times | Joined on Apr 2007 @ Florida
#1
This is a summary of all events that have transpired last 48 hours with my new Nokia N800 and my home network.

The bottom line is this: I can successfully associate my N800 with my home 802.11G network - however, my N800 refuses to resolve anything by name (i.e. www.cnn.com,). This is problematic, since, it is an internet tablet that appears to be afraid of the internet.

I've checked and re-checked everything between Wireless APs and internet.

Points to ponder: A) internal addresses (192.168.x.x) no problem to bring up in browser (with dotted decimal). B) even when I can log onto my gateway router with the N800, it returns "network error" when I try to do anything "outside" my network by name.

I really do not want to retype my whole saga. If you wish to know what Troubleshooting steps I've done, please refer to the other posts I've made seeking help:

http://blog.tokash.org/2007/01/06/ha...t-in-the-nokia

No- I'm not Josh and this is not an advertisement.

Without resolution to this er, DNS resolving problem, My N800 is going back to the store - and I'll just have to suffer with still using my Pocket PC (that works like a champ in same wireless network).

Up front: 1) Yes reflashed - 3 times
2) Yes, when using DHCP accurate gateway and DNS information is passed to the N800

Steve S.
 
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Posts: 919 | Thanked: 37 times | Joined on Aug 2006 @ /dev/null
#2
Have you try static to see if your resolution problems passes to the N800?
It is clearly a DNS issue....
 
Posts: 30 | Thanked: 4 times | Joined on Apr 2007
#3
what is your primary dns? (Tools>Connection Manager>Intermet Connection>IP Address)
 
Posts: 7 | Thanked: 0 times | Joined on Apr 2007 @ Florida
#4
Yes- I have done several steps to include static configuration on the N800 for both IP, router, and DNS entries. I've used the very same settings that I use for my other computing devices.

After I posted this in newbie-land, I also posted a detailed description of my troubleshooting efforts in the troubleshooting forum. I can't think of anything else to do, and have resigned myself to blaming it on my ISP.

Really sucks too, cause I see a lot of fun and potential in the N800 and open source dev community behind it. But I can't really keep an internet tablet, that at a minimum, is able to surf the internet -- right?



Thanks for the suggestion

Steve
 
Posts: 7 | Thanked: 0 times | Joined on Apr 2007 @ Florida
#5
primary DNS is in the RoadRunner register ip range: 65.32.2.149
 
Posts: 7 | Thanked: 0 times | Joined on Apr 2007 @ Florida
#6
I appreciate feedback - feeling a little frustrated this evening, so don't read to much into it when I ask potential responders to please read the gory details under my post in troubleshooting to see what I've done thus far.

thanks - steve.
 
Posts: 30 | Thanked: 4 times | Joined on Apr 2007
#7
You have a network setup issue--nothing wrong with the N800
 
Posts: 7 | Thanked: 0 times | Joined on Apr 2007 @ Florida
#8
I would love to know what network setup issue this may be since:

Ipaq, running netgear 802.11b cards can access the network, and surf the web no problem.

Wireless laptops - configured statically with identical information have no resolution problems when associated with either wireless access points.

Granted, I could believe that this was a network setup issue - IF the evidence wasn't so heavy again "the new guy" in my family of devices. I cannot agree with that statement - the Pocket PC 2002 OS; the Suse 10.1 laptop or Windows XP pro laptop ALL work fine in the exact same environment (and have for the past 2 years). They continue to work fine as I type this.

Certainly mystifying - however, from a NETWORK level - if DNS does not work for ONE device - it should not work for ANY devices. And that is not what I am facing right now.
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Steve
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Posts: 7 | Thanked: 0 times | Joined on Apr 2007 @ Florida
#9
I also have 3 slim-player devices and 1 game bridge all successfully accessing the internet through this network architecture.

Without specifics of to your suggestion, I just cannot agree that this is network based issue. (other than with road-runner ISP?). Not with so many other devices working without issues or problems.
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Steve
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Posts: 344 | Thanked: 6 times | Joined on Jan 2007
#10
Originally Posted by stellie View Post
I also have 3 slim-player devices and 1 game bridge all successfully accessing the internet through this network architecture.

Without specifics of to your suggestion, I just cannot agree that this is network based issue. (other than with road-runner ISP?). Not with so many other devices working without issues or problems.

I hate when chit like this happens to me!! (And it does... just not on my Nokia 800... yet)
 
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